HT202159 what do I do if it says 'an error has occurred'

what do I do if it says 'an error has occurred'

Hi mking656,
Thanks for visiting Apple Support Communities.
Try these steps if you're seeing an error when downloading OS X Mavericks:
Mac App Store: "An unknown error occurred (100)" when purchasing
http://support.apple.com/kb/TS3637
Try the following steps to work around this issue:
Quit App Store.
Wait 10 seconds or more.
Open App Store again.
Navigate to the desired app.
Click Buy.
If the issue persists, try restarting your computer and attempting the app purchase again.
Additional Information
For other solutions to App Store issues, see Troubleshooting the Mac App Store
Regards,
Jeremy

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