HT202731 What should I do next when using the apple hardware test and it will not complete. It always gets frozen when 56 seconds of testing has passed?

MY MacBook pro will not boot up correctly. When switched on a grey screen appears and a flashing question mark box.after researching I have been able to try to complete an apple hardware test by holding the D key when switched on. Unfotunately this text will not complete. Every time I try and perform this text it sticks after 56 seconds of testing and does nothing rlse. Resulting in my having to force shut down.
I know do not know what else I can do to try and solve my problem.
Any help would be grately appreciated.
Thanks.

I would install a new HDD, format it and install the OSX.  Then I would connect the old HDD via USB and see if I can access the files that are on it.
If no success and if the data is important, look for recovery software on the Internet.  Most have a trial that will tell you the possibilities for retrieving data but then you will have to pay for the software.
The last option is employing a professional data retrieval service.  That will be expensive with no guarantee of results.
Ciao.

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