HT202879 i am unable to save documents in keynote or pages. The file "untitled.key.tef" could not be opened keeps coming up.
i am unable to save documents in keynote 09 or pages. The file "untitled.key.tef" could not be opened keeps coming up. Can anyone tell me what is happening?
How did you originally make these documents?
Similar Messages
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Each time I try to save my slideshow I get the pop up "The file untitled.key-tef couldn't be opened". Any ideas on what I'm doing wrong?
> Apple do not give statements here, this is a user to user discussion.
I didn't realise that. Wow that is TERRIBLE: I thought was Apple not Microsoft. Next we'll have Cook jumping up and down yelling "Developers, developers, developers!"
> If you provide details of what is wrong, you might get a reply from experienced users.
The fact that it's been here for more than nine months without a response suggests not. -
When I attempt to open a PDF file I saved from a website using Safari, I get the message "There was an error opening this document. The file is damaged and could not be repaired." When I save the same PDF file using FireFox it opens up immediately. Is there any way to correct this problem with Safari?
Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
Users with Adobe Acrobat 9 Pro (Windows XP) are not able to open PDFs created on the server. They receive the error message:
“There was an error opening this document. The file is damaged and could not be repaired.”
Even if the users save to disk and try to re-open, the error still occurs.
This error did not surface in our QA testing because we were testing with Adobe Acrobat Reader 8. What can the difference be? Is there additional information that I can look for in order to troubleshoot this?
Thank you for looking at my post. Please provide guidance in trying to resolve this issue.
ElsaSo, I'm not sure how much this will help but if you save the pdf AHW_Test_05112009xx.pdf and open it in a text editor, and go all the way down to the bottom where the %%EOF marker is, it looks as if the html page is getting appended to the end of the pdf. I recieved the "This file was damaged..." error in Adobe 7.1.0 when trying to open it but if you remove the html at the end, it opens up just fine.
It appears that whatever's appending the html to the end is causing the issue.
Below is what the file looks like near the end after the EOF:
startxref
400771
%%EOF
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" >
<head><title>
Gartner for IT Executives
</title> -
Im creating PDFs through InDesign and using Acrobat Pro 9 to add fields. I save them to allow ADobe Reader people to use them. Everything works fine on Pro and Reader on my end with a PC as well as someone elses PC. But one person using Mac said some forms work and some dont. Those that dont get the error "There was an error opening this document. The file is damaged and could not be repaired." Ive resaved them and made sure they work and same problem. There is nothing overly coplex about the PDFs either, a date field at the most. They are using Reader 9.1.
I found out the other day that one person who can open them adds info to them saves them and send over to that other person and cannot open any of them after they have been edited, same error. He even tried on a PC and still gets it.
I dont know what to do. I know it has to be on his end and not mine. What else can I suggest to him??It sounds like they are using an earlier version of Acrobat or Reader, though you said Reader 9.1. If you add some features in AA9 that are new, it appears that earlier versions see the new features as damaged files. At least that is my guess. Try using Reduce File Size or PDF Optimize to save to an earlier version and see if that helps. The other option is that you are getting them messed up in e-mail because many client look at PDF files as ascii and do not encrypt them. In that case force the encryption. You can also send them in ZIP form.
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There was an error opening this document. the file is damaged and could not
Dear all, I am simpley reading pdf file & producing to browser with this servlet
( which i got this from same forum)
import javax.servlet.*;
import javax.servlet.http.*;
import java.io.*;
public class Isotest2 extends HttpServlet
public void doGet(HttpServletRequest request, HttpServletResponse response)
throws ServletException, java.io.IOException
//String file = request.getParameter("file");
String file = new String("d:/xyz.pdf");
if (file != null)
File f = new File(file);
if (f.isDirectory())
//Do something that identifies the file as a directory...
} else
//otherwise, open a stram, and begin the download...
InputStream input = new FileInputStream(f);
response.setContentType("application/pdf");
response.setBufferSize(8192);
response.setHeader("Content-Disposition","attachment; filename=\"" + f.getName() + "\"");
OutputStream output = response.getOutputStream();
int count = -1;
byte[] buffer = new byte[8192];
while((count=input.read(buffer))!= -1)
output.write(buffer, 0, count-1);
output.close();
input.close();
but it is unable to open pdf file giving error
"There was an error opening this document. the file is damaged and could not be reapired"
what is the problem? [ PDF file is not damaged !]
pls help me out
thanksProbably because you aren't writing the last byte read every time through the while loop.
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Good Day all
When busy doing internet banking on www.absa.co.za and I try to print a confirmation, I get the following error message: "C:\Documents and Settings\%user profile%\Local Settings\Temporary Internet Files\Content.IE5\%folder name%\%file name%.pdf
Could not open file.
File not found."
I've managed to locate the actual file that it's looking for, but when I try and open the file using either Adobe or Foxit Reader, I get the following error message: "There was an error opening this document. The file is damaged and could not be repaired."
I've un-installed Adobe and installed version 9.1 for this particular user. This happened a while ago and then an un-installation and re-installation of Adobe solved the issue. This time, unfortunately, it didn't. I then un-installed Adobe and tried again, UNSUCCESSFULLY. So I loaded Foxit Reader, also without any success.
If there's anyone out there who could possibly help, please do so... It's extremely urgent.
Please find the errors attached as well.
Regards,
MEI contacted the company and they asked me to try using another browser, which I did... and using FireFox worked
thanks for the help ʇɐb ɹəuəllıʍ
cheers! -
I turned on my mac this morning after using Qt all day yesterday with no problems
I get this message
The document “BOULET PEANUT - OFF LINE 3-QuickTime H.264.mov” could not be opened. An unknown error occurred (-101)
Also QT will not play the audio of the files
I'm on a mac pro, 10.7.4
Everything updated
Any know whats up and can help solve this, it seems to be a software related problem to QT 7 or XExactly the same by my iMac.
"The document ... could not be opened. An error occurred (-101)"
I can play the same video with VLC player but not with QuickTime.
QuickTime and iTune can not play anything at all.
VLC Player however can play all medias without any problem.
All my apps are uptodate.
What could be the problem? -
Trouble opening pdf's - I have received several pdf's from a friend via e-mail (Thunderbird). Some of them open just fine but others give me the message: "There was an error opening this document. The file is damaged and could not be repaired." My friend made sure that the files in question opened without issue on his computer (a PC). Further, I was able to open one of these "damaged" files on my Android phone, but I cannot open them on the Macbook Air. Any help would be greatly appreciated.
Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
When I try to open a pdf file I get an error message stating "There was an error opening the document. The file is damaged and could not be repaired." Other pdf files open fine.
You need to get a new copy of the PDF.
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This error message occasionally occurs with Acrobat 5 on XP 2. However the same files can be opened with Acrobat 6.0.4 on Win98(se2).
"There was an error opening this document. the file is damanged and could not be repaired."
I'd like ot upgrade 5 on my XP system, but have read many posts complaining about the same error with newer versions.
Is there a version that never produces this error on files that aren't actually damaged? And has anyone figured out what produces this error? (The posts I've seen suggest solutions that don't seem to work.)
Thanks.
EllenThanks, Prasanth.
I've read posts about this problem happening on all versions, and wanted to see if it was least likely to happen in one version.
I just need the basic function - the ability to read a pdf file.
Of course, it seems to be a problem only for some, and there's no way of knowing the extent, so I will try an upgrade or two.
Ellen -
Hello, everyone:
I open one pdf document with Adobe Reader 9.3, but it appeared that "There was an error opening this document, the file is damaged and could not be repaired".. and I found that another several pdf document in the same folder that I have not opened for a long time is also "damaged and could not be repaired".
But in the same folder, other documents of different types are ok, does that mean there is something wrong with my hard drive?
Has anyone else run into this issue or have any suggestions?
Thank you very muchIt could be that the directory is damaged. It could be that at one time you had a virus that did damage, it is hard to say. Do you have a good backup?
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I keep getting the following message when trying to open a PDF I know nothing wrong with the file as it opens fine on other devices ?
"There was an error opening this document. The file is damaged and could not be repaired."No its not zipped
Brian Blackstock
[email protected]
Office Australia +61 7 54537982
Office South Africa +27 11 423 2701
Mobile South Africa +27 796924094
Mobile Australia +61 400797124
www.atoll.co.za
www.elematicsa.co.za -
we are receiving an error when opening certain pdfs saying "there was an error opening this document. the file is damaged and could not be repaired"
i've tried a few things to fix this issue with no luck
tried on a brand new windows 7 install without any added software like anti-virus software, etc
tried on my home pc (I forwarded the document from my work pc to my home pc and still receiving the same error)
don't think it's anything related to the computers, thinking it's more an issue with the pdf. i've tried the basics like deleting temp files from IE, going to %temp% and deleting that out, doing an acrobat repair, trying in reader instead of acrobat, updating users from acrobat 10 to 11, and still receiving the same issue. the odd thing is, some people can open this document and some receive the error. the other thing is i've tried alternative pdf programs with no avail, same errors from those as well
i work on the helpdesk with one other person for the company and not sure what else we can try
don't think this is a pc issue - tried on pcs in the company, home pcs, personal pcs and all get this error
got to be an issue with either the pdf, or the way its being sent
i did reach out to OUR e-mail team here (lotus notes admin) and they've ruled out anything as far as an encryption causing the conflict may go, so notes isn't the issue either
would it be possible it's on the persons end that's sending the file?Unfortunately, CR 10.5 is not supported on WIN 2012 Server. See this wiki for more details. In order to work in a supported environment you will have to upgrade to CR 2008 Service pack 7, or SAP Crystal Reports, developer version for Microsoft Visual Studio (2010 / 2012 / 2013).
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
Follow us on Twitter -
Good day
I have the situation where we are exporting PDF files from reporting services in our website.
When dividing the data into sections, the report exports perfectly, but when exporting the entire set and trying to open the file, we get the following error in Adobe Reader:
"There was an error opening this document. The file is damaged and could not be repaired"
We tried to repair the file, no luck. We tried to use different PDF readers, no luck
We then checked the file sizes. When exporting the subsections, each section exports a file of about 2mb.
When exporting the entire set, the file is about 1.3mb.
Adding all the sections together gives me a rough estimate of 40mb.
Exporting to TIFF works beautifully and returns a file of 41.5mb. Word and Excel formats also work well, only issue there is the page numbering and formatting.
The problem we have is the clients are adamant about having it in PDF format.
Any advice please?This was one of the temporary suggestions I gave the client...
Unfortunately they do not like this as the page numbering and formatting in Word does not appear right. We are talking about over 1300 pages. I can't expect them to change the formatting with each export. Additionally, the data is
constantly changing and each client has their own data. The clients export the reports randomly. I therefore can't post the reports back onto the server.
Thanks for the speedy response though
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