HT203040 Iphone 5 camera only shows black after 8.1.3 update
Yesterday I updated my Iphone 5 with the new iOS 8.1.3
Unfortuntely now my camera shows only black. Also I am unable to switch from Picture mode to any other.
Front Camera works once every 10 attemps. Camera system is very unstable (Freezing Picture, slow,..)
Tried reset. Not successful.
Need help urgently please. Want to take pics of my babies :-(
Contacted Apple support 4x and asked for a call back. They wrote back that they cant rech me under my number.. Others can..
Hello mrjanek1,
Thanks for the question. I understand you are experiencing issues with you iPhone 5 camera after updating. It looks like you are on the right track, as you have come from the most relevant article for this issue:
Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT203040
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
Force the app to close, then open the Camera app again.
Restart your device, then open the Camera app again.
If your device has a front and rear camera, try both cameras by tapping camera swap icon. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
If your issue persists, please follow the last step to take the device to an Apple Store or Authorized Service Provider for inspection and additional diagnosis.
Thanks,
Matt M.
Similar Messages
-
My New ipad3, when i click onthe camera app, the front camera works but the other camera only shows a black screen ! Is there something wrong with my iPad ?
Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe!
-
Why is camera only taking black
Why is my iPhone suddenly only taking black &white photos?
It could be that you have a filter set on the camera. Open the Camera app, tap the filter icon at the lower right, then tap None in the middle. More details: http://support.apple.com/kb/TI115
-
IPhone 5 only shows 100 photos in Photo Stream...
iPhone 5, iPad mini, MacBook Pro with Mountain Lion.
I just got my iPhone 5 upgrading from iPhone 4, which didn't have Photo Stream activated. My iPad mini is showing 684 photos in my Photo Stream, but my iPhone 5 only shows 100. Any ideas?Welcome to the Apple Community.
Photostream in the cloud only keeps photos from the last 30 days (subject to a 1,000 photo limit). When photostream syncs the photos to your device they will stay there until deleted, which means you may well have more photos in your photostream album on your device than there are in photostream in the cloud.
The consequence of this is that if you turn photostream off and on again on your device, it will only be populated with photos from the last 30 days, which may not be all the photos that were previously in the photostream album on that device. -
Hi, I can't restore my iphone 4. When he's about to finish the restoration, it stops. Don't let me turn on the iphone, and only show me the apple icon, or a "load itunes" icon. Someone can help me please? Thank you!
We are users like you and won't be able to extend your warranty. You will need to physically return the device to the USA for warranty service as you probably already know. Here is an article that deals with error #2001: Resolve iOS update and restore errors
-
How can I update iOS 4.2.1 to the latest iOS if "software update" option is not showing on the page "General"? On my Iphone, it only show "About" and "Usage" . Please help.
See the chart below to determine whether you can upgrade your device and what you can upgrade to.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1.x
iPhone 4 iOS 6.1.x
iPhone 4S iOS 6.1.x
iPhone 5 iOS 6.1.x
iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1.x
iPod Touch 5 iOS 6.1.x
iPad 1 iOS 5.1.1
iPad 2 iOS 6.1.x
iPad 3 iOS 6.1.x
iPad 4 iOS 6.1.x
iPad Mini iOS 6.1.x
=====================================
Select the method most appropriate for your situation. If you are trying to upgrade to iOS 5 or higher, then you will have to connect your device to your computer and open iTunes in order to upgrade.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS to Version 6.0.x from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
Importing Videos To Adobe Premiere Elements 11 Only Shows Black Screen
Why is it Importing WMV Videos To Adobe Premiere Elements 11 Only Shows Black Screen.
Thank You In Advancemrtomr4455
Forget about all the rest until you check out the Announcement at the top of this forum regarding the current 1/2 wmv display related to a recent Windows Update kb file. I missed the wmv part of your initial question by focusing too much on the thread title.
Here is a copy for your convenience
Announcement: Windows Update Causes Half of Display to Be Blacked Out
Hide Details
MicroSoft has issued an Update for Windows, that is causing problems with Displays. The following is from Talbot McInnis, who tracked down this problem, and offers a fix:
"MS bulliten MS13-057. Specifically, on XP kb2834904 and on windows 7 kb2803821 is causing a problem
For us, it occurs when decoding WMV9 files. Not all uses of WMV decoding are affected, but I confirmed that when connecting the WMV decode DLL to a sample grabber for RGB32 video, the frames arrive black on top, so that points directly to decoding internals of the WMV Decode dll.
You can uninstall these windows updates to resolve your problem."
There are several threads on the problem that this Update is causing on the PrE and PrPro Forums, so one can get more details. So far, there is not another fix from either MS, or Adobe.
Also, see this Adobe KB Article: http://helpx.adobe.com/premiere-pro/kb/wmv-files-corrupted-import-or.h tml
by Bill Hunt (Aug 2, 2013)
I think that is your answer. Please let us know if that worked for you.
Thanks.
ATR -
Downloaded a song from iTunes on my iPhone but only shows on my iPad. Setup for same iCloud.
If you are syncing music to the iPhone automatically, you won't be able to play tracks on the iPhone from iTunes, the music will be grayed out.
You can play them in iTunes if you Manually Manage the music on your iPhone though.
You could also Transfer the purchases from your iPhone to a computer. -
why does my iphone 3gs screen goes black after reaching another party and won't come back on to end the call
hi smalley3,
Welcome to the Forums.
The flickering issue maybe due to a bad LCD cable or in some cases, a faulty GPU (the GPU is integrated to the CPU, and the CPU is soldered to the motherboard).
If there's still no image on the screen even after connecting an external display then you likely have a bad GPU.
In this case, I recommend you contact support for service (and also to see if there's a consideration that can be done on the warranty repair).
Support phone list
Regards
-
Words only show up after I press the SpaceBar?
On Pages, the that I type only show up after I press the space bar. How can I fix this? Thanks
Tried changing fonts?
Does this only happen in Pages?
What happens in other applications especially TextEdit, Numbers and Keynote?
Have you tested what happens if you type in another User account?
Peter -
HT4623 iPhone 4S won't start after iOS 6.01 update any ideas
My iPhone 4S won't start after doing the latest update that came out today I believe it was iOS 6.01 or 6.1
Have already tried that to no success. I have hooked it up to the computer and itunes came up saying phone was in recovery mode and needs to be restored.. So im i the middle of trying that. Thanks for the suggestion..!!
-
i am not able to sync some videos and apps onto my iphone 3gs. it shows a sync error: 0xe8008001.i updated it but still i am getting the same sync error problem..please help.
amanAre you using Windows...?
-
My iPhone 5 wont turn on after i tried to update from 6.1.3 to 6.1.4.
my iPhone 5 wont turn on after i tried to update from 6.1.3 to 6.1.4. My Phone refuses to turn on. i bought my iPhone from someone else and i don't know if the warranty is voided, how can i find out if is voided ?
First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
i purchased iphone 5c from ebay india . after 35 days i updated software n from that day phone battry is not workin well , getting dry in 4 hrs . i m reaaly ****** with phone performace , please help or suggest
Ebay is not an official reseller. Return it if you can for a refund.
Basic troubleshooting from the Users Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved. -
iphone 4 has no service after replacing screen and updating, phone company says sim is fine. any ideas? thanks
We had this happen with a ipad mini, took it back to person who worked on it, after a week with trying to get it working again, he replaced it. I will agree with the other replies take it back to repair place there must be something inside the phone that if you don't do repair excalty right it messes up all phone functions. Also I would give the repair person a time frame to either get it working or replace it.
Maybe you are looking for
-
Hi, I'm not sure if this question has been asked before, and apologies if it has, but I've been tearing my hair out, trawling google for an answer, so any advice you can offer would be GREATLY appreciated! As I have mentioned, my mother has the lates
-
Not able to assign and process PR in Tcode-me57
Dear Friends, I have created a PR manually.When i tried to create PO with T Code-ME57 after giving the selection criteria,system is throwing a message "No suitable PR's found".But i checked in the system for my PR by displaying it,it is available.the
-
I plan to stand up a production Oracle Database 12c on Oracle Ent. Linux 6.5 64-bit. Can anyone tell me if there's a 12c pre-install RPM like there was for 11gR2 to install the plethora of dependancies required to get the software up / running?Da Als
-
I just discovered (here) the solution to my iphone 4S 'extreme zoom' problem. I want to avoid the problem anyway but I can't turn Zoom off in Settings - General - Accessibility. Anyone know why or 'how to'?
-
Hi. I forgot my password and i've tried to reset it.. It didnt work because they said i had to go in my ipad and turn off my ''find my ipad'' Please help I need for school.