HT202213 It fails because of error '5506' do you know how to diagnose this?

It fails because of error '5506' do you know how to diagnose this?

Try a system maintenance utility like Yasu:
http://jimmitchell.org/projects/yasu/
Free for use, though the developer accepts donations.
Most likely you need to repair permissions and Yasu will do that for you and some other general housekeeping.

Similar Messages

I have installed HP2035n. But when i try to open the embedded web server, i get the error "Firefox doesn't know how to open this address, because the protocol (fe80) isn't associated with any program." What is the possible solution?

I have installed HP2035n. But when i try to open the embedded web server, i get the error "Firefox doesn't know how to open this address, because the protocol (fe80) isn't associated with any program." What is the possible solution?
I typed in the IPv6 address of the printer in the address feild of firefox.

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
Do a malware check with some malware scanning programs. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
* "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

I receive an error in Firefox 4.0 Beta 11: Secure Connection Failed An error occurred during a connection. Renegotiation is not allowed on this SSL socket. (Error code: ssl_error_renegotiation_not_allowed) Anyone know how to fix this?

I have installed the Firefox 4.0 Beta 11 (+updates), I try to connect to our https: website and I receive the following error:
Secure Connection Failed An error occurred during a connection.
Renegotiation is not allowed on this SSL socket.
(Error code: ssl_error_renegotiation_not_allowed)
I have installed this certificate on Firefox 3.6.13 and I am able to connect to our HTTPS site but it will not work with the Beta 4.0 11

I read about this for ages. I had problems setting up a certificate for my online banking. This one solution genuinely worked for me (finally!) ...Fingers crossed it will for you too:
1) In the address bar type in '''about:config''' ...Firefox will say it's dangerous, but I just went ahead anyway lol - It's fine. Thank god there's always an edit-undo!
2) Copy and paste this into the ''filter'' at the top: '''security.ssl.allow_unrestricted_renego_everywhere'''
3) Then change ''false'' to ''true'' (I think I just clicked it, and it changed)
That's it! Refresh your bank page, and it should work!
(Spanish source: '''http://translate.google.com/translate?sl=es&tl=en&js=n&prev=_t&hl=en&ie=UTF-8&layout=2&eotf=1&u=http%3A%2F%2Fwww.fedora-ve.org%2F2011%2F09%2F14%2Ferror-error-code-ssl_error_renegotiation_not_allowed-en-firefox-4-x.html&act=url''')

The error "Firefox doesn't know how to open this address, because the protocol (price3) isn't associated with any program."comes up every 30 seconds

Hi,
I keep getting an error message every 30 seconds when firefox is on. I tried restarting my computer and uninstalling and re installing a new firefox. Nothing helped. I would really appreciate some help, otherwise if I can't get this to go away I will stop using your web browser.
Thanks,
Kristina

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
Do a malware check with some malware scanning programs. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
* "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

In Expression Web 4 get this error: "Firefox doesn't know how to open this address, because the protocol (c) isn't associated with any program."

This is a recent problem. Added CSS3Draft and HTML 4.01 Transitional, from the original CSS2.1 and HTML 1.0 Transitional. Since then, can still view my Expression Web 4 website in IE9, but Firefox no longer will view site. Instead I get the error mentioned above. Expression Forum site, and CoffeeCup forum site both say this is problem with Firefox, that others have also been having. They say, Firefox can't see the site on my drive, since the address is not same as it would be if site was up on a server. Can you help?

That you happen if you try to open a link to a local file on the computer with c:\xxx or c:/xxx 
Such links should be opened with the file: protocol: file:///c:/
*http://kb.mozillazine.org/Links_to_local_pages_do_not_work

How to Resolve error: Firefox doesn't know how to open this address, because the protocol (error01) isn't associated with any program.

I recently acquired a new PC win 7 64 bit. I installed mozila 13.0.1.
I am able to access the web page but get the error when I try to log in to it.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode

The page cannot be found 404 Error. Any 1 know how to fix this error?

I try to open this site.It does try to open but when the page is almost done. it kicks up . The page cannot be found 404 Error
== URL of affected sites ==
http://http://profile.myspace.com/Modules/Applications/Pages/Canvas.aspx?appId=104283&friendId=469022772&appParams=null

Look closely at the URL you posted. The protocol designator (http://) is repeated TWICE.
Change http://http:// to http:// and it will work fine.

I am trying to restore my iphone 4 and when it gets to the, waiting for iphone, stage he phone does not respond and it comes up with error 4005. does anyone know how to resolve this issue. thanks

I am trying to resore my iphone 4 and the phone keeps causing an error 4005. i have updated itunes and am at a loss as how to restore phone. please help

Hello there, Shaz18663.
The following Knowledge Base article provides a solution for the error you have mentioned:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Particularly:
Check USB connections
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HP Protect tool password manager not working with the new version of Mozilla: I got this alert: "Firefox doesn't know how to open this address, because the protocol (dpql) isn't associated with any program." please help

I have an HP ProBook 4520s. I have been using HP Protect tool's Password manager to store and manage my passords for all Login websites in Firefox 3.6. As a result, I just swiped my fingerprint to log on to any website.
After I installed the version 4 of Firefox, my all my login details do not work anymore. I have tried to reset them but I repeatedly get this error: "Firefox doesn't know how to open this address, because the protocol (dpql) isn't associated with any program."
something like this would have been passed onto the address: "dpql://c:\program%20files%20(x86)\hewlett-packard\hp%20protecttools%20security%20manager\bin\dpminionlineids.dll/qlinkload.htm#id=2".
Although the password manager works with Internet Explorer 9, I need it to work with Firefox 4 as this is my preferred browser.
Please help. Thank you!

I guess this means that IE is more user friendly for HP Password Manager finger swipe recall of passwords, a favorite of mine. I still don't see a post from Firefox as to why they haven't produced fix. So I'll switch to IE until things change. I don't see value in downgrading to a Firefox version that's no longer going to be supported.

Error message: "Logging into the account failed because an error occurred."

Hello,
We had an XServe G5 2.0 DP 5GB/80/2x250 running Mac OS X 10.3.9 Server with all updates as a main server for a school. The server provides Open Directory Master as well as File-Sharing (AFP and SMB) and e-mail services to about 30 teachers and 300 students. The user home directories reside on the server. A web server also runs on the machine. The students use a pool of laptops, which are configured with a local guest and admin account as well as access to the server-based home directories with Directory Access. The server had the OS running on the 80 GB hard drive and all data (Home directories, mail database, website, etc. were on the two mirrored 250 GB drives.) All was working well until...
A few weeks ago, one of the two 250 GB died. We decided to use the opportunity to upgrade the server and set it up with 3 x 750 GB, two drives running as a mirrored pair to hold OS AND Data, the other as a stand-by unit to help replace a failing drive.
We migrated the OS and all data from the previous drives without a problem. Since now, all data is residing on one pair of drives, we put the data from the old "Data" drive in a folder on the root level of the new HD pair. We wrote a script that launches at startup which creates the symlink in /Volumes/Data to link to /Data. We thought that with this, all would be well.
However: When any user tries to log into his account from any iBook (10.3.9 or 10.4.11) (wirelessly), he gets the message:
"Logging into the account failed because an error occurred. The home folder for the user account is located on an afp or smb server. contact your system administrator for help"
If the user logs in to the guest account on the iBook, then accesses his home directory via file-sharing, he can see (read/write) all his data. So, the data and privileges seem to be OK, as well as Open Directory working correctly. Mail and the web work well also, as does logging in to a user account from one of the PC's (wired).
Can anyone make any suggestions as to how to fix the situation? Currently, the users are using the guest accounts and accessing their data via filesharing, as well as using webmail for their e-mail, but this is a major nuisance.
Any help will be greatly appreciated.
Best regards,
Alain Chammas
A user trying to access his account from a PC (wired) has no problems.

A good number of folks are having problems with this same error message at login, and nobody seems to have found a fix.
I believe I have stumbled upon, if not a solution, at least part of the answer. If you're logged into a 10.4 workstation, open a Finder window and click the "Network" icon. The first time you do this, you'll only see "Library" and "Servers" icons, but if you let it sit for a moment, other folders will magically appear. One of these is "My Network" which is the critical part.
In Workgroup Manager, edit one of your users' home directory configuration. There's a URL piece, usually "afp://server.domain.com/Users" (which is what shows up in the window when you click on the "Home" tab for that user), and then there's a "Home" path that is usually something like "/Network/Servers/servername/Users/username". Trouble is, you've noticed that 10.4 doesn't put servers into the "Servers" path, but rather into the "My Network" path.
So, if you change that "Home" path to read "/Network/My Network/servername/Users/username", it should work--with one caveat. Apparently 10.4 doesn't create the "My Network" path on a given client until you actually browse the network on that client. If you haven't logged into a 10.4 workstation and browsed the network, the "My Network" path won't be there, and you'll still get the error. Login as a local user, browse the network (so that the "My Network" folder shows up), logout, and then login as an Open Directory user, and it should work.
I'm betting that 10.3, 10.4, and 10.5 all handle this issue differently, so if you're in a mixed-version situation, you may have to experiment to find a workable fix.
Derndest thing I ever saw.

Logging in to the account failed because an error occurred

I've been looking after Mac's in an ophthalmologist's office for about 6 years. We initially used Panther server with networked home directories. With the large images, slow computers, and slow network we moved about 4 years ago to local accounts and local home directories using a Leopard Server for file sharing and print serving. About a year ago we moved to a Mac Mini Server but kept local home directories. We would like to move back to networked home directories and implement group folders for sharing.
I have another Mac Mini Server at home and am trying to set up a test environment but am having trouble getting networked home directories to work. I'm trying to log in using my MacBook Pro. Both machines are at 10.6.8. I followed the outstanding setup instructions from
         http://www.wazmac.com/servers_network/fileservers/osxserver_setup/osxserver106_s etup.htm
but omitted the part of setting up the groups.   I just set up an account, Test1 but am unable to log in using it. I can log into the account and access the home folder through my finder though. When I try log in I get:
         You are unable to log in to the user account "test1" at this time
          logging in to the account failed because an error occurred.
I have looked for several days now and have found no answers that have resolved this.
My DNS tests fine and it appears that my password is working. I have turned off all the services except for AFP, DNS, and Open Directory. The home folder is on the second drive /Volumes/MacHD2/Homes/test1 and it is set for automount and home directories. I set each of the separately with a save between. The server appears in my /Network/Servers/ directory right down to the Homes directory.
The following is the only log file that indicates any error. This is from the most recent reboot:
Directory Services Error Log:
2011-07-09 09:19:12 PDT - T[0x00007FFF70C75CC0] - DNSServiceProcessResult returned -65563
2011-07-09 09:19:45 PDT - T[0x0000000101C8D000] - Misconfiguration detected in hash 'Global SID':
2011-07-09 09:19:45 PDT - T[0x0000000101C8D000] - Computer 'guest' (/LDAPv3/127.0.0.1) - ID -1 - UUID 3A0E5953-EC2B-4F6E-A929-3B32406A10C3 - SID S-1-5-21-3687144454-2494095375-1043814123-998
2011-07-09 09:19:45 PDT - T[0x0000000101C8D000] - Computer 'MiniServer.tolan.homeip.net$' (/Local/Default) - ID -1 - UUID 87FB76C0-A528-44FC-ADBF-2A7EC7809A9A - SID S-1-5-21-3687144454-2494095375-1043814123-998
2011-07-09 09:19:45 PDT - T[0x0000000101C8D000] - Misconfiguration detected in hash 'Global SID':
2011-07-09 09:19:45 PDT - T[0x0000000101C8D000] - Computer 'guest' (/LDAPv3/127.0.0.1) - ID -1 - UUID 3A0E5953-EC2B-4F6E-A929-3B32406A10C3 - SID S-1-5-21-3687144454-2494095375-1043814123-998
2011-07-09 09:19:45 PDT - T[0x0000000101C8D000] - Computer 'MiniServer.tolan.homeip.net$' (/Local/Default) - ID -1 - UUID 87FB76C0-A528-44FC-ADBF-2A7EC7809A9A - SID S-1-5-21-3687144454-2494095375-1043814123-998
The following are the relevant messages from the other log files that captured the login attempt:
AFP Access Log:
IP 192.168.77.20 - - [09/Jul/2011:11:25:11 -0800] "Login test1" 0 0 0
IP 192.168.77.20 - - [09/Jul/2011:11:25:11 -0800] "Logout test1" 0 0 0
DNS Log:
09-Jul-2011 09:38:09.777 received control channel command 'freeze'
09-Jul-2011 09:38:09.778 freezing all zones: success
09-Jul-2011 09:38:09.885 received control channel command 'reload'
09-Jul-2011 09:38:09.885 loading configuration from '/private/etc/named.conf'
09-Jul-2011 09:38:09.886 using default UDP/IPv4 port range: [49152, 65535]
09-Jul-2011 09:38:09.886 using default UDP/IPv6 port range: [49152, 65535]
09-Jul-2011 09:38:09.888 reloading configuration succeeded
09-Jul-2011 09:38:09.888 reloading zones succeeded
09-Jul-2011 09:38:09.889 zone 77.168.192.in-addr.arpa/IN/com.apple.ServerAdmin.DNS.public: loaded serial 2011070804
09-Jul-2011 09:38:09.889 zone tolan.homeip.net/IN/com.apple.ServerAdmin.DNS.public: loaded serial 2011070900
09-Jul-2011 09:38:09.893 received control channel command 'thaw'
09-Jul-2011 09:38:09.893 thawing all zones: success
09-Jul-2011 09:38:09.893 zone 77.168.192.in-addr.arpa/IN/com.apple.ServerAdmin.DNS.public: loaded serial 2011070804
09-Jul-2011 09:38:09.893 zone tolan.homeip.net/IN/com.apple.ServerAdmin.DNS.public: loaded serial 2011070900
Kerberos Server Log:
Jul 09 11:25:07 MiniServer.tolan.homeip.net krb5kdc[55](info): AS_REQ (7 etypes {18 17 16 23 1 3 2}) 192.168.77.20: NEEDED_PREAUTH: [email protected] for krbtgt/[email protected], Additional pre-authentication required
Jul 09 11:25:07 MiniServer.tolan.homeip.net krb5kdc[55](info): AS_REQ (7 etypes {18 17 16 23 1 3 2}) 192.168.77.20: NEEDED_PREAUTH: [email protected] for krbtgt/[email protected], Additional pre-authentication required
Jul 09 11:25:07 MiniServer.tolan.homeip.net krb5kdc[55](debug): handling authdata
Jul 09 11:25:07 MiniServer.tolan.homeip.net krb5kdc[55](debug): handling authdata
Jul 09 11:25:07 MiniServer.tolan.homeip.net krb5kdc[55](debug): .. .. ok
Jul 09 11:25:07 MiniServer.tolan.homeip.net krb5kdc[55](debug): .. .. ok
Jul 09 11:25:07 MiniServer.tolan.homeip.net krb5kdc[55](info): AS_REQ (7 etypes {18 17 16 23 1 3 2}) 192.168.77.20: ISSUE: authtime 1310235907, etypes {rep=18 tkt=16 ses=18}, [email protected] for krbtgt/[email protected]
Jul 09 11:25:07 MiniServer.tolan.homeip.net krb5kdc[55](info): AS_REQ (7 etypes {18 17 16 23 1 3 2}) 192.168.77.20: ISSUE: authtime 1310235907, etypes {rep=18 tkt=16 ses=18}, [email protected] for krbtgt/[email protected]
Jul 09 11:25:11 MiniServer.tolan.homeip.net krb5kdc[55](info): TGS_REQ (7 etypes {18 17 16 23 1 3 2}) 192.168.77.20: ISSUE: authtime 1310235907, etypes {rep=18 tkt=16 ses=18}, [email protected] for afpserver/[email protected]
Jul 09 11:25:11 MiniServer.tolan.homeip.net krb5kdc[55](info): TGS_REQ (7 etypes {18 17 16 23 1 3 2}) 192.168.77.20: ISSUE: authtime 1310235907, etypes {rep=18 tkt=16 ses=18}, [email protected] for afpserver/[email protected]
Password Service Server Log:
Jul 9 2011 11:25:07    RSAVALIDATE: success.
Jul 9 2011 11:25:07    AUTH2: {0x4e17e4b75f13dc1d0000000600000006, test1} DHX authentication succeeded.
Jul 9 2011 11:25:07    KERBEROS-LOGIN-CHECK: user {0x4e17e4b75f13dc1d0000000600000006, test1} is in good standing.
Jul 9 2011 11:25:07    KERBEROS-LOGIN-CHECK: user {0x4e17e4b75f13dc1d0000000600000006, test1} authentication succeeded.
Jul 9 2011 11:25:07    GETPOLICY: user {0x4e17e4b75f13dc1d0000000600000006, test1}.
Jul 9 2011 11:25:07    GETPOLICY: user {0x4e17e4b75f13dc1d0000000600000006, test1}.
I would appreciate any and all assistance with this. I've never had a problem in the past with configuring and using networked home directories. This has me stumped. This is now my 3rd day working on it. I've been through numerous discussion groups, googled endlessly, and even re-installed the server software twice to make sure I'm working with a clean current copy.
Thanks in advance for any advice you can offer....

Thanks for your comments, and particularly for confirming that the Kerberos and AFP logs indicated success.   I did have my sharing set properly as you describe however checking that I had set sharing appropriately it led me to the answer to my problem...
You were right about the location of Test1's home directory and it is on the second disk.   I have always had a level of discomfort setting up the Home URL under 'Home' when setting up a home directory. I thought I had to put the fully qualified directory name, in this case:
      afp://miniserver.tolan.homeip.net/Volumes/MacHD2/Homes
After turning sharing off and on for the Homes directory, just to ensure, I saw that WGM had inserted another, more abbreviated URL for me to select:
      afp://MiniServer.tolan.homeip.net/Homes
When I selected this URL all started working.   I guess I've been outsmarting myself over the years by overthinking what I had to do.
So, while your suggestion was correct, that wasn't my problem, but checking to ensure that I'd done it right did lead me to the solution.   Hence, a helpful answer, rather than a correct one even though you are correct.
This issue of what the URL should look like has always bothered me but now I know. I guess I've just been lucky up until now and in this business good luck doesn't teach you anything...   :-)
Cheers, and thanks for this...

Can not log into server computer with any accounts - "You are unable to login to the user account "abcdefg" at this time. Logging in to the account failed because an error occurred."

I have a Mac mini running the latest version of OS X and Server. Been running fine and flawlessly. However, I had a strange problem with the iCloud preferences panel crashing when I tried to access it, so I rebooted. Now I can not log into the system with any accounts. My master admin account (along with all the others) gives me the error:
You are unable to login to the user account "abcdefg" at this time. Logging in to the account failed because an error occurred."
I am able to see the server from other macs and I can log into it using the same account, but it only shows me a few of the shared folders I have access to but NOT to my main directories.
Rebooting into Command-R and doing a disk utility, I try and repair permission on that drive and get a bunch of errors like:
ACL found but not expected on Users
Repaired "Users"
ACL found but not expected on Users/.localized
Repaired "Users/.localized"
ACL found but not expected on Users/Shared
Repaired "Users/shared"
ACL found but not expected on Users/Shared/.localized
Repaired "Users/Shared/.localized"
Permissions repair complete.
But rebooting is no joy...same problem. Any idea what is going on or how to repair it? Should I do a time machine restore? Complete new OS X install? Any idea what is causing this or how to salvage it?

Got everything to re-install and it worked fine...for a few hours. Then I came in to find ALL of my network users deleted. Just GONE. Then found out the Open Directory was trashed and was unable to open, recover or restore from a backup. Looks like I may have a bad drive here.
I installed a new drive in the system, re-installed and so far (for a couple of hours anyway) the system seems to be working and stable.

I have restored my ipod many times, yet I still can't back it up because the "session has failed" and error 54. Does anybody know how to fix this?

[Windows user] I have an ipod touch 5th generation 64gb and I can't backup my ipod. I have restored it many times, even in recovery mode, but it still comes up with "iTunes can't backup this ipod because the session has failed," yet it was still plugged in. Also error 54 pops up too. Does anybody know how to fix this?

If a PC try:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

I am getting this error message when trying to get to a college webpage Firefox doesn't know how to open this address, because the protocol (html) isn't associated with any program.

I am trying to get to a college webpage for information and get this error message from firefox Firefox doesn't know how to open this address, because the protocol (html) isn't associated with any program.
== This happened ==
Every time Firefox opened
== whe trying to access webpage

Is this coming from a link, or from something you are trying to type in the address bar?
Try replacing the "html" at the start with "http",
so if you have html://somesite.edu,
change it to http://somesite.edu.

How do I fix this error message, The address wasn't understood Firefox doesn't know how to open this address, because one of the following protocols (connectag

We have a new computer and I cannot get my garmin running watch to sync with mozilla. The error message that I keep getting is"The address wasn't understood
Firefox doesn't know how to open this address, because one of the following protocols (connectagent) isn't associated with any program or is not allowed in this context.
You might need to install other software to open this address."
Help please

This is for a special URL that starts with
connectagent://
instead of with
http://
is that right?
Two thoughts:
(1) Could you try changing a setting for your Garmin plugin. Here's what I mean:
Open the Add-ons page using either:
* Ctrl+Shift+a
* orange Firefox button (or Tools menu) > Add-ons
In the left column, click Plugins.
Find your Garmin plugin change "Ask to Activate" to "Always Activate".
Your system information seems to list two different versions of a similarly named plugin. I'm not sure whether that is causing a problem.
(2) Does Garmin's documentation specify any extra steps to set up Firefox, other than installing its add-ons?

HT202213 It fails because of error '5506' do you know how to diagnose this?

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