HT202731 HAVE MACBOOK AIR, purchased external DVD. Will not operate. On screen "No support disc available. ??? What am I missing????

Have Macbook Air, I purchased DVD external. Will not function, will not eject disc. On screen " no support disc." What am I missing?

Hi drhdrh,
I apologize, I'm a bit unclear on the exact nature of your configuration. If you are using an external SuperDrive with your MacBook Air, you may find the information and troubleshooting steps outlined in the following article helpful:
Get help with the slot-loading SuperDrive on your Mac computer - Apple Support
Regards,
- Brenden

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I just purchased Acrobat XI for Mac, downloaded/installed on my MacBook Air, but the software will not open/initialize. What is the problem?

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What is your Acrobat XI version? If less than 11.0.09 I would suggest that you update, then try again. Download updates from http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Macintosh
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I've also had times where I put it to sleep by closing the lid, only to come back some time later to hear the fan running and everything unresponsive.
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Is the external USB drive product an Apple USB SuperDrive?
http://www.ifixit.com/Device/Apple_USB_SuperDrive
Not sure if a cleaner disc would help, or if there is a defect in the
drive which may cause a disc to be re/jected. If the drive were an
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You may have to look on the maker's site to see if there are any
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There are some Support articles concerning their USB Superdrive.
•Apple computers: Troubleshooting the slot-loading superdrive
http://support.apple.com/kb/HT2801?viewlocale=en_US
•Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964?viewlocale=en_US
Could be this reset may help the optical drive work correctly.
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Try Resetting your Mac's PRAM and NVRAM
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Welcome to Apple Discussions
Holding down the power button for more than 10 Seconds will force quit your Mac. This might leave it in a state where it will not restart at all.
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Message was edited by: themachead

DVD will not operate

The DVD in my laptop ( (Pavilion 2700) has stopped working. I tried to r3eload the software and I get this message (Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) When I check to insure I have the latest software, I get the message that my software is current. I tried uninstalling and reinstalling the software, but without sucess.

Hi drhdrh,
I apologize, I'm a bit unclear on the exact nature of your configuration. If you are using an external SuperDrive with your MacBook Air, you may find the information and troubleshooting steps outlined in the following article helpful:
Get help with the slot-loading SuperDrive on your Mac computer - Apple Support
Regards,
- Brenden

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External drives will not mount if wi-fi is on

I was really unsure where to post this. If you think it should be in a different thread then let me know.
My problem is this. I have a Macbook that I use at home no problem. I teach at a college where there is a wi-fi connection that my Macbook automatically connects to. Recently, I have discovered that any external drives will not mount until I switch the wi-fi off. Additionally, almost everything I try and do causes the spinning beachball for 10 minutes or more at a time.
I have searched the net and cannot seem to find any reference to this problem anywhere else. Any ideas at all why this might be happening will be much appreciated.

It was not until Mac OS X 10.6.4, not possible to run on a 10.2 machine, that ExFat was supported.
Many older Macs also will not recognize GUID formatted partitions made to boot Intel Macs either.
10.2.3 is the first system to support Apple Partition Map HFS Extended (Jornalled).
There may be NTFS support based on my tip here:
https://discussions.apple.com/docs/DOC-3003

HT202731 HAVE MACBOOK AIR, purchased external DVD. Will not operate. On screen "No support disc available. ??? What am I missing????

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