HT203167 downloaded music cut off

I purchased a CD and about 4 out of the 15 songs stop playing about a minute into the song and go onto the next one. How do I get the full song that I paid for without paying for it again?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

Similar Messages

  • Music cuts off on three tracks about 30 seconds in and skips to the next. how do i fix it?

    I downloaded an album and the music cuts off on three of the tracks about 30 seconds in and skips to the next. can i fix it, if so how??, i would really like these tracks for when im running and its driving me nuts

    Hey Apollo10,
    That definitely sounds frustrating. If the songs are not playing fully in iTunes, they may need to be redownloaded. After you have redownloaded the songs, they should play fully and you can enjoy them when you go running. If not, please let me know.
    Songs in iTunes may not play back completely
    http://support.apple.com/kb/TS4357
    Symptoms
    Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
    Resolution
    If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
    1. Delete the purchased song that is exhibiting the problem from your iTunes library.
    2. Click on the Purchased link in the iTunes Store to view your previously purchased music.
    3. Download your previously purchased song from this list.
    Note: iTunes in the Cloud, which allows you to download previously purchased songs from the iTunes Store, is not available in every country. Learn if iTunes in the Cloud is offered in your country
    Thanks,
    Matt M.

  • I purchased a soundtrack on iTunes (Windows 7) and five of the songs that downloaded get cut off before they finish playing...any idea how to get it fixed?

    I purchased a soundtrack on iTunes (Windows 7) and five of the songs that downloaded get cut off before they finish playing...any idea how to get it fixed?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • A song I recently downloaded is cutting off in the middle of the song. how do i fix it?

    a song i recently downloaded is cutting off in the middle of the song. How do I fix that or what Should i do??

    Welcome to the Apple Community.
    Delete it and try downloading it again from the "purchased" option in the iTunes store, if the problem persists, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

  • TS2343 Why is my downloaded song cut off at the end?

    I had no problems downloading the song from itunes, but once i tried to play it on my ipod, the ending was cut off!

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the current copies from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    tt2

  • Why does my itunes downloaded song cut off half way through the song

    I downloaded a Jorney song "Seperate Ways" only to find out that the song cuts off half way through. What should i do?

    I'm having this exact problem now with an iPhone 4 (not the 4S) and running software 6.1.3 with iTunes version 11.0.4.4. - The songs play fine in iTunes. In some instances I brought in the songs from CDs, in other instances I purchased from the iTunes store meaning I can't simply convert them. In either way they play silence on my iPhone around halfway through and for the remainder of the track.
    I have attempted a full restore from a backup, and then reloaded all of my music, same songs, same problem. I don't feel a manual restore would help because that means reprogramming every single app, and the music would be reloaded the same way so what difference could that make?
    Just to add insult to injury my protection plan ran out about 2 weeks ago and my phone otherwise works fine, so this can't possibly be worth purchasing another pricey plan just to be allowed to TALK to Apple.

  • A downloaded song cuts off at the end - how can i get the full song

    I recently downloaded a new song, but the song cuts off at the end.  How can I get the full song?

    Try update your iTunes to the latest 10.6.3 version and see if it rectifies the issue.

  • Re:music cuts off

    I forgot to add that when the song cuts off, it goes to the next song, but displays the correct minutes for the song that cut off!

    If you are in a country where re-downloading is possible (iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085), delete the track (and the original file) and download again (Downloading [using iOS or computer] past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519).  See tips on downloading in https://discussions.apple.com/message/19097773, especially unchecking the "Allow Simultaneous Downloads" box in the downloads tab of iTunes.

  • Music cut-off problem of iPhone 4S & Sony bluetooth earphone XBA-BT75 in iOS 5

    Does anybody have the same device and issue as mine?
    I'm using iPhone 4S and Sony bluetooth earphone XBA-BT75. They were a perfect pairing in iOS 5.
    But I noticed irregular music jittering or something as soon as I updated to iOS 6.
    It's interrupted like bluetooth 2.1 or lower. I can't even hear the whole one song comfortably!
    Do I have to sit down calmly and put the iPhone right beside my receiver?
    (XBA-BT75 could receive without cut-off through a fire front door in iOS 5.)
    If this issue is caused by bluetooth 4.0 of iOS 6, please give us a solution. The device supports bluetooth 3.0.
    Of course I'll also report this problem to Sony.
    I never go anywhere without music...Please don't frustrate me any more, Apple.
    P.S.
    It's only my opinion but it seems to happen more often when Wi-Fi is activated.

    Thank you very much for your answer, diesel vdub.
    Of course I paired them again..I've already tried everything that you suggest.
    So I had to visit here. (sigh-)
    Anyway I didn't know my iPhone had already had bluetooth 4.0.
    Thank you for giving me the information. That means bluetooth 4.0 isn't the cause of the problem but it's true that bluetooth users have got similar issues at this version compared to old version.
    https://discussions.apple.com/thread/4318307
    I think this is not an issue of the specific receiver.
    I need to know how to fix this problem whatever it caused.

  • Last seconds of music cut off

    Last few seconds of the songs on my iPod are getting cut-off. The song stops near the end, then there is silence for a period of time before the next song begins. If it is a longer song, more of the song gets cut-off and there is a longer period of silence.
    I have tried to reset it, but that isn't helping. Right now I am travelling and do not have access to my computer, but I have access to other computers. Any advice? Thanks!
    Dell Dimensions (2003)   Windows XP  

    Basically, what you can do is this:
    Connect your iPod to a computer and enable "manually manage music"
    Then you're able to see the music on the iPod itself
    Click on the triangle to the left of the iPod in the source list, and click on "music"
    Right click on one of the problematic songs, and click Get Info
    Click the options tab
    There's an option that says "stop time" which basically means you can make a song stop at a certain point
    If that's selected, it may be the cause of the issue
    If not, it could be something else going on. When you're back at your own computer, see if your songs play properly in your own iTunes Library. If they do, try restoring your iPod and loading your music back onto it. If they don't, you may need to either restore the music from a backup, or import those CD's again, and then sync the iPod.
    CG

  • Why do the songs I download get cut off

    why do the songs I download get cut off

    Does the track play correctly in Quicktime Player?  If it does then it is an iTunes issue.  If it doesn't then it is possible the file was not completely downloaded, or is corrupt.
    https://discussions.apple.com/thread/3712298 - applying system update cleared issue of songs ending early
    Solution to purchased songs not playing (2009) - http://discussions.apple.com/thread.jspa?threadID=1934256 - authorization issues and files not playing all the way through
    https://discussions.apple.com/message/17382022 - Problem was incomplete files due to poor WiFi connection
    https://discussions.apple.com/message/17661693 - issue resolved by re-downloading files or rebuilding library file [note, although the poster says this restored all, my understanding is the .xml file does not retain all the details of the original library file].
    What happens if you restart iTunes?
    Look in the Recently Added playlist.  What happens if in the Get Info window you add the lettter (any letter actually) "X" to the end of the artist name, then remove it?
    Right click on a problem file in the Recently Added playlist and then Show In Playlist > Music  Do you see it?
    Delete the files from iTunes but do not let iTunes move them to the trash.  Now go to where they are located in Finder and add them again.  Does that work?
    If you don't see it in Recently Added, make a new playlist window and drag the files from where iTunes put them to an empty playlist.  Do they show?
    Please post a response.  I make various suggstions here at least once a day in response to this issue and I have no idea if they work for people.

  • N95 music cuts off

    Sometimes when a play a track it cuts off near the middle automatically and just goes to the home screen, no other program is open other than the music player.
    is this a RAM issue?
    Nokia N95-1
    v30.0.015

    its not during a call or anything its whilst its playing music thats it.
    It doesnt happen that often, about 1 in 5 times
    Nokia N95-1
    v30.0.015

  • Music cuts off

    Some songs purchased through I-Tunes Store cut off before completion of the song. Can anything be done about this?

    Are you sure the problem is in the track and not in the playback? If it only happens to certain tracks, and always at the exact same point, the problem is probably in the track itself. In that case, report the defective purchase to iTunes Customer Service.

  • HT1725 Downloaded songs cut off / skip halfway through

    The online support does not cover my situation. My download completed but most of the songs stop playing halfway through and jump to the next song. The download appears to have been faulty. How can I fix this? Is there a human being I can speak with?

    Other people have been having similar problems over the last few days, I assume that there has been a problem with Apple's servers.
    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting them from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if they re-download in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

  • Music cuts off for no reason

    For some odd reason my music just cuts out at a certain point leaving no audio. Despite my attempts at deleting the music and bringing it back in again it still drops out. Kind of confused as to what to do.
    10.5 Macbook. Plenty of ram. Latest iMovie
    Thanks for any help

    Its a known bug and well documented in previous posts. Seems to happen if the phone has been running for a 3-4 hours+. Turn the phone off and on to clear it up (hold the top button down for 5 secs). We are all hopeful the next software update will resolve this issue.

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