HT202159 I have purchased Mountain Lion today and it will not download properly, it just quits. Advice please!!
Thanks
Check your connection speed. Ideally you will need a connection of more than 15Mb/s. Else it would time out before it complete the download.
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I have purchased 3 songs today and they will not downloan on my ipod
I have purchased 3 songs today and they will not download on my ipod
Delete and redownload them.
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http://support.apple.com/kb/HT2519 -
today i rent photoshop cc from the adobe site. and it will not download properly onto my computer. I received the confirmation email. I verified my email then logged into the site. Then I click on download button is association with photoshop cc. The icoud app download box comes up and does not actually download....
i need to use this photoshop asap. i just need it to downloadWithout system information nobody can tell you anything. The download not even starting points to a more serious issue on your system.
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The most frequent problem in an optical drive is a dirty lens. Use a lens cleaning DVD, a few shots of compressed air in the slot or a fine microfiber cloth (eyeglass lens cloth) wrapped around a business card and gently inserted inside the slot. If no success, the Apple store genius bar is the next stop.
Ciao -
Just purchased a brand new iMAC and sucessfully performed download and install of Mountain Lion (free upgrade). Discovered that dashboard widgets will not download as webpage times_out in both Safari and Firefox. Already set security to allow downloads from 'anywhere' but with no change. Downloads from anywhere else works fine, just widgets won't work, and I've been trying for several days now. Any suggestions? (firewall is off).
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
1-800-MY-APPLE
(1-800-692-7753) -
Mountain Lion was reedemed but will not download
I just received my emails from Apple with the redemption codes, etc. Received the link to download Mountain Lion in my app store. It says "downloading" in the Launch Pad, but in the App Store when I click OS X Mountain it says - "The item you've requested is not currently available in the U.S. store."
Across from that seemlingly deadlink for Mountain Lion is the button "Download" When I click it nothing happens and "download" just lights up again.
Is it downloading properly since it says "downloading..." on my Launch Pad? Is there any way for me to see how much time remains on the download?
Please Help.
(I am currently running on OS X Lion and just upgrading)
Thank you!!!Thank you, Stupid me didnt realize Mavericks was free. I am downloading Mavericks now. I deleted ML from my purchases on the AppStore.
Is there a way to delete it from my Launch Pad before it has downloaded since I obviously will not be using it now? Didnt realize Mavericks was free. I cannot believe I paid 20 dollars for ML.
I feel cheated. -
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Help, purchased a song last night through my IPod touch. Song showed up but would not play. Purchase appears in my history. Purchased again this morning through my PC, purchase shows up in history again (double purchase) but does not show up on my touch or PC and all available downloads are done.. Help! Going to buy it through Amazon..
The following may help: http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
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My mountain lion 10.7.5 will not download mavericks
I click download and it just does nothing?
First... Check here to see if your Mac is compatible...
http://www.apple.com/osx/how-to-upgrade/ -
I have purchased an iPad mini and it will not join my wifi network. Any ideas?
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
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iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
hi i have a apple imac 27 2009 and i have purchased mountain lion but near the end it says An error occurred while running scripts from the package “mzps6175750011235388779.pkg”
can you please advise me what should i do to fix thisSome ideas.
https://discussions.apple.com/message/20034600#20034600 -
I have purchased Mountain Lion but I can't download it. (the application could not be downloaded). Please help!
Absolutely. A proxy can prevent the software from downloading and installing.
I realize you have already purchased Lion from the App Store but a workaround in your case would be the thumb drive.
OS X Lion USB Thumb Drive - Apple Store
Message was edited by: Carolyn -
Have purchased mountain lion but it did not download
Have purchased mountain lion but it did not download
Hi,
I have the same issue. the machine in which I paid for now says the transaction did not go through while a paired Mac machine at work says I have already purchased and so will download on it own (but nothing happens after that). -
Thanks Neil. Though I have purchased Mountain Lion from Mac App stores before HD crash, this is not shown in the list of purchases.why?
regards,
[email protected]If you go to System Preferences > Network do you see other networks listed on the left panel? Is the lock in the lower left corner closed? If not, highlight your network, then close the lock so you block other networks.
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Yesterday, I purchased Mountain Lion OSX and tried to download it but I don't think the download worked. How can I tell if I am using Mountain Lion and how do I get help if the download was unsuccessful?
Click your Apple menu icon top left corner of your screen.
From the drop down menu click About This Mac.
If Mountain Lion is installed, it will say: v10.8
If not, launch the App Store. From the App Store menu bar click Store > Check for Unfinished Downloads
FYI .. for downloading Mountain Lion from the App Store, a high speed (broadband) internet connection is strongly recommended by Apple as noted here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
If you need to reinstall OS X or repair the the startup disk Mountain Lion Recovery, that requires broadband access to the internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the internet form Apple when OS X Recovery is used for reinstallation.
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