HT202157 My Apple TV blocked during software update. What should I do?

My Apple TV blocked during software update. What should I do?

You can't do much else besides pull the plug. If it causes further problems you should be able to restore as below:
Get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
On the other hand you may be able to simply start the update again. If however the update continues to fail, you should try the restore routine above.

Similar Messages

  • My apple tv seems to have hung up during the latest software update - what should I do now?

    my apple tv seems to have hung up during the latest software update - what should I do now?
    I have not turned it off but it has been stuck in the same spot for 30 minutes now and I'm not sure what to do next since the screen says to NOT turn it off until done. Please help.

    If it hangs much longer you may need to disconnect and then grab a micro USB to restore through iTunes
    http://support.apple.com/kb/HT4367

  • The software is not updateing on my iphone 4 just say checking for software update what should i do?

    the software is not updateing on my iphone 4 it saying checking for software update what should i do?

    The battery drain issue started when I updated my iphone 4 to the IOS 6.1.2.
    The battery will go from 100% to 0% in about 3 hours !!!
    I called Apple support and they told me that they are not aware of an issue affecting the battery with the latest update. They did a diagnostic test on my iphone and found that my battery is healthy. Then then recommended that I backup my iphone, restore the factory settings and recover after that. In other words, delete everything off my iphone and reinstall everything all over again. I waisted a couple of hours doing that and .....I still have the issue of the battery drain.
    I finally discovered the problem, and thus the solution!
    To solve this issue, do the following:
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    Good luck. Hope this works out for you folks hence it sure did work for me this morning and it sure feels great.
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  • HT4623 i have an iphone 4 and i'm trying to get a new app that needs iOS 5, but when i go to setting and general and places i'm unable to find the category software update. what should i do?

    I have no idea how to do this.

    Over The Air updating came with iOS 5 so you do have to update using iTunes.
    I would recommend always updating using iTunes,  my personal and very unscientific resrearch into the problems that many people have with updates and then having poor battery life and wifi issues indicates that the common thread among them and not being able to resolve the problems seems to be updating OTA.  I would always update using iTunes. 

  • Ipad stuck at apple during software update

    my iPad is stuck at apple logo during software update … what to do i have important date stored in it

    If the reset doesn't work, you will have to force iPad into Recovery Mode.
    1. Turn off iPad
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    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
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    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • My iPad Mini iOS7 is showing only Apple Logo which happened during software update. I tried to restore using iTunes but it asking me to response from iPad. But my ipad only shows apple logo. How can i response? How to solve this problem?

    My iPad Mini iOS7 is showing only Apple Logo which happened during software update. I tried to restore using iTunes but it asking me to response from iPad. But my ipad only shows apple logo. How can i response? How to solve this problem?

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • My new ipad froze during software update thru itunes. The normal reset tructions do not work and itunes on my pc no longer recognizes my ipad. how do i get past this issue?

    My new IPAD froze during software update thru itunes on my winows PC. The normal reset instructions holding the home and power buttons do not work. Itunes no longer recognizes my IPAD. What can i do?

    See here -
    Recovery Mode
    http://support.apple.com/kb/HT1808
    iPad not showing up in iTunes on a PC
    http://www.apple.com/support/ipad/assistant/itunes/
    iPad not showing up on a Mac
    http://support.apple.com/kb/TS1591

  • My iphone froze during software update. now my itunes does not recognize it, nor would it reset it. I only see pic of usb cable asking me to connect to itunes. i removed and reinstalled itunes already.

    my iphone 4s froze during software update. I have removed and reinstalled itunes, but still will not recognize it nor reset it. In the screen I can only see a pic of the usb cable indicating me to conect with itunes. have done it several times but still does not  solve my issue. I cannot use the device at all. any suggestions?

    Unable to Update or Restore
    http://support.apple.com/kb/HT1808

  • My Apple TV froze up while updating the software. What should I do?

    My Apple TV froze up while updating the software. What should I do?

    You can't do much else besides pull the plug. If it causes further problems you should be able to restore as below:
    Get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Reconnect the power cable (only for Apple TV 3)
    Open iTunes.
    Select your Apple TV in the Devices list, and then click Restore.
    On the other hand you may be able to simply start the update again. If however the update continues to fail, you should try the restore routine above.

  • Error message during software updates

    I am constantly receiveing the following error message during software updates. This time it happened with an HP printer update, but it has happened with iTunes and Safari as well. Does anyone know what I need to do?
    The system extension “/System/Library/Extensions/GeneIOUSBCFSubclass.kext” was installed improperly and cannot be used. Please try reinstalling it, or contact the product’s vendor for an update
    Thanks!

    Try using Help > Updates from one of your CS6 applications.
    When you return home, you might try uninstalling CS6 and reinstalling it again. It sounds like some stuff may have become corrupted.

  • Bandwidth usage details in SCCM 2007 during software update deployment

    Hi All,
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    use performance monitor / performance counter perhaps
    http://social.technet.microsoft.com/Forums/en-US/473bf861-6d81-4a3b-b603-2dfdbfa80c62/is-there-a-perfmon-counter-for-network-utilization?forum=perfmon
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  • LOST MY CONTACT DURING SOFTWARE UPDATE

    I LOST MY CONTACTS DURING SOFTWARE UPDATE A WEEK AGO , TRIED TO RESTORE FROM MY LAST BACK UP HELD ON MAY 16, BUT FAILED , AM EVEN SURE I'V SELECTED ALL DATA BACKUP FOR ANY OF MY PREVIOUS BACKUP , TRIED TO RESTORE FROM ANY BUT FAILED , TRIED THE GMAIL CONTACTS ALSO FAILED , WONDERING WHERE MY CONTACTS I'VE SAVED FOR MORE THEN 10 YEARS ARE GONE ....AM TOTTALY DISSAPOINTED SINCE AM A BLACKBERRY USER SINCE 5 YEARS ,  ALWAYS SUPPORTED  BLACKBERRY AGAINST IPHONE USERS , ALL MY FREINDS ARE NO MORE USING BLACKBERRY AND SWITCHED TO IPHONE OR SAMSUNG , AM HAVING AN EMPTY BBM LIST NOW , BUT  STILL SUPPORTING AND EVEN BOUGHT THE Z10 FIRST WEEK OF RELEASE , I WOULD UNDERSTAND THAT A TECHNICAL PROBLEM HAPPENED DURING THE SOFTWARE UPDATE , BUT CANT UNDERSTAND THE USELESS BACK UP I'VE ALWAYS DOING ! AND THE WORSE IS THAT LAST SOFTWARE UPDATE TURNED THE Z10 TO A WORSE MOBILE.

    Hum, it is worrying...
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    Gmail,
    your previous backups.
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    if all your contacts are on Gmail: copy them manually on your device,
    they are a priori all in your backups: wait that Link won't be in Beta anymore, and then restore.
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    You make backups and don't register your contacts on SIM, is it possible ? Personally, I rarely register contacts on SIM. If there is a malware, it can be charged from the SIM to the Phone, this is why.

  • HT4539 I just purchased a "Bag of Gems" for $9.99 in "Clash of Clans".  The purchase did not download.  I checked my account and the $9.99 transaction has posted already.  I did the advise from  Apple Support to do software update and still nothing.

    I just purchased a "Bag of Gems" for $9.99 in "Clash of Clans".  The purchase did not download.  I checked my account and the $9.99 transaction has posted already.  I did the advise from  Apple Support to do software update and still nothing.

    Check restrictions.     Settings > General > Restrictions

  • Freezing up during software update

    I just installed loin on one of my hard drives on my early 2008 Mac Pro. During software update the OS either crashes or freezes up.

    I was eventually able to correct the problem. It first started because the phone's battery got completely discharged - thought the USB cable would keep it powered but that wasn't the case.
    Anyway, tried to reboot the phone by removing and reinstalling the battery and the phone would not turn on, so this is how I understood what happened. Disconnected it from the USB cable and got the following message:
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    Recharged the phone, did the restore and the phone is back to life !
    Cheers,
    Giorgio

  • Throttle CPU utilization during software updates

    Are there any settings to throttle CPU Utilization during software update installation on client computers?  I am deploying updates to test systems currently and noticed that the CPU utilization was being pegged at 100% during the install.  After
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    Also note that ultimately, it is the Windows Update Agent that is installing the update(s) so it's not really within ConfigMgr's scope of control and would happen no matter what method you chose to use to update these systems with Windows Updates which
    leads me to believe these systems have perf issues to begin with. Are they VMs?
    Jason | http://blog.configmgrftw.com

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