HT203167 computer crashed had to factory recover OS and can not play the 2 movies i purchased prior  to computer crashing can not play and can not locate! How do I recover them?

computer crashed had to factory recover OS and can not play the 2 movies i purchased prior  to computer crashing can not play and can not locate! How do I recover them?

You definitely need to resurrect the old password associated with the Apple ID you used to purchase the music.
Go here: https://iforgot.apple.com
An email will be sent to the email address associated with that account with instructions regarding resetting that Apple ID's password.
If you no longer have access to that email, the resolution to this problem becomes considerably more difficult. In that event you would need to contact iTunes Support and explain your dilemma.

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