HT202778 Why is it that when I plug my iPhone into my computer and press "trust", it disconnects my phone and reconnects it, and still does not connect to iTunes??
When I plug in my iPhone, it connects and begins to charge, then asks me to "trust" the computer. When I select "trust", rather than connecting to iTunes, my phone gets disconnected and then it reconnects again and continues to charge but does not connect to iTunes... I have tried restarting both my computer and my phone, I have tried uninstalling and reinstalling iTunes and I've also tried connecting my phone with different USB cables and connecting them into different USB ports... Still nothing is working.
That's how Apple set it up on the Mac.
There is a free application called iExplorer for Mac that allows you to view and copy files from your iPhone.
Hope this helps.
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how do i get my ipod touch to work as i attach it to my computer nd i can no get it to register on my itunes thanks
Hello there, cjcool77.
The following Knowledge Base article offers up some great steps for troubleshooting the issue you are describing:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My home base computer has been authorized to play music my friend has downloaded from iTunes. I can upload that music to my iPhone and play it on the phone without any issue. When I am at work, I plug my iPhone into my computer and play music through my work computer. But the music is not manually managed, nothing is being stored on that computer, it simply streams through to the headphone jack, allowing me to use iTunes as a control panel for the phone's music library.
I can play my own music just fine (because my work computer is authorized for my account). But I can't play my friend's music, because my work computer isn't authorized for HIS account. Nor should I expect him to waste one of his 5 authorizations on my work computer.
But why does it need to be so? If I'm already authorized to play his songs on my iPhone, then what difference does it make if it's streaming through my work computer or not? Why does Apple care, and why are my music playing rights being unnecessarily infringed? I am currently a very unhappy iTunes customer because of this.
We don't have to buy music from iTunes you know. If I buy the CD, I can upload it without any of these play rights issues. I can give my friend my CDs while he gives me his and all of this goes away. The harder and more user unfriendly playing music from the iTunes Store becomes, the less likely we'll be to buy it. This is a very simple fix. If my home base computer is authorized and I can put music on my iPhone, I should be able to play that music off the phone anywhere at any time, so long as I'm not making a copy. And I am not making copies. Fix this or we shop elsewhere.I spent an hour on the phone w/ apple support this morning. I went through all the trouble shooting and it appears everything is working fine...until you plug the phone in and try to use itunes. Then they put me on hold for 20 min. While they did this i had a guy at work who had an older version of itunes on his cpu plug my phone in. Voila! It popped right up in iTunes. Their product specialist told me to uninstall and reinstall iTunes 8.2. Didn't work. Then they told me to uninstall and reinstall an older version of iTunes. That way I could get music on my phone, but I would not be able to update to the newest version of the iPhone OS. That's great and all, but it really hasn't solved any problems. I'm giving apple the benefit of the doubt due to the fact they just released the newest version of itunes, a new iphone, and a new iphone OS; so there's bound to be bugs and fixes. But that goodwill probably won't last to long. So if they won't fess up to the fact there's a problem w/ the new iTunes soon and fix it I guess they're going to have to give me a new phone.
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When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore? I have all of my stuff backed up on iCloud but I really don't want to go through the hassle of wiping it clean and putting everything back on.
This is a post from a user named edgar999 and it worked PERFECTLY:
"OK - this is how it works:
In order to backup from iCloud you cannot use iTunes!
Therefore disconnect your device from your computer.
Turn on your device and go to Settings and then go to General.
At the bottom of this submenu there is a buttom "Reset"
If you push that buttom you see 6 different Erase settings to chose from!
Chose "Erase All Content and Settings" because this will wipe everything from your device and will let you restore from iCloud! (I tried the top "Reset All Settings" but that did not let me use iClouds afterwards!)
Once you pushed that buttom your device will be wiped clean and after some time you will see the Device Welcome Screen like on a new device!
After choosing your location you will be asked to setup your WiFi-conection. After you joint to your Wifi you will be given the choice to restore the iPad from a backup from the iCloud. Choosing this backup will prompt you with your apple ID and password.
Restoring from a backup can take some time. The process uses your Wi-Fi connection to download settings, content and data. If you had a lot of content on your device, this can take a while. The restore screen should give you estimates at each stage of the restore process, starting with restoring the settings and then booting into the iPad. When the iPad home screen appears, the device will continue the restore process by downloading all of your applications.
If you are restoring from a backup because you have run into problems with your device that can only be solved by restoring it, you can first choose your latest backup. If you still have problems, you can move on to the next latest backup, repeating the process until (hopefully) the problem is cleared."
THANK YOU edgar999!!!! -
When I plug my iphone into my computer to connect to itunes so i can sync my music to it, it doesnt show up. Or at least I cant find it. Why?
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
try this -
I used to be able to sync my iphone with itunes, but now when I plug my iphone into my computer it no longer syncs or even shows the device icon. Could this be because I have an old iphone and it's not compatible with the latest version of itunes?
Refer to this article under section 4: Verify that the Apple Mobile Device USB Driver is installed
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538 -
I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work. It won't show up when plugged into the computer. Only charges when plugged in the wall or a car charger. I've tried everything imaginable but I can't get the phone to register in iTunes at all.. The phone won't even reset.. when i try and reset EVERYTHING on the phone the apple logo with the progress bar starts to come up but the progress never moves.. PLEASE help me.. I'm at my wits end with this phone and I'm ready to just trash it.
Dude you have a jailbroken phone as stated in your first post, no need to do a second post.
As per the forum term of service you can't get help here. Use google.
that's the downfall of jailbreaking your phone. -
When I plugged my iphone into the computer for the first time i lost all my music and ringtones. Is there a way to get them back without buying them again, or will I have to buy them again.
Download the free app My Contacts Backup and use it to back up the contacts on your device now (it will back them up as an attachment to an email that you send to yourself). Then restore your device to your most recent backup to see if it will recover your contacts. If not, if necessary you can open the email and tap the attachment to re-import the contacts you have now back to your device.
If you need to restore to an iCloud backup this has to be done in the initial setup process, which requires you to first erase your device. If you have any more recent data on your device now that is not in the backup that you want to save you'll need to do that first. Then go to Settings>General>Reset and tap Erase All Content and Settings. You will then go through the setup screens on your device, and when given the option, choose Restore from iCloud Backup (see image below). Be sure you are connected to wifi and your charger as this will take some time to finish. -
Hi, when I plug my iphone into my computer, itunes does not open. When I click on itunes to open it, it will open but my phone is not seen there as a device.
How do i get itunes to see my phone?
Thanks CI also had issues with my 4S. I just got the 5S and can't get it to read my phone. It did it once and I was able to download my music, but can't get my ringtones and i have 25 ringtones that I can no longer get to after paying for them!!! Please HELP. It no longer sees my phone. I have uninstalled and reinstalled I Tunes mltiple times.
Thanks,
Shan -
When i plug my iphone4 into the computer and itunes comes up, it says my "other" space is taking up about 1.94gb. what is this other and how do i reduce it to have more space on my phone?
Hi there kburgee! Other can be anything from App Data (information saved from apps like game progress, or passwords) to or old messages that you haven't deleted! The absolute best way to clean up some space is to restore your iPhone.
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I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work. It won't show up when plugged into the computer. Only charges when plugged in the wall or a car charger. I've tried everything imaginable but I can't get the phone to register in iTunes at all.. The phone won't even reset.. when i try and reset EVERYTHING on the phone the apple logo with the progress bar starts to come up but the progress never moves.. PLEASE help me.. I'm at my wits end with this phone and I'm ready to just trash it.
martinfromdevon wrote:
Warning to iPhone users. Do not start the update of the iPhone software using iTunes.
Nonsense, and very misleading advice. I've updated iPhone 3G, 3Gs,and 4 through itunes many times, never had a problem once, not with one single update in nearly 5 years of iPhones. Of course, I've never jailbroken my phones either. Hack your phone and have update problems? I've got news for you, the problems are not a result of iTunes or Apple's updates. -
I just got a new nano and downloaded the most up to date itunes then I plugged it into my computer and it does not turn on at all, no charge image and my computer doesn't even recognize that there is a connection. How do I fix this?
By calling iPod tech support while you are under warranty. You also have 14 days to return it w/no questions asked for a replacement or your $$$ back.
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When I plug my iphone into the computer to restore it I receive a "network connection timed out" message. However, when I plug in other iphones or ipod touches I can connect fine. Any help would be appreciated.
Try a powered external USB hub. It uses a 120V AC wall jack to power USB devices, and the Mac only needs to provide *just enough* to comminucate. Best Buy, Target, Walmart, ... about $20.
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I just updated my iTunes and now all of a sudden my iPhone is not syncing into iTunes. When I plug my iPhone into my computer, a thing pops up on my iPhone saying "Do you trust this computer" and I press "Trust" but it still doesn't do anything.
Sorted it out. If anyone has this problem i reccommend visiting http://forums.ilounge.com/ipod-classic-ipod-5g-video/237546-ipod-classic-80gb-fr eezes-itunes-need-restore-plz-help-2.html#post1403546 there's some pretty good advice on it. have to go into control panel and re-format iPod into NTFS file. good luck.
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I have the latest version of iTunes. When I plug my iPhone into the computer, it never comes up under the "Devices" tab in iTunes. How can I perform a restore/backup if it won't come up under "Devices" ?
See:
iPhone not recognized in iTunes for Mac
iPhone not recognized in iTunes for Windows
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