HT202159 Am downloading OS X Mountain Lion and gets message download error message after just 5.5KB download
I keep getting an error message "The application could not be downloaded" when I am downloading OS X Mountain Lioin. Need help.
You're certrain your Mac qualifies for Mountain Lion? > Apple - Upgrade your Mac to OS X Mountain Lion.
Make sure there's enough available space on the install disk to install Mountain Lion (4.35GB file).
Click the Apple menu icon top left in your screen. From the drop down menu click About This Mac > More Info then click Storage from the menu.
Make sure there's never less than 15% available spacce.
Similar Messages
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When attempting to install OS X Mountain Lion I get the following error message "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." Any idea what the issue might be?
Mama --
Which Mac??????
iMac, MacBook Pro, Mini,, what?
Go up to the Apple icon on the upper left hand corner of your screen (menu bar).
Click that, and then "More Info". and then "More Info" again.
What does it say? Here's what mine says: -
i need the os x mavericks download, im on mountain lion, and i wish to obtain mavericks on my computer not yosemite
You will need to contact Apple, try iTunes Support. Mavericks was pulled from the MAS when Yosemite was released and the only possible way to get it is by contacting Apple directly.
good luck
regards -
did download OS X Mountain Lion and see the features in my applications, but not reflecting in my APPS purchases.
also this takes huge amount of time, almost 10 hours to download, even using 3G Net connection.Hi kiwirudy,
I've had the same problem more than once since I started trying to download my 14 April purchase of OS X Mountain Lion.
I found a property list called manifest.plist in my ~/Library/Application Support/AppStore folder which had a Boolean property called failed checked. I unchecked it and afterwards I was able to resume my download.
Here are some steps I've found useful:
Close the Mac App Store.
make a copy of the ~/Library/Application Support/AppStore folder. For some strange reason the Mac App Store likes to just delete it in some circumstances, which will mean that one has to start one's download again from the very beginning.
Double click on the manifest.plist in one's ~/Library/Application Support/AppStore folder.
This should open it in Property List Editor.
Expand all the nodes (holding down the alt key and clicking on the highest collapsed node should do it.
Find a key called failed of type Boolean and uncheck it.
Save the manifest.plist and close it.
Open the Mac App Store.
The red message "an error has occured" should now be gone and one should be able to resume one's download.
In the event that the ~/Library/Application Support/AppStore folder gets deleted:
start the download again (it will start from the beginning), pause it and close the Mac App Store.
copy your backup copy of the pkg file back to its sub-folder (it's a numbered folder in the ~/Library/Application Support/AppStore folder).
Open the Mac App Store and resume your download.
It should continue from where it left off.
This has worked for me so far. I'm holding my breath. Don't know if I'll still be alive when it's finished.
Regards
Nic
Message was edited by: n c h -
can't download mountain lion from app store, shows error message: retry/cancel and starts from begining,
I alreasy paid for it
Can I get a direct download link other than from app storeTry opening the Terminal utility in your system and running the following command to open the system's caches folder:
open $TMPDIR../C
Then locate and remove the folder called "com.apple.appstore" and then try relaunching the App Store and downloading the installer again. -
I have downloaded OS X Mountain Lion from the App Store. It took two hours to download but now its not running and I have no idea how to make it run!
Download was complete and I accepted everything and restarted computer but its still running 10.7.5
Any idea how to get OS X Mountain Lion to run?What you donwloaded was the OS installer. You still have to do the installation.
To get started, double click on the download, then double click again and follow instructions. -
I had downloaded OS X Mountain Lion and had to replace my hard drive. Now when I try to download it only wants to upgrade since I show that I previously purchased it. What can I do to get the operating system back
I'm unclear on what the problem is. Have you installed a system on the new hard drive, and if so, what system? Had you actually installed Mountain Lion previously, or only downloaded it? And what does "it only wants to upgrade" mean? Have you actually got Mountain Lion already installed? (See About This Mac in the Apple menu.)
All Macs that shipped with Lion or newer are capable of internet recovery in situations like this. Just hold down command-R and it should start in recovery mode over the internet if necessary. You can reinstall the system from there. If you had Mountain Lion, I would assume that Mountain Lion would be the system you would get reinstalling that way. -
Tried to install update to Mountain Lion and get this message: OSXUpdCombo 10-1.8 image data corrupted.
Try booting into the Safe Mode. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart. For each disable/delete, you will need to restart if you don't do them all at once. You can download from the Safe Mode.
Safe Mode
Safe Mode - About -
I cannot download OS X Mountain Lion, I get an error message that says: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed." Why am I receiving this message?
Servers may be overloaded.
One user reported:
Deleted file com.apple.appstore in /var/folders/, dissabled VirusBarrier X6: problem solved! -
I have been attempting to partition a 2 GB hard drive that I just formatted using the Disk Utilty in Mountain Lion (10.8) and get the following error message:
DiskManagementTool has died. Disk Utility will need to be restarted. The log shows the following:
2012-09-10 11:20:51 -0700: Preparing to partition disk: “HitachiG ST Media”
2012-09-10 11:20:51 -0700: Partition Scheme: GUID Partition Table
2012-09-10 11:20:51 -0700: 2 partitions will be created
2012-09-10 11:20:51 -0700:
2012-09-10 11:20:51 -0700: Partition 1
2012-09-10 11:20:51 -0700: Name : “Alex's External Storage”
2012-09-10 11:20:51 -0700: Size : 1.5 TB
2012-09-10 11:20:51 -0700: File system : Mac OS Extended (Journaled)
2012-09-10 11:20:51 -0700: Do not erase contents
2012-09-10 11:20:51 -0700:
2012-09-10 11:20:51 -0700: Partition 2
2012-09-10 11:20:51 -0700: Name : “Alex's External Storage 2”
2012-09-10 11:20:51 -0700: Size : 500.05 GB
2012-09-10 11:20:51 -0700: File system : Mac OS Extended (Journaled)
2012-09-10 11:20:51 -0700:
2012-09-10 11:20:51 -0700: Beginning partition operations
2012-09-10 11:20:51 -0700: DiskManagementTool has died. Disk Utility will need to be restarted.
2012-09-10 11:20:52 -0700: DiskManagementTool has died. Disk Utility will need to be restarted.
2012-09-10 11:20:52 -0700: DiskManagementTool has died. Disk Utility will need to be restarted.
2012-09-10 11:20:52 -0700: DiskManagementTool has died. Disk Utility will need to be restarted.
2012-09-10 11:20:55 -0700: Disk Utility started.
Does anyone have any thoughts? Cant find anything on the web with thisI have been attempting to partition a 2 GB hard drive that I just formatted using the Disk Utilty in Mountain Lion (10.8) and get the following error message:
DiskManagementTool has died. Disk Utility will need to be restarted. The log shows the following:
2012-09-10 11:20:51 -0700: Preparing to partition disk: “HitachiG ST Media”
2012-09-10 11:20:51 -0700: Partition Scheme: GUID Partition Table
2012-09-10 11:20:51 -0700: 2 partitions will be created
2012-09-10 11:20:51 -0700:
2012-09-10 11:20:51 -0700: Partition 1
2012-09-10 11:20:51 -0700: Name : “Alex's External Storage”
2012-09-10 11:20:51 -0700: Size : 1.5 TB
2012-09-10 11:20:51 -0700: File system : Mac OS Extended (Journaled)
2012-09-10 11:20:51 -0700: Do not erase contents
2012-09-10 11:20:51 -0700:
2012-09-10 11:20:51 -0700: Partition 2
2012-09-10 11:20:51 -0700: Name : “Alex's External Storage 2”
2012-09-10 11:20:51 -0700: Size : 500.05 GB
2012-09-10 11:20:51 -0700: File system : Mac OS Extended (Journaled)
2012-09-10 11:20:51 -0700:
2012-09-10 11:20:51 -0700: Beginning partition operations
2012-09-10 11:20:51 -0700: DiskManagementTool has died. Disk Utility will need to be restarted.
2012-09-10 11:20:52 -0700: DiskManagementTool has died. Disk Utility will need to be restarted.
2012-09-10 11:20:52 -0700: DiskManagementTool has died. Disk Utility will need to be restarted.
2012-09-10 11:20:52 -0700: DiskManagementTool has died. Disk Utility will need to be restarted.
2012-09-10 11:20:55 -0700: Disk Utility started.
Does anyone have any thoughts? Cant find anything on the web with this -
Plz Help,
the last night i downloaded ios8 on my 5s and it went to recovery mode after clicking installation.
then downloaded the ios8 using itunes and loaded but cant find my apple ID as i forgot everything.
the phone is useless and cant be activated. wot can i do????plz helpApple has a number of ways to help you find your Apple ID and password:
https://iforgot.apple.com/appleid
If you forgot your Apple ID password
Apple ID: Contacting Apple for help with Apple ID account security -
Trying to install itunes on windows vista and get the following error message:
Trying to install itunes on windows vista and get the following error message: An error occurred during the installation of assembly "Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKey Token="1fc8b3b9a1e3b",process orArchitecture="x86"". Please refer to Help and Support for more information. HRESULT: 0x80070424.
A broken Windows Modules Installer then. It's a bit of an involved fix getting past it, but we've had success here with it in the past.
First, I'd strongly suggest setting up a system restore point.
Now try the Scenario III treatment from the following document:
Windows Update Error 80070424 in Vista
Head back into Windows Update and attempt to get updates again. If they still fail, this time with an 8000FFFF error code, try the following Microsoft document:
Windows Update error 8000FFFF
If you get Windows Updates flowing again, stock up on any you're behind on (restarting the PC when requested to do so). This may take some time and may have to be done in several batches, depending on how far you've fallen behind. Basically, keep going back to Windows Update until it stops offering you new updates.
After the updates have been installed, restart the PC one more time (in order to ensure that any pending installs requiring a restart have been resolved).
Now try another iTunes install. Does it go through without the 0x80070424 this time? -
With my new macbook I attempted to open an older spreadsheet and get the following error message: "This spreadsheet cannot be opened because ti is too old. To open it, save it with numbers '09 first" So how does one do this when I only have ver3.1?
Numbers 3.x can only open Numbers '09 and later. You will need Numbers '09 to open Numbers '08 files.
If it is a single file (or only a few) you can email me and I will open and convert then email back. My email address is in the "Biography" of my profile.
You may have Numbers '09 installed. Look in the folder "/Applications/iWork '09" if Numbers is in that folder launch it, open the file you tried to open, and save. Then you should be able to open in Numbers 3.x -
My data I need is on my computer but it needs to be repaired but can't and when I try to restore it/back it up it ends abruptly with error code 32 broken pipe.
It was damaged while installing os x mountain lion and I found my data on disk repair (utility)Sounds like your hard drive is badly corrupted, likely due to problems that were already there when you started trying to install Mountain Lion. The problem is, if you don't have any backups already, you may not be able to recover all your data from this state. Do you have backups of that data already?
If not, I assume when you say that "it needs to be repaired but can't," you mean that Disk Utility tells you there is a problem with the disk, but that it is unable to repair it? If so, you can try repairing the drive using DiskWarrior, which can repair problems that Disk Utility cannot. That may give you access to your data again, but may not.
Also, it's important to understand that if your data is not backed up, everything you do with the computer runs the risk of overwriting or corrupting that data. You may want to go straight to trying to recover your data. See Recovering deleted files.
Regarding the error code, if you're trying to back up the drive using Disk Utility's Restore tab, note that that is often not successful when the drive you're trying to back up is corrupt.
Once the situation is resolved - either because you have backups, are able to recover your data files or are forced to accept that they are gone permanently - you will need to erase the hard drive and reinstall the system and all your apps from scratch. -
Is there anybody who can explain to me how to download the new OS XMountain Lion because I have an error message...
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