HT203163 using windows 7 professional cant download itunes 10.7 - get error: the installer has insufficient privileges to access this directory

I am using windows 7 professional operating system.  I am unable to update to itunes 10.7.  I received this error message:  The installer has insufficient priveleges to access this directory

Okay.
The message can also be consistent with disk/file damage.
The first thing I'd try with that is running a disk check (chkdsk) over your C drive. 
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Similar Messages

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    Hello PamelaFox14,
    Thank you for using Apple Support Communities.
    It sounds like you need to log in as the administrator to update the iTunes application properly.
    Take a look at this article named:
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    http://support.apple.com/kb/HT1926
    This section in particular:
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    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

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    Hello PamelaFox14,
    Thank you for using Apple Support Communities.
    It sounds like you need to log in as the administrator to update the iTunes application properly.
    Take a look at this article named:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    This section in particular:
    1. Make sure you have administrator account access
    To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
    Windows 7: How do I log on as an administrator?
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    Try HiReception's suggestion from the following post:
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    Try HiReception's suggestion from the following post:
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    Hello PamelaFox14,
    Thank you for using Apple Support Communities.
    It sounds like you need to log in as the administrator to update the iTunes application properly.
    Take a look at this article named:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    This section in particular:
    1. Make sure you have administrator account access
    To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
    Windows 7: How do I log on as an administrator?
    Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visitsupport.microsoft.com for more information.
    All the best,
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  • My laptop will not let me install the latest version of iTunes, it says 'the installer has insufficient piviledges to access this directory' and tells me to log on as the administrator, even though I am logged on as the administrator. Please help!!

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    Hi Caits1988,
    If you are having issues updating iTunes on your Windows machine, you may find the following articles helpful:
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    http://support.apple.com/kb/ts1277
    Apple Support: Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
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  • HT1926 trying to download itunes 10.6 on w7 64-bit, getting error msg: this installer has insufficient privileges to access this directory: C:\program data\microsoft\windows\start menu\programs ITunes.  Log on as administrator.  (I already am!)

    Can't install latest itunes. error msg: "This installer has insufficient priviliges to access this directory:  C:\ProgramData\Microsoft\Windows\StartMenu\Programs\ITunes. Log on as administrator or contact your system administrator."  I am logged on as administrator and have been since i've owned this laptop.  Any suggestions?

    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

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