HT202157 Itunes will not accept id and password?
With the change in software the Apple TV will not accept id or password. On the computer both are acceptable.
Did you create a new Apple ID or did you change the email address that is your Apple ID?
Changing the email address you use for your Apple ID -
http://support.apple.com/kb/HT5621
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID.
Similar Messages
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After power on will not accept name and password
Having trouble with MacBook Mac OS X 10.6.8
At start up will not accept name and or password. Gives IP address info then network accounts unavailable.Hi Beebop1991,
I'm sorry to hear you are having issues with your Administrator User account and password.
It sounds like your computer is booting up to a network drive instead of your Macintosh HD.
If this is the case, follow these steps:
Startup Manager: How to select a startup volume
Follow these steps:
Turn on, or restart, your Mac.
Immediately press and hold the Option key. After a few seconds, the Startup Manager should appear. The Startup Manager scans for available available volumes.
Use the left and right arrow keys on the keyboard to select the volume you would like to use.
Press the Return key on your keyboard to start up the computer from the volume you selected.
If this does not resolve your issue, and you need to change your Administrator password, follow the steps below for Snow Leopard:
OS X: Changing or resetting an account password
In Mac OS X v10.6.8 or earlier, follow these steps to reset a password when there is only one administrator account on the computer, or if the original administrator account needs a password reset. "Original" administrator account refers to the one that was created immediately after installing Mac OS X. If the original administrator password is known, that administrator account may be used to reset the passwords of other administrator accounts using the steps described above. These steps require an optical drive; if your Mac does not have an optical drive and you have a Mac OS X v10.6 Install disc, see below.
Start up from a Mac OS X Install disc (one whose version is closest to the version of Mac OS X installed). Usually, you can start from the disc by putting it in your computer, restarting, and holding the C key. Or, put it in the computer and click the Install or Restore icon you see in the disc's main window (after which the computer will start from the disc without you needing to hold C). Or, you can use Startup Manager or the Startup Disk preference pane to select the Install disc.
Choose a language, click the arrow button to continue,
Mac OS X v10.6 or later: Choose Password Reset from the Utilities menu.
Mac OS X v10.5 or v10.4: Choose Reset Password from the Utilities menu.
Mac OS X v10.3: Choose Reset Password from the Installer menu.
Tip: If you don't see this menu or menu choice, you're probably not started from the disc yet.
Note: The default keyboard layout is U.S. English while started from the installation disc. If you use a keyboard layout other than U.S English, use the Input menu (the flag icon on the right side of the menu bar) to select the desired layout before typing a new password.
Select your Mac OS X hard disk volume.
Select the user name of your original administrator account.
Important: Do not select "System Administrator (root)". This is actually the root user. You should not confuse it with a normal administrator account.
Enter a new password.
Click Save.
Click the red button in the upper left corner to quit the application.
Choose Quit Mac OS X Installer... from the Mac OS X Installer menu.
Click Restart.
After following these steps, you'll want to also follow the steps in this article.
Mac OS X v10.6: Resetting the original administrator account password on a Mac that has no optical drive
These steps require a second computer that has an optical drive.Note: If the second computer is a Mac, make sure Mac OS X v10.5.3 or later is installed. If the second computer is a PC, make sure the DVD or CD Sharing Update 1.0 for Windows is installed.
Open "Remote Install Mac OS X" from the Utilities folder.
Follow the onscreen instructions.
For more information, see Sharing DVDs or CDs with Remote Disc.
Additional Information
You can press the Eject key on the keyboard to eject DVD media. Inserting a startup DVD will add that DVD to the list of startup volumes (as in the image above). You can also attach FireWire or USB external hard drives to add to the list of startup volumes.
This startup volume selection is temporary. To set the default startup volume for your Mac after your computer is running, open System Preferences and choose Startup Disk from the View menu (in Mac OS X) or open the Boot Camp control panel (in Windows).
I hope you are back on track soon!
- Judy -
ITunes will not accept my new password
I've had to update my Apple ID and password. Now, when I try to sign in to iTunes, it does not recognize either of the new or old user names/passwords.
Anyone with similar experience? Any idea what I might be doing wrong?THESE ARE MAINLY USER-TO-USER FORUMS, YOU ARE NOT TALKING TO ITUNES SUPPORT HERE. AFTER RESETTING YOU PASSWORD HAVE YOU TRIED LOGGING OUT AND THEN BACK INTO YOUR ACCOUNT TO SEE IF IT THEN WORKS ?
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I have moved from the UK to New Zealand and Itunes will not accept my new Zealand bank details, I am trying to change my details on the Iphone 4s
Do you have a new Apple ID to use in NZ? If not open iTunes Store. Log out of your old Apple ID, then try to login. Select Create Apple ID from the dialog that appears. Make a new Apple ID for NZ with a NZ email address. Once that is approved and verified, log into the iTunes Store with the new Apple ID. This should fix all other issues.
Change iTunes Store Country on an iDevice
1. Tap Settings;
2. Tap iTunes & App Stores;
3. Tap View Apple ID;
4. Enter your user name and password;
5. Tap Country/Region;
6. Tap Change Country/Region;
7. Select the region where you will be located;
8. Tap Done.
Also, see How to Change Your iTunes Store Account Location | eHow.com. -
My 3GS will not accept my correct password and user name to start using the Cloud. It just spins while "verifying." How can I make it stop so I can activate iCloud ?
try using @me.com instead of your service address, i mean hotmail or yahoo or else, thanks.
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Itunes will not accept my securty code and won't take any other card I submit
itunes will not accept my security code so I can not update or purchase even free aps and won't take another card- so what do you do?
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
My Macbook Pro is powering on in Safe Boot and will not accept the correct password
My Macbook Pro is only powering on in Safe Boot and will not accept the correct password. What do I do to get it out of Safe Mode?
MBP = Macbook Pro (My shorthand)
I think I now understand what you are describing. This is the Apple support article on a Safe Boot:
http://support.apple.com/kb/HT1564
Note this excerpt:
How are you starting your MBP. Do you see a progress bar on startup?
Ciao. -
I am not able to recover my keychain access. I followed the directions to "Reset My Default Keychain" and then entered a new password. It will not accept a new password. How do I Reset or recover the KeyChain Access Password?
This is what you tried?
Resetting your keychain in Mac OS X...
If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.
http://support.apple.com/kb/TS1544
Keychain Access asks for keychain "login" after changing login password...
http://support.apple.com/kb/HT1631 -
I have 2 MacBooks upgraded to Mavericks. Mail on my MB Air will not accept my Exchange password. Works fine on other macbook and a mini. Any ideas?
Hi, and welcome to Apple Support Communities.
To be clear, are you talking about accounts set up in Apple's Mail application? -
HT201303 itunes will not accept any of my debit cards?
itunes will not accept my debit cards?
Accepted forms of payment > http://support.apple.com/kb/HT5552
twisted wheel wrote:
itunes will not accept my debit cards?
If necessary...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I was attempting to update iphone 4s today, laptop went flat during the last stages. The iphone now only displays USB cord, with an arrow pointing towards iTunes emblem. iTunes will not accept/read the iphone. HELP??
If you have the latest version of iTunes you should not have to download the ipsw file separately as jalp suggests. iTunes will download it automatically.
This error (9) most often means that your antivirus or firewall (or router) is blocking access to Apple's servers. In rare instances it can also mean that the phone was hacked (or "jailbroken") to unlock it. If this is the case you must do a DFU restore, not Recovery Mode, as follows:
Reboot your computer
Disable your antivirus and firewall. If you has Kaspersky you may actually have to uninstall it, as it can never be turned completely off.
Connect the USB cable to a USB port directly on your computer, not to a hub. DO NOT connect the other end to the phone
Disconnect all USB devices except for mouse, keyboard and iPhone cable.
Launch iTunes
On the phone hold the HOME and SLEEP buttons at the same time for EXACTLY 10 seconds, then release the SLEEP button but continue holding the HOME button. The screen should be black. If it has an Apple logo this means you held both buttons too long. Release the HOME button and do it again.
While holding the HOME button connect the free end of the cable to the phone.
After a short while iTunes should recognize a phone in "recovery mode" (iTunes doesn't know the difference between DFU and Recovery modes, but the phone does)
Release the HOME button and don't touch the phone or the computer until the process completes or you get an error message. Ignore any displays on the phone.
If the error recurs the phone was probably messed up when it was hacked. This is not a hardware problem, or if it is, it isn't one you can fix.
You can try repeating these steps with a different computer and a different cable. If that fails also the phone is probably not repairable. -
itunes will not recognise my encryption password even though it has been reset. cant restore to last backup?
I'm not aware of a way to reset the password for an encrypted backup. If you have forgotten the password for an encrypted backup, your only alternative is to put the phone in recovery mode and restore it as a new device. Your data will be lost.
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Trying to download Adobe Flash Player but it will not accept my Mac password. Any ideas?
Trying to download Adobe Flash Player but it will not accept my Mac password. Any ideas?
Yipper45 wrote:
Trying to download Adobe Flash Player but it will not accept my Mac password. Any ideas?
Where are you trying to get Flash Player from? Downloading is different from installing but many malicious websites offer to supply Flash Player as a means of installing malicious software and gathering personal information (e.g., passwords). You should get Adobe Flash only from Adobe and this link lets you download the full installer (Mac OS X (Intel) DMG) and run it locally. At that point OS X will ask for your password and if you've been using it successfully for other purposes (e.g., changing some items in System Preferences), it should work there too. Note that once Flash Player is installed, a Preference panel is installed too, and in it you can authorize Adobe to update Flash automatically. -
ITunes will not accept my renewed credit card info.
My iTunes will not accept my renewed credit card information for verification of payment type, so I can't download any app
Ok. The only other things that come to mind is to ensure that the name on the card matches what you entered in iTunes, and that your street address matches. If it isn't those things, I got nothing.
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Itunes will not accept a valid security code for my debitcard
Itunes will not accept my debit card info it keeps sayin that my security code on the back of my valid card is invalid.. Ive looked online an ive done what other people had said to do but nothing worked
You have to make sure your iTunes address and your cards billing address are exactly the same (including capitalization and spaces).
Or you could just run off gift cards.
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