HT203128 My ipad requests for apple id and signature of a different person, not mine, when updating in the apps store
Change id in the apps store to update apps
Apps are forever tied to the AppleID used to download them.
Either use the ID & passcode used to download the app when
updating the app, or delete the app and redownload using your
AppleID. If the app in question is not free, you will have to pay
for it again under your AppleID.
Similar Messages
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i brought an ipad for my daughter 2 years ago i have had to restore this due to her entering the wrong passcode few times as she is only 8 i have done all that was asked now its asking me for the apple id and passcode i have entered all the ids and passwords i can think off the hint of id has gave me no clue at all i have been trying to do this all night its her birthday tomorrow and i need it unlocked i have recipt is there anny way at all thank you
Perhaps you have been given the incorrect user id deliberately.
If this is the case and the phone won't work, then you are stuffed and there is nothing you can do. You will never be able to use the phone again, so cut your losses and return it for a full refund and buy a new phone from a legitimate source next time. -
i just bought a macbook pro and the mountain lion free update applied correctly but the internet went down and now the download won't appear/ continue, and when i open the app store it requests me to pay for the update? what can i do?
Welcome to Apple Communities
http://www.apple.com/support/mac/app-store/contact -
Is there a way to remove installed updates from the App Store update window? I keep getting an alert that I have an update for Apple Remote Desktop. It says its installed, but the alert and the app keep showing up. Annoying!!
Spotlight: How to re-index folders or volumes
http://support.apple.com/kb/ht2409
Mac App Store: Cannot update App Store purchases or updates do not seem available
http://support.apple.com/kb/TS4236
If re-indexing the spotlight doesn't fix it,we can try a few other tricks. -
I bought an iPad and an iTunes card, I want to buy an application from the Apps store but it only gives me the option of credit card. How can I buy Pages with my iTunes card to my iPad? thank you
Have you redeemed your iTunes card to an account associated with an Apple ID?
Once you have your iPad associated with an Apple ID AND you have an account with a credit card associated with the same Apple ID AND you have some 'store credit' (from redeeming your iTunes card) then purchases use the store credit before they charge the credit card, so you should be ok!
Personally, I use 'store credit' as a way to monitor whether or not there have been any 'unauthorised' purchases because as soon as the store credit is zero, the security code from the credit card is needed for further purchases! It does mean that I have sometimes to top up store credit before making a purchase, but 'better safe than sorry'! -
I use iphone5, I see an app update on the app store. but when App store and click on the update tab, it doesn't show me which application to update.. just gives me a blank page.!!!! I wouldn't able to know what app has to be updated, untill and unless i get check for each every app on the app store installed on my iphone... what is the solution for this.!!!! can any1 one help me out.!!!!
Cc2528 wrote:
The iTunes Store on my iPad is set up with all my music already. And at the very bottom it shows my apple Id username. The only place it shows the previous owners id is in the App Store...
You can probably change the ID in the "iTunes and App stores" settings on the iPad....click on the wrong account ID , select sign out, then log in with your own ID, I have not done this but I think it works.....
but I would be more inclined to to the factory reset and start afresh. -
I have 3 Iphone 4's. One of them updates from the App Store with no issues. My other two which are under the same AppleID will not let me do updates. when I try it asks for my Credit card info then after i enter it it says "security code invalid". Has anyone else had this issue and how have you fixed it?
thank youLeigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software. -
I have I movie 10.0.03 on My Mac On Friday there was an update on the App store which crashed Mid Download, Now when I try and retry the download I get the Following error message,This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled< has anyone else had this problem?? Very Frustrating Thanks.
Well then you have the latest version of iMovie.
Not sure how to explain the rest of your question.
Matt -
If I have redeemed my my gift and the balance is updated in the App Store and I still can not down load apps...what could the issue be? I keep getting this error message "Your Purchase Could Not Be Completed". Then it refers me to apple support.
If you haven't already contacted iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Under settings my phone has my apple id logged in, when I go to update on the app store it asks for a friends apple id, how do i fix this?
The app must have been purchased using your friends account. This means that the app belongs to your friend.
You need to buy your own copy. -
How to delete my old apple ID? If i want to buy musics or free games in the apps store ,the old ID still show up to sign me but is not working anymore.please help!
Go to settings, iTunes & App Store, tap on your ID, sign out, then sign in with your new information. You cannot delete an old ID, you just stop using it.
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I bought a Mac Book Pro retina display, Serial Number C02J*****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. there is an error in the App Store. Try again later (100). Your Apple ID has been disabled, contact iTune support". However,the problem still persists even after my password has been successfully reset. What is is the error in the app store? I really need help to resolve this issue.
Moreover,I also need help how to update to the mountain lion free of charge as my Mac pro is four(4) days old.
Sincerely
Asrat Kahsay
N.B. I'M not exactly sure the operating system is "Mac OS X v10.7.x". However, I do know for sure it's Mac OS X v10.7.4
<Edited by Host>The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The OS X Mt Lion up-to-date program;
http://www.apple.com/osx/uptodate/ -
My iPad mini shows 10 updates in the App Store-on the updates icon, but when I click it-the screen is blank. Help!!
It's a long running glitch, as the hundreds of threads on this topic demonstrate.
You can wait it out and wait for Apple to fix the servers or you can go into your purchased tab and manually download each update (you'll find the app icons with little update banners on them.
Alternatively, if you sync with a computer, you can use the iTunes on your computer to download the updates then sync them onto your device. -
TS1702 on my iPad, i can't open updates from the app. store
I am trying to do updates on the app store on my ipad and it will not open. Any advice?
Stil the same issue as of today. Updates is just a blank page. No messages, such as 'no updates', or anything like this. The updates page simply refuses to load at all. I think maybe Apple may require us to update to the latest iOS version. I'm on 6.1 on my iPad mini. However updates have always been extremely unpredictable for me and every time I have tried these my iPad gets stuck on the software update page and I have to download a tool to get it out of this. It can take a long time, so I would rather not do it. Besides which, there is nothing in the newst iOS version that I find compelling enough to want to do this. Can someone confirm/refute if iOS 6.1 has now somehow been excluded from recieving updates in the normal way?
I don't see why I should change it anyway. It works/worked fine up until now. -
When I launch the apps store on my iPad air I can see the store in the background but in the foreground is the google maps download page. I have downloaded google maps but the information page seems to be over riding the apps store. Any clues on rectifying this please?
Hi Sallythyme,
Thanks for using Apple Support Communities. Forcing the App Store to close and restarting/resetting your iPhone may help remedy this:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari
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