HT202860 Forgot administrator password and unable to download applications. I have my Apple ID but it won't work.
I forgot my administrator password and I am unable to download applications now. In particular I am trying to download Adobe Reader at the moment but my Apple ID is not enough, it is requesting another password. Anybody can help? Thank you
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see:
Reset a Mac OS X 10.7 Lion Password
OS X Mountain Lion- Reset a login password,
OS X Mavericks- Solve password problems,
OS X Lion- Apple ID can be used to reset your user account password.
Similar Messages
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When I powered off my iPod Touch (2nd Gen) and back on, it created a password, which I never had one set. After trying several times, it has locked me out officially and is saying, "iPod is disabled Connect to iTunes." When I managed to get it into recovery mode, it will start to restore it, then come up with an error message saying, "The iPod "iPod" could not be restored. This device isn't eligible for the requested build."
Any idea on how to get it to restore?
-Thanks!
I did have a password, but got rid of it in November of 2011. I did try it, as well as several other passwords.Start here.
There have been some problems accessing pages on the Apple web site. If the hyperlink doesn't work, try again. -
I've forgotten my administrator password and can't download software. can anyone advise how to reset a new password without having the original?
Forgot Your Account Password
For Snow Leopard and earlier
Mac OS X 10.6- If you forget your administrator password
For Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and
OS X Lion- Apple ID can be used to reset your user account password.
If you are unable to boot from an installer DVD:
(these will only work on Leopard or earlier)
1. Boot to Safe Mode by restarting and after the chime press and hold down
the COMMAND-S keys until a black screen with white type appears.
2. At the prompt, type the following commands pressing return after each
command line:
/sbin/fsck -yf
If you do not receive a "Filesystem OK" message then repeat this command
until you do. If after seven tries you still do not receive a "Filesystem OK"
message, then the system is corrupted and needs to be reinstalled.
mount -uw /
cd /private/var/db/netinfo
mv local.nidb local.old
rm ../.AppleSetupDone
shutdown -r now
The second-to-last command above will cause OS X to think that the operating system is newly installed, and when the new owner starts up the computer it will send him/her to the startup wizard where he/she can start a new user without reinstalling.
This last method does not actually change a password. It simply removes the user accounts and lets you create an initial admin account as if the computer were new out of the box.
Reset Admin Password Using The Terminal
You can reset the password by printing out (or writing down) and carefully following these steps.
First, find the short name of the admin user on the machine. The easiest way of doing this is by looking at what the directory is called in the Users folder.
Now, start in Single-user Mode. It should boot into a command line.
Enter these exact lines. Press RETURN after each.
mount -uw /
ifconfig lo0 up
cd /var/db/netinfo
netinfod -s local
Now you'll need that short name. Enter "passwd", a space, and the short name of the admin. For example, if the admin was rather prosaically called "imadmin", you would enter "passwd imadmin".
The computer will now prompt you to change the password for "lmadmin" (or whatever the short name was). Go ahead and enter a new password.
Now, enter:
sync
reboot
and the machine will reboot. The admin password should now be changed. -
Trying to reset administrator name/password by using the Mac OS X Install disc to reset but it won't allow me to without original administrator name/password. Frustrating. Reason I'm trying to reset is that it seems to be not recognising the administrator name as have changed password in System Preferences - Accounts.
PowerMac, Mac OS X (10.5.8)Here's the instructions if you have the discs.
*Mac OS X: Changing or resetting an account password*
http://support.apple.com/kb/HT1274?viewlocale=en_US
Changing your administrator password
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh655.html
Here's one method to reset the password without the install disc:
1. boot computer and hold the "apple" key and the "s" key.
2. wait for terminal show
3. release keys
4. type without the quotes: "/sbin/mount -uaw"
5. press enter
6. type without the quotes: "rm /var/db/.applesetupdone
7. press enter
8. type without the quotes: "reboot"
9. press enter
This will let you create a new admin account when you reboot your computer.
Also, without the discs, look at Mac OS X Tip - No Password, No Root, No CD? No Problem.
http://www.macobserver.com/tip/2003/06/16.1.shtml
Without the discs, try this (OS 10.5 only). *How to Reset User Password via single user mode*
http://macosx.com/forums/howto-faqs/300019-howto-reset-user-password-via-single- user-mode.html
Here is a way to get around not knowing the admin password on Macs.
To reset your OS X password without an OS X CD you need to enter terminal and create a new admin account:
1. Reboot
2. Hold apple + s down after you hear the chime.
3. When you get text prompt enter in these terminal commands to create a brand new admin account (hitting return after each line):
* mount -uw /
* rm /var/db/.AppleSetupDone
* shutdown -h now
4. After rebooting you should have a brand new admin account. When you login as the new admin you can simply delete the old one and you’re good to go again!
Cheers, Tom -
I forgot administration password and username on my Mac
I forgot my username and password so I can't log in or shutdown my Mac its an emergency
You can use your Apple ID to reset the password if you set your account with the Apple ID, but if you don't have the username you may be in a lot of trouble.
http://support.apple.com/kb/ht4798 -
Forgot icloud password and unable to verify rescue email?
So I forgot my icloud password and I know what my rescue email is however back in august I didn't know that you had to verify it so I didn't and now that I don't know my password I can't take my icloud off my phone I also don't want to delete everything off my phone because it wouldn't make a difference since it's still on my icloud , I just wanted to know how to resend the verification email? Like I can send it then I can send it to reset my password???
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see:
Reset a Mac OS X 10.7 Lion Password
OS X Mountain Lion- Reset a login password,
OS X Mavericks- Solve password problems,
OS X Lion- Apple ID can be used to reset your user account password. -
Forgotten Password and No itunes?
If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
Otherwise you need a computer with iTunes and an internet connection -
I forgot my passcode and my ipod touch was disabled. I'm trying to restore it but itunes says I need to disable "find my iphone" before I can restore. How am I supposed to disable it if I don't know my passcode?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I downloaded Icloud to my PC, I have an apple ID that I use on Itunes, but it will not allow me to log into Icloud on my PC. Any suggestions. Very frustrating.
Welcome to the Apple Support Communities
If you want to register on iCloud, you have to log in an iPhone, iPod touch, iPad or Mac first before using it into the PC > http://www.apple.com/icloud/setup -
Please help me ive been trying to do this all day by googling it and using apple. HELP PLEASE
Hello, is it an admin Login, or possibly a Firmware Protection Password???
Firmware password protection in Mac OS X ...
http://support.apple.com/kb/HT1352
It would block usage of all the startup keys, like C, N, T, D, CMD+s, CMD+Option+p+r, CMD +v, Option, and Shift, as well as booting from anything but the Hard Drive.
Force Removing Password Protection
1) Add or remove DIMMs to change the total amount of RAM in the computer.
2) Then, the PRAM must be reset 3 times. (Command + Option + P + R).
http://www.securemac.com/openfirmwarepasswordprotection.php -
I can listen to music but movies that I have download to my computer I can't watch on the TV Why?
Where did you download the movies from and what happens when you try to play them.
-
Hi so I keep getting pop up messages saying that my start up disk is almost full. SO I go into my Macintosh and try to erase some things however it isnt freeing any space most of the storage has been filled up by the word (other). Not movies or music but (other) not too sure what it is? please help
“Other" includes everything that is not audio, movies, photos, apps and backups. In other words it includes the OS, mail, documents... See http://pondini.org/OSX/LionStorage.html and What is "Other" and What Can I Do About It? and Apple Support Communities https://discussions.apple.com/docs/DOC-5142
Also see Where did my disk space go: http://pondini.org/OSX/DiskSpace.html
For hints on how to free disk/SSD storage see
https://discussions.apple.com/thread/5872318?tstart=0
and
https://discussions.apple.com/thread/5939678?tstart=60 -
HT201240 i forgot my password, and can't update any software until I reset it...
I forgot my password, and can't update any software until I reset it, but I need my old password to change it. The online help page from apple wasn't helpful, so I'm kinda stuck....what should I do?
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password, OS X Mountain Lion- Reset a login password,
and OS X Lion- Apple ID can be used to reset your user account password.
For Snow Leopard and earlier with installer DVD
Mac OS X 10.6- If you forget your administrator password
For Snow Leopard and earlier without installer DVD
How to reset your Mac OS X password without an installer disc | MacYourself -
My 12 yr old changed her password and cannot remember it. I have tried to restore but to no avail it says error 3194 I need help
iPhone Error 3194 - How to Fix iTunes Error 3194? - http://www.iphonestuffs4u.com/iphone-error-3194/
Fix Error 3194 from iTunes during iPhone restore - http://osxdaily.com/2010/12/06/error-3194-fix-for-itunes/
iTunes: Specific update-and-restore error messages and advanced troubleshooting - http://support.apple.com/kb/TS3694#error3194 - Unable to contact the iOS software update server gs.apple.com -
My iPhone3GS running iOS5 has recently been reluctant to upgrade Apps. The App store asks for my password and then marks all the Apps as being updated. Often only one or none actually update. Usually I get a message saying "Unable to download application" and "<app> could not be downloaded at this time - Done or Retry".
It's not an iTunes login / password issue because sometimes one or two of the Apps will download and the others stall with the blank progress bar. The internet connection is working fine in all other respects.
Sometimes, many restarts later the downloads will complete. Is this a known bug? Is Apple working on it? Any fixes?My iPhone3GS running iOS5 has recently been reluctant to upgrade Apps. The App store asks for my password and then marks all the Apps as being updated. Often only one or none actually update. Usually I get a message saying "Unable to download application" and "<app> could not be downloaded at this time - Done or Retry".
It's not an iTunes login / password issue because sometimes one or two of the Apps will download and the others stall with the blank progress bar. The internet connection is working fine in all other respects.
Sometimes, many restarts later the downloads will complete. Is this a known bug? Is Apple working on it? Any fixes?
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