HT203163 I received an iPad Air for Christmas and tried to sync this device with iTunes on my MacBook Pro (OSX system 10.6.8). A message popped up that I needed to download the latest version on iTunes in order to be able to sync the two devices.
I downloaded the latest version of iTunes on my MacBook Pro and now when I open iTunes I can not access the iTunes store; however, I can access the Apps store. I have tried reinstalling iTunes. I have tried changing the pop up/cookie settings in Firefox and Safari. I have logged out and also shut down my MacBook. I have tried changing the Firewall settings on my MacBook. I have googled possible ways to get the iTunes store to work and nothing has helped so far. Please help.
It will never automatically update. You always will ahev to tell it to update. it will never update unless you tell it to.
The pics and music sync is one way - computer to ipod. The only exception is itunes purchases. The ipod is not a backup device.
Cop everything from your backup copy of your old computer to your new one.
Similar Messages
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I cant get my ipad minis' keyboard to work how do you connect it?
is it something i need to charge or is it bluetooth powered?
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I have a brand new Ipod classic (Christmas 2012-13), a newish laptop (2012) and have just downloaded the latest version of iTunes. However, despite iTunes working fine on the laptop, the ipod being recognised by the laptop/iTunes, telling me it is synchronising, it actually won't synch. I have reset the ipod, tried different USB ports, restarted the laptop, and uninstalled / reinstalled iTunes, but still not working. Can anybody help ?
Well, I don't know if that's a software or hardware problem. You should take it to Apple Genius Bar or send it to service center. And one more thing, Its not synch...... Its Sync... Just saying... It would help if you send pictures of the problem. Such as the screen of iTunes saying it's syncing. It will help everyone and me...
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I just downloaded the latest version of iTunes and now my computer does not recognize my ipod nano. How do I fix this?
Hi jstutsman,
If you are having issues with your iPod nano not being recognized in iTunes after a recent update, you may find the steps and links listed in the following article helpful:
iPod not appearing in iTunes - Apple Support
Regards,
- Brenden -
Just downloaded the latest version of iTunes, but can't find "Power Search" anymore to locate specific songs or artists quickly? "Browse" takes waaay too long. Any suggestions?
http://www.apple.com/feedback/kaywerty wrote:
A rather long winded way of asking if anybody knows if it's possible to have multi-windows open
It's not possible.
Suggestions here -> Apple Product feedback -
Since I downloaded the latest version of iTunes, my remote app on iPad and iPhone does not recognise ,or connect to, my iTunes library... Any ideas ?
Hi Pittgo76,
If you appear to missing your iTunes library after a recent update, you may find the following article helpful:
Apple Support: No content shows up in iTunes after updating
http://support.apple.com/kb/ts1967
Regards,
- Brenden -
Also, the "burn playlist to disc" command has disappeared from the File options. I downloaded the latest version of iTunes but that only restored tracks I'd bought from the iTunes store. I also tried setting up another logon.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be copied & renamed as iTunes Library.itl to restore the library to an earlier state. Look for a recent .tmp file that is similar in size to the .itl files in the Previous iTunes Libraries folder. If it has happened repeatedly you may want the earliest such file generated since the last iTunes upgrade.
If applicable, see iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.
tt2 -
I can not dowload the new updated software for my Ipod touch 4G. When i do I get an error message that says Network connection has timed out. I have done the trouble shooting steps. Downloaded the latest version of Itunes, and checked network connection
Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.
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Unable to download the latest version of itunes (11.1) for windows 7
I have tried to sync some recently downloaded songs to my phone. However when I plug in my phone it pops up that it is unable to recognise the phone because I don't have the latest version of iTunes (11.1), I think this is linked to the fact that I have recently completed the software update for the Iphone and got the iOS7 software update. When I go to download the new version of iTunes It gets to a certain point and stops, telling me that the feature I am trying to use in on a networ resource that in unavailable. It then asks me to enter an alternative path to a folder containing the installation package 'iTunes64.msi'. I have searched through my folders on my laptop and cannot find anything that works. Once I cancel the pop up it says that the old version of iTunes cannot be removed.I have also restarted my laptop but it didnt change the problem, if anyone has any clues as to what this could be I would be very grateful for the help!
ThanksHello Slm7531,
Thank you for using Apple Support Communities.
It sounds like this iTunes msi file is causing some issues with installing the new version of iTunes.
Check out this Featured Discussion on the subject:
https://discussions.apple.com/thread/3801754
Cheers,
Sterling -
When I try to download the latest version of iTunes from apple.com, I get the message "Content was blocked because it was not signed by a valid security certificate."When I open iTunes and try to download the latest version there, I get the message "iTunes has an invalid signature. The download has been removed." I have also gotten an Internet Script Error stating that an error has occured in Line 0, Char O and that "Access is denied to images.apple.com/global/scripts/lib/iepngfix.htc." This problem has never occurred with earlier versions of ITunes. Anyone know how to fix this problem?
Are you downloading iTunes form an Apple website or somewhere else? If the answer is somewhere else, try downloading it from Apple. Click on iTunes in the black menu bar above and go from there.
Let us know what happens. -
I tried to download the latest version of iTunes but failed half way through. It suggested that i reinstall we I tried. However, i now get this message which states "Application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix the problem"
I have tried this but with no success. I have therefore found that I cannot access my iTunes library at all now.
What should I do.Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99792) -
I just downloaded the latest version of iTunes for Windows and now iTunes crashes everytime I launch it. I have tried re-downloading and selecting Repair with no luck. Any suggestions?
thanksFor general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2 -
I have an old IPID touch and just bought a anew Nano. If I downoload the latest version of Itunes for my Nano, will I lose all of my osns stored in my old version of Itunes and can I still use my Touch (with my current songs on it) with the new version of Itunes? In the past when I downloaded a new version, I lost my songs on my Touch. Thank you for any help any one might offer.
i am no shure but go on Itunes store in shortcuts and try to find 'purchasse'
good luck -
I have had to restore my pc to a place back in time when it worked correctly. This meant that iTunes was deleted. I have now downloaded the latest version of iTunes but I cant sync my iPad with it. I get the message that this iPad is synced with another iTunes Library and cant sync to this one. Thankfully all my music library is on iPad. I would be grateful for some help on this issue
Its solved I just restored it to that point
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When I try to download the latest version of itunes on my computer, which is tethered to my iphone, I get a message saying the music on my phone needs to be moved from "purchased" to a Library. I search and can't find instructions on how to do this. Please help!
Transfer Purchases = iTunes > File > Transfer Purchases
http://support.apple.com/kb/HT1848
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