HT202605 I am asking for your help to unlock an iphone 5

Hello, I live in Ukraine in the city of Lviv. I am writing with hope that you can help me with this matter. I am asking for your help to unlock an phone 5 which I bought from Ebay and did not realize that it was blocked. Now that I paid for it and it is locked, I feel very frustrated and there is nothing much that I can do. It was suppose to be a Christmas gift which was meant to be for my wife. She also feels upset that I haven't checked it when buying. I am kindly asking for your understanding and help to unlock this phone. Info: IMEI ***** serial F2*****TTN     I repeatedly wrote to the company Tellus what was the phone to help me unlock the phone but they are not interested! Told apply to private companies silt to you! Help me please!   
Sincerely,  My contact details *******
<Personal Information Edited by Host>

You've now posted at least three times now and have been given the same answer every time. You've also had your posts editied for personal information every time.
We cannot help you get past the Activation Lock, only the person to whom it is locked can. We cannot help you unlock the phone from a carrier; only the carrier to which it is locked can.

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    Ian.
    Message was edited by: Yellowbox. All formatting (and any cell content) is pasted intact.

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