HT202159 Error message while downloading. :Compressor Failed to Download. An Error has occurred. Use the Purchases page to try again." After retrying, I receive same message.

Error message while downloading. :Compressor Failed to Download. An Error has occurred. Use the Purchases page to try again." After retrying, I receive the same message. I have uninstalled compressor and tried again. I get same results.

Anti-viral siftware and firewalls can interfer with the MAS.

Similar Messages

  • I got message "OS X Yosemite failed to download" "Use the Purchases page to try again."

    i got message "OS X Yosemite failed to download" "Use the Purchases page to try again." when i download OS X Yosemite
    i got this message when i downloaded 869.7MB and i can't download more than that
    what should i do??

    This seems to be working for me. VPN using https://www.getcloak.com/ - 30 day free trial. Crossing my fingers since the download isn't done yet.
    I had a hunch that my ISP was the culprit. I cannot download anything from the appstore that had more than 1 gig filesize. Xcode, mavericks, yosemite. They would all stop and give the "failed to download....use purchase page..." error the moment the appstore starts downloading.
    None of the changing DNS, emptying of cache, on/off appstore, or restarting worked.
    I'm on an iMac, Maverick.

  • OS X Mavericks failed to download Use the Purchases page to try again.

    how to solve OS X Mavericks failed to download Use the Purchases page to try again.

    I have found a solution for this issue.
    OS X Mavericks failed to download, Use the Purchases page to try again
    I was trying to upgrade Mac OS and kept running into this error message when I tried to resume interrupted download. I was able to get around this problem by following steps mentioned below, which were originally posted in this post.
    Quit App Store.
    Open Terminal.
    Execute this: defaults write com.apple.appstore ShowDebugMenu -bool true
    Launch App Store.
    At the Menu bar, there should be a "Debug".
    Click on that and press "Reset Application"
    Restart App Store.

  • I have problem in mac store when i try to download app i get note (( app failed to download use the purchases page to try again ))

    i have problem in mac store when i try to download app i get note (( app failed to download use the purchases page to try again ))
    i try to downlod twitter and ccleaner but i can't open the app  ?!?!!!

    It can also be an iTunes issue. Many of us, including myself, are not used to the new interface of iTunes 11 and would find ways to downgrade the available iTunes 11 back to iTunes 10.7 in Mac OS Mavericks. The only issue with downgrading (using AppZapper and Pacifist) is that you will not be able to update/install apps from the App Store after rebooting the Mac.
    If you happen to have downgraded your iTunes in this method, then uninstall the iTunes 10.7 and reinstall iTunes 11 again - the App Store should resume its download/update function without any issue.
    Hope this helps.

  • Os x mountain lion failed to download use the purchase page to try again

    OS X Mountain Lion failed to download use the purchase page to try again failure every time ,please help

    http://www.apple.com/support/mac/app-store/contact/and let them sort out this abysmal delivery system screwup.

  • "Use the purchases page to try again" error while installing mac on a raw harddrive

    down votefavorite
    I want to install mac osx Mavericks on a  seagate internal raw hard . I downloaded "RecoveryDiskAssistant" and install it in a usb drive, before installing I made partition for new harddisk , and I stadted to install it through internet without problem,
    But after 10% it says: ""Use the purchases page to try again"" . and after clicking okey it`s installing bar doesnt go forward(Most comments which I found was about app strore but in this step I have no access to app store) . could you please help me what to do?

    http://www.apple.com/support/mac/app-store/contact/

  • I got message "Use the Purchases page to try again."

    i got message "application failed to download" "Use the Purchases page to try again." when i download any application from app store
    i got this message when i downloaded 869.7MB and i can't download more than that
    what should i do??
    MacBook Pro (Retina, 13-inch, Late 2013), OS X (10.10.2)

    From the Store menu, select
              Check for Unfinished Downloads...

  • When I try update iMovie or Xcode I got message "Use the Purchases page to try again." [ After Security Update 2015-002]

    After updating Security Update 2015-002, apps cannot be updated in App Store () by showing "Use the Purchases page to try again."
    what should i do?
    MacBook Pro (Retina, 13-inch, Mid 2014), OS X 10.10.2 ,Yosemite

    From the Store menu, select
              Check for Unfinished Downloads...

  • During the installing the FCP the massage are came "Final Cut Pro Failed to Download use the purchases page to try again" what mean by this i have to purchases again?please help

    During the installing the FCP the massage are came "Final cut pro faild to download use the purchuses page to try again"what mean by this i have pruchuse again?

    Hey Hamidpetra!
    That message is referring to your past purchases page for the Mac App Store. More information on this can be found here:
    Download past purchases
    http://support.apple.com/kb/ht2519
    Use the information in this article to find your past purchases and re-download your copy of Final Cut Pro. Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • IPhoto had an error when updating and now says: "Use the Purchases page to try again."

         Before I went to school yesterday morning I started the iPhoto update so when I got back it would be done. So I looked to see if the update was finshed and it said: "An error haas occured" next to the update button. So I hit update again and it came up with what you see in the picture below.
    So I went to the purchase tab and tried again and the same thing happened again! What do I do? Thank you!

    Hi there!
    Did you get any explanation for that "8.8.8.8-solution"? Very strange but it seemed to work with me but only for some apps.
    My problem doesn't look the same though. I managed to download all big apps like iPhoto and Xcode but the small ones never get installed properly. I see they are being downloaded but after that I get "Installed" button and a message to use purchases tab again and the app is not installed on Applications folder.
    On ML 10.8.0 Mac App Store was downloading and re-downloading these small apps adn the only way I found to solve this was pause the download, add the 8.8.8.8 to DNS and resume. I worked for some apps.
    On ML 10.8.2 Mac App Store behavior is a little different, I only get "Installed" button shortly after having hit "Install" and cannot even pause. After reboot I see an error message in red "An error has ocurred".
    This is not happenning on Snow Leopard, what the heck have they done??
    I tried all suggestions, reset Mac App Store, delete cache folder, I don't have any anti-virus running,
    What's happenning? This is reallly annoying...
    L.

  • "Use the purchases page to try again" App store update error in Mavericks

    When Mavericks came out, I did a clean install of the OS. The first thing I did upon logging in, was reverting iTunes back to 10.7 before I opened it so it wouldn't update my iTunes library files and make them incompatible with any version lower than 11 (I went backt to 10.7 some time ago).
    However, this seems to cause a problem with the App store - specfically updating apps. Whenever I try to update anything, I get this error message:
    After going to the purchases page, it then looks like this:
    And so after trying to update it from the purchaes page, I still get this error message:
    The only work around I have found to work is to update itunes to version 11, update the apps, then downgrade back to 10.7 again. This is a hastle so I'm wondering if there is an easier way. Obviously the app store in Mavericks needs iTunes 11 installed for it to work correctly - so I was thinking, was there a way to trick OSX into thinking that I have iTunes 11 installed when I actually have 10.7? I'm assuming there must be a file somewhere included in the version 11 install that the app store looks for to work with?
    Any advice/help would be appreciated!

    Ok,  time to troubleshoot then.
    Quit the Mac App Store
    Run the terminal app in your Utilities folder
    Copy & Paste this command exactly and hit return:
    open $TMPDIR../C/
    In the Finder window that appears, place the com.apple.appstore folder into the trash.
    Restart the Mac App Store and see if things work now.

  • Download permanently failed.  "Use the Purchases page to try again"

    Hi all
    I purchased Keynote through the App Store and it seemed to be downloading fine getting to about 80% completion but then it failed and it cannot be resumed no matter how many times to try to restart it in the Purchases window.  It fails immediately, doesn't try to download further.
    A reboot did not work.  Does not seem to be the Wifi as it was going well for 80% and then won't even try again.
    Any help appreciated, this error is not covered by any Apple online help.
    I kinda itching to start using Keynote!
    Greg

    Hi Dahveed
    This is a vanilla Macbook Air so no anti virus or firewall installed.  We have the biggest ISP plan possible.
    It's the fact that the resume function does not even achieve any further download, after having had no problem dragging down over 300Mbytes so far.  It's like there is a corruption in the download somewhere.
    Thanks
    Greg

  • Failed to download use the purchases page to try again error

    I have tried for almost a day it wont download. I need to some steps to help me fix this problem!

    I just had this same problem. This worked for me:
    http://reviews.cnet.com/8301-13727_7-57530446-263/fix-corrupt-mac-app-store-down loads/

  • " Use the purchases page to try again " This error is coming again and again :(

    I'm getting this error again and again. I tried downloading many apps like Reeders and Mixtab.
    Please let me know how to fix it. i'm totally noob in Macbook.
    Thanks

    This is beyond frustrating. Well done Apple.

  • 500px Uploader failed to download"usa the purchases page to try again"

    500px Uploader failed to download"usa the purchases page to try again"

    Hi LetMeFree,
    Welcome to the Support Communities!
    The following article will provide some troubleshooting steps for this issue:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    I hope this information helps ....
    Have a great day!
    - Judy

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