HT202213 I'm trying to set up "Home sharing" but i can not get into my old computer because of a virus. The old has Vista and an older version of iTunes. The new has Windows 7. Also this is my sons computer however I have made a new user account for me. H

I Have 2 issues;
1. I can't transfer my iTunes library from my old computer which I can't get into due to a virus. I'm trying to transfer my iTunes folder to my sons computer in which I now have a user account. Old is Vista and new is Windows 7. Therefore home sharing is impossible, right? Wrong?
2. I found my purchases from iTunes on my iPhone 4S. I can't seem to download them. There is no button to tap "download". Also, I'm unable to sync to iTunes because my phones default is to sync to my old computer which will not open!

Contact Apple customer support, they can reset your authorizations.
http://www.apple.com/contact

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HT202213 Home sharing problem: I have never set up home sharing but I feel I understand it. I recently (last 2 months or so) deauthorized, first time ever, all computers with my iTunes account. I am trying to set up home sharing but get iTunes says "You

Home sharing problem: I have never set up home sharing but I feel I the concept and how it works. I recently (last 2 months or so) deauthorized, first time ever, all computers with my iTunes account. I have 3 computers authorized. I am trying to set up home sharing but get iTunes says:
"Home Sharing could not be activated because this computer is not authorized for the Apple Id "#########@###.com". Would you like to authorize now?" I click "authorize" and get the next error " You cannont authorize more than 5 computers. You have already authorized 5 computers with this Apple ID. To authorize this computer you must first deauthorize one of the other computers."
Can someone help or shed more light on my problem?
Thanks,
Richard

Home Sharing is designed to work on your local network not across the internet/cloud.
Stuff is accessed under the Computers column where your local iTunes library on a local computer would appear.
Home Sharing would share your iTunes content (i.e. stuff stored in itunes on the computer, not in the cloud) with AppleTV or an iPad etc on the SAME network.
AppleTV2 will not be able to see itunes content on the work computer over the internet. It's not designed to. if the work computer was on the home network it would.
iCloud is in it's infancy and is not a mature product - iTunes TV Show purchases appear on AppleTV, but currently music does not unless you are subscribed to iTunes Match. I find this rather odd to be honest, along with the inability to buy music on AppleTV2. Movies purchased in iTunes are not authorised for iCloud viewing currently either.
Maybe it has something to do with iTunes Match 'getting in the way' - i think they assume you'll use that whereas you really want to be able to access Purchased music from the cloud without subscribing to itunes Match which is overkill for some.
AC

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HT202213 I'm trying to set up "Home sharing" but i can not get into my old computer because of a virus. The old has Vista and an older version of iTunes. The new has Windows 7. Also this is my sons computer however I have made a new user account for me. H

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