HT202662 I just purchased another film for my iPad, it's telling me I have insufficient space. How do I delete certain items I have purchased from iTunes, such as films, to allow more storeage...also if I do delete these films will I be able to re claim t

My iPad keeps telling me I need to manage my storage BUT I don't know how to. I have managed to use back up onto the iCloud, but it still tells me I have to manage my storage. How do I do this. Someone mentioned that because I have 3 films already downloaded onto the iPad I have used a lot of storage. They have also said if I delete the films already purchasediTunes remembers these and when I want to watch them at a furture date I will be able to!
As you have probably already gathered I am not a very competant user and I would welcome some advice PLEASE

iCloud doesn't backup the actual films, it backs up your purchase history:
iCloud: iCloud storage and backup overview
You can only re download items if they are still available in the App Store.
Books can be downloaded again (it is audiobooks which are a once-only download).
Your best bet is to transfer all purchases to iTunes on your computer, before deleting items from iPad.

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TS1702 Hi, I'm experiencing a problem with app I've just purchased from iTunes, I have tried every piece of advice from the "iOS: Troubleshooting applications purchased from the App Store" and still nothing is working. I would like to get my refund on thi

Hi, My name is Bheki Yende
I'm experiencing a problem with an app I've just purchased from iTunes, I have tried every piece of advice from the "iOS: Troubleshooting applications purchased from the App Store" and still nothing is working. I would like to get my refund on this pls.
This is an inconvenience, I don't understand why I have to contact the developer for a faulty product in your store.
I've paid iTunes to get this, so iTunes must fix this problem for me or give my money back.
Thanks

This is a user forum, you are not speaking to Apple here.
You will need to contact iTunes support here, regarding this issue. They will usually respond within 24 hours.

Itunes is not recognizing my ipod. there is no sync under file. I need to download the music just purchased from itunes.

itunes is not recognizing my ipod. there is no sync under file. I need to download the music just purchased from itunes.
can anyone help?

Do you see your iPod under Devices on the left side of the iTunes window in the source list when it's connect to your Mac?
BTW... you sync iTunes media from the tabs in the iTunes menu, not from the File menu unless you are transferring iTunes purchases from the iPod to your Mac.
Might need to zoom to see this graphic. I have "Music" selected as an example.

My nano 4th Gen. ipod will not sync album I just purchased from itunes. It says it is syncing but does not. Can anyone help?

My Nano 4th gen. ipod will not sync my new album I just purchased from itunes store. It says it is syncing but does not transfer music. can anyone help? I am using windows 7.
thanks,
B.H.

yes i have a solution to my problem only because of a recent phone call from apple they were great.......... in the right hand side of itunes my i pod was displayed. click on the ipod symbol........at the top of the page you will see summary,,,,,,music,,,,,,movies,,,,,,tvshow,,,,,,photo,,,,,on this ipod.
click on music check mark music done and sync
problem solved
thanks apple

Why won't the whole song play that I just purchased from iTunes?

I just purchased 23 new songs from the iTunes store. There are quite a few of them that will not play the entire song before moving to the next song. For example, the one song reads that it is 3:24 long yet it will only play for the first 1:11. It then switches to the next song in the playlist no matter what I do. What is wrong???

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

HT204074 I am trying to download apps to the iPad that we just purchased from iTunes. I click on all the apps I want downloaded and it keeps telling me I need to authorize this computer . I have done what they told me to do and still wont let me downlo

I am trying to downloadapps onto the iPad we just purchased, and it keeps telling me that I need to authorize my computer. I go ahead and authorize by going into iTunes/store/authorize computer, I verify the information that is given. I go back and try to redownload the apps and I get the same exact message, this computer is not authorized for this device. What am I doing wrong?

I have been trying to work through this problem by myself and have so far downloaded the most current version of iTunes. Frome there when it tells me I have to authorize this computer, I had to not put in the iPad information, I had to authorize with my current iTunes information, and any iPad or iPod, iPhone information. I have several people in the family that have different accounts, so I had to authorize each and every individual account because I didnt know which apps or music was purchased under which user. Hope this helps others.... Good luck!!

I'm having issues with syncing songs I just purchased from iTunes. Please help me?

I just purchased a few new songs from the iTunes store on my macbook pro, but I can't sync them to my iPod touch because whenever I try to, a box comes up that says I need to authorize my computer, which I've done more than once and it doesn't seem to help. This is really starting to aggravate me. Does anybody know what I should do?

CS3 is too old to run on a new Macintosh laptop, sorry. You'll have to purchase CS6 or a Creative Cloud subscription.

Need help moving a movie I just purchased from ITunes to my IPhone

I just redeemed a digital copy of a movie on ITunes that I bought at Best Buy and now I am having trouble transferring it to my Iphone. So basically I already downloaded the movie and it is in my itunes library but now I cannot get it onto my iphone. Someone please help. Thanks!

Try:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

How do I download the audiobook I just purchased from iTunes on my Macbook Pro, to my iPhone 5?

I just purchased an audiobook from iTunes on my Macbook Pro. How do I download to my iPhone 5? Nothing seems to work.

BillEklund wrote:
Nothing seems to work.
thats because its not possible.

HT1848 how do i sync scrabble purchased from itune store on a different computer which is also authorized to my new computer

how do i sync scrabble which I purchased on vista windows from itunes store and now i am having a new computer which is windows 8 . please help me?
thanks

Follow the instructions in the article you asked this question from, or those in this one.
(82283)

I can't play a song I just purchased from iTunes.

when I try to play it says i'm not authorized to play it, when I authorize my computer it still doesn't play the song.... HELP

Hi,
Try deleting the track from your library then go into itunes store and under quicklinks, select purchased and redownload the track.
Jim

I have been trying to download a ringtone that I just purchased from iTunes, but it will not download. It keeps saying "Download error. Tap to retry." And everytime I press "retry," it is saying "UNABLE TO DOWNLOAD RINGTONE" I just did the 7.0.2 update.

Does anyone have any idea how to fix this issue? Yes, I have tried restarting my phone and iTunes and nothing seems to be working...

I venture to say you have a Windows PC.
If so, before beginning the download try temporarily disabling your antivirus, anti-adware, anti-spyware, and any other anti-whatever that is required with the insecure OS your computer is running.

HT203433 an audiobook that i just purchased from itunes won't sync with my iphone - everything else (all new music) downloads except the audiobook. help!

audiobooks are selected to sync with my iphone (so it's not that the audiobook is unchecked) and i've even put it in its own playlist (and all playlists are selected to sync with my iphone).

Setankin wrote:
No one at Apple has any idea about this?
This is a user forum. Apple does not respond to posts here, usually.
I would help you if I could but I am a pc guy and don't know the iphoto app. Sorry.
Any mac users out there that can help Setankin???

Audiobooks just purchased from itunes willnot play in itunes Cannot transfer them to ipod either

Ipod and computer are up to date. Plenty of room on ipod. Music from library plays and transfers ok. Audiobooks do not . Anyone know why?

I have the SAME problem. "Updates successful" message followed by missing songs on the iPod and next update attempting to transfer these songs all over again. Tried everything, including "strange iPod behavior" suggestions to no avail. This has started since the January installation of the new iPod Updater.
Please help.....
Windows XP 20GB iPod

Anyone still up? I just purchased from the itunes store for the first time, and don't know how to get them downloaded to my ipod.

Sigh.....really late and I want to go to sleep, but I just purchased some Itunes online for the first time, and I don't know how to download them to my ipod. I've never done it before, and it shouldn't be rocket science, but I can't find anything that tells me where to go to download my songs. It said something about check purchases, but I can't even find that screen. I connected my ipod to the computer, and now it says CONNECTED...EJECT BEFORE DISCONNECTING. My BF set up the acct when he bought my ipod as a gift, and as I bought these songs for a special weekend I have planned I can't ask him how to do it. HELP! For some reason the password I always use is not recognized for my account... and since I can't get anyone from itunes without a proper log-in I'm at the mercy of all of you more versed in tech and itunes than I. Is anyone still up that can help me out?

It should keep asking for the password, because it's trying to check for purchases... As soon as you login, it will see you have pending downloads and create the downloads section on the left below Purchases under the Store section. Then it will start the music downloads there, as they will be listed one below the other.
You could just try to check your account balance or view your account and that will trigger a password request too. You can just click on that and say that now iTunes keeps asking for the password and ask him to help you with that. Trick would be to interrupt him so that he carries on with another task after, so he doesn't notice the download. Or you carry on with email or browsing which you were "busy" with when iTunes interrupted you for the password (stupid iTunes)

HT202662 I just purchased another film for my iPad, it's telling me I have insufficient space. How do I delete certain items I have purchased from iTunes, such as films, to allow more storeage...also if I do delete these films will I be able to re claim t

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