HT202919 I need to update my ARD admin from 3.6 to 3.7 but client is at 3.8 and it errors out. How do I work around this?

I need to update my ARD admin from 3.6 to 3.7 but client is at 3.8 and it errors out. How do I work around this?

This is a concern amoung many corporate users. It's going to take somekind of policy change with apple.
Enterprise support:
Call enterprise support (866) 752-7753 to create a case ID number

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How come iMac can see Pmy iPhone with iPhoto but cannot syncronize with iTunes? Maybe need an update version? As a matter of fact iTunes version on iMac is a 10.4 and in iPhone I How come iget a 10.6: the iMac is brand new sunce I used a pc before. Thanks

How come iMac can see my iPhone with iPhoto but cannot syncronize it with iTunes? Maybe need an update version? As a matter of fact iTunes version on iMac is a 10.4 and in iPhone I get a 10.6: the iMac is brand new since I just come from a pc. Thanks

Hi ...
see Pmy iPhone with iPhoto but cannot recognnized with iTunes?
Try this support article > iOS: Device not recognized in iTunes for Mac OS X

I need to update my operating system from 10.5.8 to 10.6, I believe its the one before snow leopard and is just called leopard.

i need to update my operating system from 10.5.8 to 10.6 on my mac mini, I believe its the one before snow leopard and is just called leopard.

You seem to have your OS's confused.   Your profile says 10.6 but you are asking to update from 10.5.8.
10.5.8 is Leopard.   It is also the highest level of Leopard you can achieve.
10.6.(x) is Snow Leopard.   And 10.6.8 is the highest level you can achieve.
If you have 10.6 then all you will need to do is download and apply the combo updater.
If you have 10.5.8, then you will need to review the machine ... Mac OS X v10.6 Snow Leopard -Read the Technical Specifications
Subject the machine will take it, you will then need to buy Snow Leopard from your National on-line Apple store.
Before you start upgrading, back up your files.   If you are unsure how best to do this, the following link is hugely informative.   Most commonly used backup methods: Apple Support Communities
Once you have upgraded to Snow Leopard, your upgrade will take you to 10.6.3 and you then will need to apply the Combo updater. Mac OS X 10.6.8 Update Combo v1.1
and follow with software updates to pick up the most recent security and iTunes updates.
This will give you the best and highest level includine the App Store.
Good luck.

HT201442 i have updated my iphone 4s to the new ios 7.1 ,but it stuck on active mode and it needs my account because i used "find my iphone" before ,but the problem is my account is banned by apple i dont know why ,so what should i do ?

i have updated my iphone 4s to the new ios 7.1 ,but it stuck on active mode and it needs my account because i used "find my iphone" before ,but the problem is my account is banned by apple i dont know why ,so what should i do ?

You need to update iTunes to 11.1 on your PC

Recently I updated to Maverick -- I also updated Numbers, Pages and Keynote. NOW, I cannot open my pages documents. I get a message that I need a newer version of Pages. I have the newest version (5.2). How do I get around this to view my documents?

Recently I updated to Maverick -- I also updated Numbers, Pages and Keynote. NOW, I cannot open my pages documents. I get a message that I need a newer version of Pages. I have the newest version (5.2). How do I get around this to view my documents?

You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed almost 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Peter

Please tell me what media i need or i need to update to transfer videos from iphone to pc xp ... i used to i think but cannot anymore using kodak transfer, photos are ok

please tell me what media i need or i need to update to transfer videos from iphone to pc xp ... i used to i think but cannot anymore using kodak transfer, photos are ok

See the Windows XP section near the bottom of iOS: Import personal photos and videos from iOS devices to your computer
Also, note the following quote from near the top of that section:
Windows XP can't import video files larger than 500 MB using Camera and Scanner Wizard. You can transfer these files from your device by selecting them in My Computer and dragging or copying the files to your computer's hard drive.

I had a repair done on my MacBook Pro and had to have a new hard drive installed. The Apple Auth Repair Shop then updated the OS from 10.6.8 to 10.7.5. Now my iPhoto v 9.2.3 will not open and it sounds like it will not work with this OS. Can you plea

I had a repair done on my MacBook Pro and had to have a new hard drive installed. The Apple Auth Repair Shop then updated the OS from 10.6.8 to 10.7.5. Now my iPhoto v 9.2.3 will not open and it sounds like it will not work with this OS. Can you please advise?

You may need many other updates to retain compatibility with Lion. I suggest you reinstall Snow Leopard. Unfortunately, you will need to erase the drive first. Be sure to backup your data if you haven't done so already.
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
     1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
         with your computer. Insert the disc into the optical drive and restart the computer.
         After the chime press and hold down the "C" key. Release the key when you see
         a small spinning gear appear below the dark gray Apple logo.
     2. After the installer loads select your language and click on the Continue
         button. When the menu bar appears select Disk Utility from the Utilities menu.
         After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
         size.) Click on the Partition tab in the DU main window. Set the number of
         partitions to one (1) from the Partitions drop down menu, click on Options button
         and select GUID, click on OK, then set the format type to MacOS Extended
         (Journaled, if supported), then click on the Apply button.
     3. When the formatting has completed quit DU and return to the installer. Proceed
         with the OS X installation and follow the directions included with the installer.
     4. When the installation has completed your computer will Restart into the Setup
         Assistant. After you finish Setup Assistant will complete the installation after which
         you will be running a fresh install of OS X. You can now begin the update process
         by opening Software Update and installing all recommended updates to bring your
         installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

I'm having a lot of issues with firefox and cannot figure out how to get help. It began when I updated to 13. I get all kinds of ad popups, I cannot play one

I'm having a lot of issues with firefox and cannot figure out how to get help. It began when I updated to 13. I get all kinds of ad popups, I cannot play one game on FaceBook called Farm Town at all, and I keep getting an AVG popup about cookies that I cannot get rid of. These issues are causing me to use Chrome very often even though I like Fox better. I've searched and searched how to get help and cannot find anything. How does one get personal technical help?? These issues do not happen in Chrome at all. Thanks.

Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

TS3694 i am trying to update my iphone 4 from ios 5 to ios 6 but i got error 6 anyone had same problem?

i am trying to update my iphone 4 from ios 5 to ios 6 but i got error 6 anyone had same problem?

Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

HT1212 My device is disabled and I can't open/unlock it to trust the computer so I need to know how do I get around this problem please.

My device is disabled and I can't open/unlock it to trust the computer so I need to know how do I get around this problem please. I don't mind restoring it updating anything that will work

Follow the instructions in the support document that you linked to the forum with. See the section about not syncing. You will probably need to erase it in iCloud to be able to restore it as new. Remove the device from your iCloud account which will disable Find My iPhone.

HT1473 Whenever I try to add music to Itunes, my computer locks up. This never happened until I update itunes to the latest version. How do I get around this?

Whenever I try to add music to Itunes, my computer locks up. This never happened until I update itunes to the latest version. How do I get around this?

Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

I bought a used iPhone on ebay. when I try to activate it, I get a message that the owner needs to sign in to the device with their appleID and password. I have no way of knowing who the owner is. How can I get around this?

I bought a used iPhone on ebay. when I try to activate it, I get a message that the owner needs to sign in to the device with their appleID and password. I have no way of knowing who the owner is. How can I get around this?

Check the eBay listing. Did it state the device was Activation Locked? If not, then make a claim as Meg stated and get a refund. You will not be able to activate the phone and no one can help you contact the owner, unless that is the person that sold the device. If they cannot remove the phone from their account because it is not theirs, then refund is your route. Even Apple cannot assist with locating the previous owner.

I need to install iWork 09 so I can open the many pages document files that will NOT open under the new pages 5. Mavericks will not accept an install from my iWork's 09 CD. How do I get around this?

I need to install iWork 09 so I can open the many pages document files that will NOT open under the new pages 5. Mavericks will not accept an install from my iWork's 09 CD. How do I get around this?

Hi, I'm helping StringSinger2 with this problem.
The previously installed version is Pages 3.0.3 (the same as from iWork 08). This version (Pages 3.0.3/iWork 08) is incompatible with Pages 5.
That is why it would be helpful to install iWork 09, which is the version between the two. It will open the older 08 files, and its saved files are readable by the new Pages5.
SO...
When I try to install iWorks 09 from my retail DVD the error message is "the installer is damaged". (I know the dvd is good, I installed iWorks09 to my laptop today.) Is the "installer" part of the system files? And - If that is damaged is there a patch for that?
Many Thanks!

Hi, we need to create the test environment from our production for oracle AP Imaging. we have soa,ipm,ucm and capture managed servers in our weblogic. can anyone tell me what is the best way to clone the environment, can I just tar the weblogic file syste

Hi, we need to create the test environment from our production for oracle AP Imaging. we have soa,ipm,ucm and capture managed servers in our weblogic..
Can anyone tell me what is the best way to cloning the application from different environment, the test and production are in different physical server.
Can I just tar the weblogic file system and untar it to the new server and make the necessary changes?
Can anyone share their experiences and how to with me?
Thank in advance.
Katherine

Hi Katherine,
yes and no . You need as well weblogic + soa files as the database schemas (soa_infra, mds...).
Please refer to the AMIS Blog: https://technology.amis.nl/2011/08/11/clone-your-oracle-fmw-soa-suite-11g/
HTH
Borys

I have just done the iso update now its saying connect to i tunes buot i dont have I have just done the iso update now its saying connect to i tunes buot i dont have a laptop how can i get around this? laptop how can i get around this?

I have just done the iso update now its saying connect to i tunes buot i dont have a laptop how can i get around this?

You can't get around it. It must be restore using iTunes on a computer. If you don't have access to one, make an appointment at the genius bar of your local Apple Store.

HT202919 I need to update my ARD admin from 3.6 to 3.7 but client is at 3.8 and it errors out. How do I work around this?

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