HT203167 Bad download of movie

I downloaded a movie from iTunes to my iPad. It seems to say it's downloaded but it must be a bad download as it doesn't give me an option to "play" the movie. I even waited the 30 days hoping it would disappear and I could recover my memory but no luck. I just want to get rid of the thing. What do I do?

I guess it wasn't clear that you need to play the movie from the videos app. I was trying to do it from iTunes store. At least now it said the rental period had expired. Hopefully my memory has been freed up. Thanks for the help.

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HT203167 I downloaded a movie n now can't find it? This was on my iPad

I downloaded a movie and now can not find it. This was on my iPad.

Welcome to the Apple community.
Have you looked in your video app.

HT203167 Just downloaded a movie on my iPad and can't find where it is , says its down loaded but can't find it

Just downloaded a movie on my iPad and can't find where it is , says its down loaded but can't find it

Tap the Videos app

HT203167 I downloaded two movies from itunes at the same time (both free digital copies from a dvd) and when they finished downloading... they disappeared. I've not been able to re-download them or find them.. anywhere. Any suggestions for tracking them d

I downloaded two movies from itunes at the same time (both free digital copies from a dvd) and when they finished downloading... they disappeared. I've not been able to re-download them or find them.. anywhere. Any suggestions for tracking them down?

If you downloaded them on your computer's iTunes then they should have gone into the Movies part of your iTunes library, if on a device (iPad, iPhone or iPod Touch) then into the Videos app - they haven't appeared there ?
If you downloaded on your PC and they don't show in the Movies section then you could try searching for them by name (or part of their name) via windows explorer and see if that finds them. Or if you downloaded them on a device and they aren't in the Videos app then have you got a film age rating set in Settings > General > Restrictions that is hiding them, and if not can you find them via the device's spotlight search screen (swipe your first homescreen to the right) ?

HT203167 I downloaded a movie rental and I can't find it in my library. I downloaded it again, even thought it said I had already purchased it. It is not in my library, where is it? Anyone!!!!

Hi, can anyone give me a suggestion on how to find a downloaded movie rental, purchased in iTunes on my iPad? I repurchased it, even though it said I had already downloaded it. I can not find it in my library. Thanks if anyone has a suggestion, it would be greatly appreciated. Bored in Southampton.

Check from your Video App.

HT203167 I downloaded a movie years ago, but i lost it, how do i get it back?

I downloaded Dukes of Hazzard (Johnny Knoxville's Version) on 22/02/10. But I changed computers and I have lost the movie. Can anyone help me?

See:
*https://support.mozilla.org/kb/what-happened-to-the-add-on-bar
See also:
*https://support.mozilla.org/kb/common-questions-after-updating-to-new-firefox
*https://support.mozilla.org/kb/learn-more-about-the-design-of-new-firefox
*https://support.mozilla.org/kb/how-to-make-new-firefox-look-like-old-firefox
*The Addon Bar (restored): https://addons.mozilla.org/firefox/addon/the-addon-bar/
*Tabs On Bottom: https://addons.mozilla.org/firefox/addon/tabs-on-bottom/
*Classic Theme Restorer: https://addons.mozilla.org/firefox/addon/classicthemerestorer/

HT1390 It takes hours to download a movie either on Apple TV or Mac and most of the time doesn't download at all. To me it is a bad app and I think I'll stick to Netflix or Xfinity

It takes hours to download a movie either on Apple TV or Mac and most of the time doesn't download at all. To me it is a bad app and I think I'll stick to Netflix or Xfinity

Welcome to the Apple Community.
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
Netfix uses adaptive streaming, if you have a slow connection it will reduce the quality of the video, iTunes ensures you get the quality you pay for.

HT203167 Downloaded a movie and it still will not play. It says loading for about10 seconds and stops.

Can anyone help? I downloaded a movie and it says downloaded successfully, but the movie will not load to play.

Can anyone help? I downloaded a movie and it says downloaded successfully, but the movie will not load to play.

HT203167 I have downloaded a movie to rent on my ipad2 but it is not in my download file. How can I find it?

I have downloaded a movie from the istore to rent on my ipad2 but it is not in my download file, help? I am usually in the UK but I downloaded this file in Iceland so I am not sure if that is causing a problem
If I clck on the movie in the I store it tells me it is downnload.

Did you look in the Videos app? That's where movies will appear.

My apple TV can't download a movie without stopping several timese aftervindid the latest software update. Plus, I got a message that it could not connect to the iTunes server for a full day. Please don't tell me I spent all this money for nothing!

After a day of my apple tv not being able to connect to the iTunes server, I am now able to connect but can't even download a movie. Please don't tell me all the money I spent on this system as well as content was a waste. What the heck is going on apple?!? You guys used to be the best!

Thanks for running that test on the brand new library, jfinch420. I can add that Home Sharing seems to be otherwise working. Yesterday, as a test I shut off Home Sharing and rebooted the AppleTV and my iPhone Remote app stopped working. I reenabled Home Sharing and the app began working again. The Remote App requires Home Sharing to work. This would seem to indicate that Home Sharing on my AppleTV seems to be working. So the problem for me is very specifically that all network services work on my AppleTV except the ability to access my iTunes library.
I'm trying to think of what variables changed. iTunes was updated to v12.0.1.26 on October 16th, and there was an AppleTV update on November 17th, but my 2nd gen AppleTV is still running 6.2.1. There is no later OS for it. I was using my AppleTV to stream media from my iTunes library on the 26th. For the life of me I cannot identify what changed while I was away over the holiday. By November 28th, my AppleTV could no longer connect to my iTunes library.
In addition, my AppleTV frequently crashes and reboots when accessing preferences from time to time. It's likely related. In fact, last week I changed my library name to see if the AppleTV would notice. I did it again a moment ago and my AppleTV crashed every time I selected "Computers". I rebooted iTunes and the AppleTV and that fixed the crashing problem. I don't know what it means, but I'm throwing it out there for what it's worth.
I will check the following things next:
1) Connect iTunes & AppleTV via ethernet to rule out WiFi router issues.
2) Use a different iCloud account to enable Home Sharing.
3) Wait for the weekend when my friend can use his iCloud info to test home sharing between his laptop and my AppleTV.
4) Call Apple. Maybe there is a component on the AppleTV motherboard that has gone bad causing the problems.
BTW, I have an enormous library, too, but your test ruled out library size as an issue.

Cancel or delete partially downloaded rental movie on iPad... how?

I have a partially downloaded rental movie on my iPad in iTunes which I would like to cancel.
I have searched high and low, and it seems the only way I can do this is to connect to a computer which is not possible for me at this time. I was wondering if anybody had any other ideas on how I can achieve this?
Here are things I have already tried:
- In the downloading section of iTunes, swiping left to write and selecting the delete button. Swiping does nothing, no delete button appears.
- in Settings, General, Usage, Movies, choosing Edit and deleting... The movie doesn't appear in this section
If anybody can help, please do?
- Ta, Krista.

I know i am replying to an old thread but thought someone else might find this useful. I paused the partial download, then wrote an email to Apple via the support link for iTunes store requesting that the download be removed from the queue explaining why ( in my case because i purchased HD instead of SD) and about 1 hour later received an email from Apple saying they cancelled my download and even offered me a refund. Not bad service I say.

The new iTunes 12 does not have a rent tab. I've downloaded two movies which appear in the Movies folder on my Windows Explorer but not in the actual iTunes programme itself. Completely frustrating!

The new iTunes 12 does not have a rent tab. I've downloaded two movies which appear in the Movies folder on my Windows Explorer but not in the actual iTunes programme itself. Completely frustrating! Where can I find these two movies to watch? It asked me once it was downloaded if I wanted to watch it but I wasn't ready to and now can't find where to play these again.

When iTunes/iPod sync process failed due to timeout, the iPod, has only the initilaised filesytem structure at the start of the Sync.
The timeout failure could be due to
Bad hardisk - do the iPod disk diagnostic, refer to this excellent post by tt2
Slow USB port or resource - Dont use any USB hub, disconnect all other USB devices while syncing
Timeout due to Antivirus or other plugins - disconnect from Internet and stop the Antivirus or monitoribng software if you are syncing.
Preferably stop doing other things while syncing this ancient device, which the latest iTunes designer, think will soon be extinct.
Have a nice day!

Any users in Melbourne been experiencing extremely slow or irregular downloads of movies?

2nd Gen Apple TV, Airport network with full strength wireless signal. ISP cable speeds good.
But in past few days movies have been slow to download or been interrupted as it downloads and catches up.
My side of things are at speed or above, anything going on? We gave up watching a movie tonight after trying to start it at least a dozen times in both HD AND SD.

I haven't been able to try a wired connection yet. I'm planning on getting the internet wired in this coming week. My internet connection isn't "slow", though- I'm able to browse the internet just fine. Whenever I attempt to download a movie or an update (or something through itunes or apple) the download rate will go up (10-13 mb/sec) but then over a period of time (sometimes seconds, sometimes half an hour or so) it will fall lower and lower, eventually getting so low that the connection is dropped. I've been attempting to update my iPhone to iOS 5 for the past two days.
My download timer currently says (28.5 kb/sec) 82 hours remaining
This isn't limited to huge software updates, though - as movies and music are just as bad.

I have downloaded a movie from ITunes. It shows up in my video app. When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded"

I have downloaded a movie from ITunes. It shows up in my video app. When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded". Any advice on what I can do in order to watch this movie that I rented a couple of weeks ago?

Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

TS3772 Hi Team, I fairly new at this & I'm trying for the first time to download a movie, however its not allowing me to play as it says I need to download quicktime which I have tried to do, I have this application now but its still not allowing me to vi

Hi Team, I am fairly new at this & I'm trying for the first time to download a movie, however its not allowing me to play as it says I need to download quicktime which I have tried to do, I have this application now but its still not allowing me to play movie, any help please for someone who hasnt got a clue

where did you download the movie from?
what is it doing when it wont allow you to play the movie?
since you downloaded quicktime is it still asking you to download quicktime?

HT203167 Bad download of movie

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