HT202157 I cant update the software
I cant update my apple tv software update
Hi martunieman,
Welcome to Apple Support Communities.
It sounds like there is an issue updating your Apple TV. Take a look at the articles below, they provide a lot of great information and will resolve most update issues.
If you aren't sure how to update your Apple TV, just follow the instructions in this article.
Apple TV (2nd and 3rd generation): How to update Apple TV software
http://support.apple.com/kb/ht5706
If you've already tried updating as shown in the article above but were unable to, try the suggestions in this article.
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/HT4367
I hope this helps.
-Jason
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i cannot update the software , it is always unsuccessfuluse ATV and go to TEST your network. Keep trying until you choose the correct speed for your network then the test will be successful. Then do the software update.
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