HT202695 I was understanding that I had 3 years after my initial warranty to schedule 1 on 1 or genius bar appointments. paying $99.00 per year. I was informed that my subsription has expired ? I have been out of town, can I renew my subscription
I was understanding that I had 3 years after my initial warranty to schedule 1 on 1 or genius bar appointments. paying $99.00 per year. I was informed that my subsription has expired ? I have been out of town, can I renew my subscription for another term?
One to One can be purchased with your computer if you buy directly from Apple. The cost for one year is $99 renewable twice. Genius Bar appointments are scheduled at no cost to you. Genius Bar appointments are not as lengthy as the personal training appointments. Genius Bar is usually for diagnosis of a hardware failure or software issue. GB is not usually a tutorial session.
Hope that helps.
Similar Messages
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I got a message that my passcode has expired. I never had this happen before. It asks me to enter it instead of using the keypad. Is this a valid request? or is somebody phishing?
If this is an email it is a scam and you should ignore it.
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I did a trial using one email, then purchased a subscription using a different email. Every time I try to open a downloaded app it tells me that my trial has expired and only offers me the option to purchase it. Any ideas how I can access the subscription I just paid for?
Sign out from Creative Cloud desktop application and Sign in with email ID using which you had purchased subscription .
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then launch CC apps and try to activate.
Still face issue , let me know -
when open photoshop a message came up saying photoshop has given up waiting for assesment of the display driver. enhancements that use the graphics hardware have been disabled... can anyone help?
The best thing to do is to go into Help > System Info, copy and paste the contents into your reply.
One of us or several should be able to sort it out for you.
Gene -
I just bought the creative cloud. For 20 euros per month, and when I downloaded Illustrator it tells me that the trial has expired and gives me the option to buy. Why?
Hi Florencia33,
Please check if you are signed into the Creative cloud with the correct email ID under which you have subscribed.
Please refer to the steps as mentioned in the help document:
Sign out, Sign in | Creative Cloud Desktop app
Regards,
Sheena -
I am trying to add a game to my sons I touch pad. It is a free game. It asks for verification of password and credit card info. Every time, it tells me that my time has expired. Help.
It asked me that too.Don't worry and just put it in. Itunes doesn't charge unless your son buys something. The password happens to me all the time. Credit card was only once. Just make sure your son knows not to buy anything without permission so he doesn't accidently charge you something.
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I can not sync my IPhone to My Imac. I have the latest version of ITunes on my Imac. I have tried reseting my phone (3), changing ports. Nothing works. I was thinking maybe my phone has the earlier version of ITunes but I can't update it.
Did you already have a look at this article?
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
Hi, I have a Power Book G4 Tiger 10.4.11 and my problem concerns iTunes 9.2.1(5). I have changed my Apple ID and password recently. Since that, I am told, only when I try to buy something in iTunes Store, that my "session has expired". Where does this come from? What should I do to solve this problem ? I would greatly appreciate your help. Thank you in advance.
Hi, I am khonthaï. I solved the problem thanks to JHdeVilliers's post on 4 Dec. 2011: I removed all cookies in Safari and it worked immediately !!!
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I did not keep the email with my registration for the free trial so I do not have a serial number as I have no products due to the fact that my trial has expired but I would now like to purchase a product and I cannot skip the serial number request in order to buy the product it's so irritating I'm about to just do a different product altogether... anyone know how to get or bypass the serial number request?
You must first make the purchase, then you will receive the serial number you are asking about. YOu do not acquire the serial number thru the software. You acquire it thru the purchase, possibly via a follow-up confirmation email.
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Hi, my trial version of Lightroom 5 has recently expired and I have now fully bought it. I have uploaded the CD onto my Mac, but when I open the Lightroom application again, it still says the trial has expired. Does anybody know how I can update it so I can finally use it again? I really appreciate any help!! Thank you!
Joanne please remove your current installation of Photoshop Lightroom using the uninstallers located in the Applications/Utilities/Adobe Installers.
You will then want to download Adobe Photoshop Lightroom 5.7.1 from Adobe - Lightroom : For Macintosh. The update contains the entire application. Photoshop Lightroom can not be installed through the Adobe Creative Cloud Desktop application and still be licensed with a serial number. -
HT1363 my ipod was frozen but now it has an x on the screen. What can i do about that?
my ipod was frozen, but now it has an x on the screen. What can i do about it?
See here: iPod Displays a Red "X" Icon
Note that the fatal red X is often a clear indication that your iPod's HD is shot and in need of replacement. You'll need to take or send your iPod in for repair either through Apple or a third party service.
B-rock -
I can no longer use Macmail for my btinternet account. I was advised to delete the imap account and begin again with a pop account for incoming mail. My Macbook will not let me do that and neither BT nor Yahoo have been able to help.
Btinternet being your internet service provider? If I'm correct, have you followed their directions:
http://btbusiness.custhelp.com/app/answers/detail/a_id/7073/c/2048,2053,3883,206 5
Just found a seemingly newer article (and there are several more on the right of those pages):
http://btbusiness.custhelp.com/app/answers/detail/a_id/7071/related/1/session/L2 F2LzEvdGltZS8xMzU0NzI1NTMyL3NpZC9qaThFVi1jbA%3D%3D -
all my applications are in trial mode. I paid for my student plan and still cant install, keeps saying that my trial has expired and then asks me for serial number which i never recieved. i dont know what to do
Hi Alena,
Please refer to the help document below to fix this error:
Creative Cloud applications ask for serial number
Regards,
Sheena -
Trying to login to Adobe Connect and receive the message that your account has expired.
Trying to login to Adobe Connect and receive the message that your account has expired.
Hi,
The tenure of your account must have expired. You can contact Adobe Connect Support to extend your account's life.
Thanks
Sameer Puri -
My Ipad and macbookair have been stolen. How can I find the imei code of both devices considering that were all registered on icloud?
Unless you have configured iCloud on the MacBook Air and made sure that Find My Mac was turned on, you can't track that. And even if you did do that, that is not a foolproof method of tracking, as it relies on the thief connecting to the internet using the guest account on the machine and not getting in to your account and disabling Find My Mac or wiping the hard drive and installing a clean system.
As for the iPad, similar rules apply there. If it is a wifi-only iPad, it cannot be tracked any other way. If it has 3G, your wireless carrier may be able to help you track it.
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