HT203128 my itunes wont connect to internet

my iTunes wont connect to internet and devices wont sync
ipod ios 6.1.6

Look at your security software settings. Make sure iTunes.exe and iTunesHelper.exe are allowed to connect to the internet.

Similar Messages

  • My iTunes wont connect to internet althought my internet is on

    My iTunes wont connect to internet althought my internet is on

    Are you allowing iTunes to communicate through the firewall ?
    Enable it if not. If you did a software update or a windows update, the firewall might have disable some of your allows...

  • Itunes wont connect to internet on my computer.

    every time i try to connect to internet on itunes store or such it says that i need to make sure my internet settings are correct and your network connection is active, i have tried what apple say to do but it dosent work
    what can i do?

    Look at your security software settings. Make sure iTunes.exe and iTunesHelper.exe are allowed to connect to the internet.

  • ITunes wont connect to internet or store.

    whenever i try and go on the itunes store, it says "iTunes could not connect to itunes store. make sure your network connection is active and try again." but obviously the connection is fine, i am online right now. and when i open the "internet explorer" it says "Internet Explorer cannot display the webpage
    What you can try:
    Diagnose Connection Problems
    More information..."
    i am online right now using Moxilla Firefox. please help

    Problems connecting to the iTunes Store often stem from issues with the Windows firewall or a firewall in a router, a privacy filter (such as McAfee Internet Privacy Service or Norton Internet Security), an antivirus/antispyware utility, or a download accelerator. Start here:
    iTunes for Windows: iTunes Store Connection Troubleshooting
    iTunes for Windows: Connection Issues when using Internet Filters, Accelerators, or Firewalls
    Tunes for Windows could not establish a secure connection to the iTunes Store
    iTunes for Windows: Possible iTunes Store Errors
    for some basic tips to start isolating the cause of the problem. What you may need to do is temporarily disable any such service and see if that fixes the problem. If so, then if it's a firewall/Internet filter that's causing the problem and you'll need to set the offending service to allow iTunes to connect to the iTunes Store.
    Hope this helps.

  • HT201413 Itunes wont connect to internet

    How do i re enable Bonjour Service

    Look at your security software settings. Make sure iTunes.exe and iTunesHelper.exe are allowed to connect to the internet.

  • ITunes wont connect to internet

    Hello Apple Users! I am new here hopefully this will resolve all my issues! I've been trying to connect to the iTunes Store but i keep getting the same error message "iTunes could not connect to the iTunes store. The network connection timed out."
    Heres the things i've tried but they have failed uninstalling and reinstalling iTunes and all apple products
    Checking the firewall allowing iTunes to get through and disabling my norton
    Restarting my computer
    Calling Apple which they wanted me to purchase a 30 dollar thing for them to resolve my issue which makes no sense they want me to pay them money to help me purchase things on iTunes
    and also i ran a Diagnostics which i have attached
    Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
    Gateway GT5464
    iTunes 10.3.1.55
    QuickTime 7.6.9
    FairPlay 1.11.17
    Apple Application Support 1.5.2
    iPod Updater Library 10.0d2
    VoiceOver Kit 1.4 (222093/222742)
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.3.0
    Apple Mobile Device 3.4.1.2
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 2.0.5.0
    Gracenote SDK 1.8.2.457
    Gracenote MusicID 1.8.2.89
    Gracenote Submit 1.8.2.123
    Gracenote DSP 1.8.2.34
    iTunes Serial Number 0027B34808EF4E18
    Current user is not an administrator.
    The current local date and time is 2011-07-06 13:30:21.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is not supported. (16005)
    Video Display Information
    Intel Corporation, Intel(R) 82945G Express Chipset Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: ca4bd9da73251b9e30978a5254d9ad49
    iPodService 10.3.1.55 is currently running.
    iTunesHelper 10.3.1.55 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {0FC57DAF-37FF-4F61-82E3-997DB5EA0898}
    Description:          NETGEAR WNA1100 Wireless-N 150 USB Adapter
    IP Address:          192.168.1.69
    Subnet Mask:          255.255.255.0
    Default Gateway:          192.168.1.1
    DHCP Enabled:          Yes
    DHCP Server:          192.168.1.1
    Lease Obtained:          Wed Jul 06 10:29:08 2011
    Lease Expires:          Thu Jul 07 10:29:08 2011
    DNS Servers:          192.168.1.1
    Adapter Name:          {646A3344-F31F-4EE7-993F-DE95A709D38D}
    Description:          Intel(R) PRO/100 VE Network Connection
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Wed Dec 31 16:00:00 1969
    Lease Expires:          Wed Dec 31 16:00:00 1969
    DNS Servers:
    Active Connection:          LAN Connection
    Connected:          Yes
    Online:                    Yes
    Using Modem:          No
    Using LAN:          Yes
    Using Proxy:          No
    SSL 3.0 Support:          Enabled
    TLS 1.0 Support:          Disabled
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Basic connection to the store failed.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    The network connection timed out.
    Last successful iTunes Store access was 2011-06-05 22:34:03.

    I guess no one knows how to fix this or can help me with this problem    

  • Itunes cant connect to internet

    need help. im using window 7 64 bit. my itunes wont connect to internet.
    it show message "itunes could not connect to itunes store.An unkonwn error occurred (0x80090318)

    1. Make sure Time Zone is correct.
    2. Make sure that your iOS software is up to date by tapping Settings > General > Software
    3. Check and verify that you're in range of a Wi-Fi router or base station.
    4. Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    5. Try resetting (turning off and then on again) your Wi-Fi router.

  • Itunes wont connect to itunes store. internet is cool so can anyone help me

    itunes wont connect to itunes store and it wont donwload IOS5 to my iphone 4

    Just place it in recovery mode again and continue.  After some time the iPod will go out of recovery mode.  It can also take a longtime to download the firmware needed for the restore.

  • Itunes wont connnect to internet

    Hi, i have had my MacBook almost a fortnight now, for the last week iTunes wont connect to the internet, and now neither will updater. I have tried a dignostic run but it doesn't find anything wrong. I am connected to the internet right now.
    Any help will be greatly received,
    thanks
    Hannah

    This is usually due to a problem with your internet settings, see this article:
    http://docs.info.apple.com/article.html?artnum=304468

  • ITunes cannot connect to Internet and iPad backup takes Forever

    Hi, I have a workstation, high end Windows 7, PC, everything works perfect except the iTunes.. here's my story:
    iTunes cannot connect to internet, nor can iTunes Store. I tried "Run Diagnostics" from Help menu, it showed "internet connection verified" green light BUT "Secure link to iTunes Store Failed" Red Light.
    Then I thought, lets check other Apple App, Safari.. which couldn't load google for a long time and didn't even show any error, anyway, so I quit and uninstalled it.
    I connected iPad for backup, it started all fine. At "Step 2 of 7" backing up, the loading/copying bar came half way up and stayed there for more than 20 hours. So, I quit that too. (Maybe, this is a different problem or connected, im not sure.)
    I also checked the setting in Norton Firewall and made sure iTunes was allowed full access. Internet is working perfect in all the other applications, even "Apple Software Update" is working fine, checking for updates and everything. I have latest version of iTunes by the way.
    THEN, I uninstalled everything Apple, left no trace of Apple in Program Files, and reinstalled iTunes. STILL SAME PROBLEM!!! Can anybody help? What could've happened, 'coz it used to work just fine before.
    Thanks Guys!

    start itunes.
    update podcasts - no response.
    click on store - no response.
    use diagnostics for connectivity - no response.
    sometimes, when i stop itunes from trying to connect, i will get an error code 11222

  • HT201210 how can i enable my device after it has been disabled and itunes wont connect to it?

    itunes wont connect to my device because it has a passode set. but i can not disable the passcode because my device is disabled. what can i do about it?

    Put iPhone into Recovery Mode. Open iTunes on computer, connect iPhone to computer with USB cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode. Click the Restore button of iTunes.

  • ITunes wont connect to the Store

    Hi My iTunes wont connect to the store which is more then a bit annoying. Every time I try i get "An Unknown Error occurred (-3221)" If anyone can help it will be very much thanked.

    See if this helps: iTunes for Windows: -3221 error displays when accessing iTunes Music Store

  • Hi, My iphone has locked me out and says iphone is disabled connect to itunes. but my itunes wont connect with my iphone. i've tried everything i can think of and my phone is still locked and i cant sync it with itunes. what else can i do??

    Hi,
    My iphone has locked me out and says iphone is disabled connect to itunes. but my itunes wont connect with my iphone. i've tried everything i can think of and my phone is still locked and i cant sync it with itunes. what else can i do??

    While connected to iTunes, try...
    http://support.apple.com/kb/HT1808

  • I get itunes "error 0x800000A" (itunes wont connect Iphone 4)

    I get itunes "error 0x800000A" (itunes wont connect Iphone 4)

    In the course of your troubleshooting to date, have you worked through the following document?
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting to a Windows PC

  • TS3694 my itunes wont connect with the apple server

    my itunes wont connect to apple servers, since i got new windows 7 pc, i keep getting an error message half way through A SYNC OR EVEN WITH NONE OF MY DEVICES ATTACHED, it wont connect, error says to check my connection and try again, but my conection is fine!!???
    ive tryed uninstalling it and reinstalling itunes, but same problem, at my wits end, plz help!!!!

    Could you post your diagnostics for us please?
    In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than Network connectivity tests, as per the following screenshot:
    ... and click "Next".
    When you get through to the final screen:
    ... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

Maybe you are looking for

  • IPod 3rd generation stuck on grey screen.

    Hi, the other day I was listening to music when my iPod 3rd Generation flew out of my pocket (sweatpants) and dropped to the floor. It was fine after that but when i left it alone for about half an hour the blacklight turned off and my screen is now

  • Adobe Shockwave Player - Version: alle

    Adobe Shockwave Player - Version: alle stürzt bei mir regelmäßig ab! wie kann man den stabilsieren? Browser Google Chrom

  • How do i import 480x360 ipad video into fce?

    I'm trying to import video from my ipad into fce. Is there a way to set up my sequence with 480x360 parameters? I'd rather not have to render it when bringing it in. Thanks, Bob

  • IMac G4 plays through one speaker on stereo system through headphone jack

    Ok so for some reason the headphone jack won't allow me to play music on my stereo in surround sound. It just plays music through one speaker. i have adjusted the balance on my amp but now i can only play through 2 out of 5 speakers? help please! hea

  • Wifi works, internet doesn't

    Wifi works perfectly, I lived at home and I would try and get on the internet with FULL bars but nothing like itunes, firefox, safari would work for me. I just moved and our Wifi works perfectly fine and still the same issue...