HT203167 how do i reset my  questions if i have forgotten them

I was in the process of renting a movie when they asked my for my answers to my security questions and I did not remember the answers and now I need help to figure out how to reset my security questions.

See Here  >  http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified... this will Not necessarily work.

Similar Messages

  • HT5312 I need to know how to change my security questions cause I have forgotten  them and would like to buy an app but cannot cause I need to answer the questions

    I need to know how to change my security questions cause I have forgotten  them and would like to buy an app but cannot cause I need to answer the questions

    The page that you’ve posted from has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should let you reset them.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • I have been on the phone with Apple support trying to reset my security questions because I have forgotten them, she said I had to go on the apple website and find a code.. what is this code called?

    Does anyone know how to rest their  security questions because I have forgotten mine!

    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.
    This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • How to change you security questions if you have forggot them ?

    How to change you security questions if you have forggot them ?

    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you go to the general iTunes forums where this question has been asked and answered dozens of times. You can also just look at the right under "more like this".
    Regards.

  • HT5312 There are no words saying to reset security question. I have forgotten my answer to my question.

    There are no words saying to reset security question. I have forgotten my answer to my question.

    The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) on your account. If you aren't getting the link then that implies that you don't have one, and you won't be able to add one until you can answer your questions - you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use steps 1to 7 half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT201303 How do I get my security passwords I have forgotten them and can not get envy thing with out them

    How do I get my security passwords I have forgotten them and can not get envy thing with out them

    Fastest way is by contatcing support. This is because youc an't reset the questions on your end if you forgot the original answers.
    https://expresslane.apple.com/
    Follow these steps:
    All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
    Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum.
    You will find an option to send an email to Apple on that page. Indicate that you forgot the answers to your security questions and wait for iTunes support to reply.

  • How can I reset my security questions if i have forgotten them

    How do I reset questions

    Call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • HT5312 how do i reset security questions if i never made them

    how do i reset my security questions if i never made them

    The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • How do I reset the security questions as I have forgotten them?

    When I sign in to iTunes to manage my account, I do not get an option to reset the security questions even though I have an alternate email address added.
    I have already temporary locked my once. I'm trying to make a purchase, but do not know the answers to the security questions. But I'm not able to reset them either!
    How do I reset the security questions?
    Extremely frustrated!

    Hi mellis,
    You cannot reset your own Security Questions. Also, your alternate email address is not the same as a Rescue email address. You will need to contact iTunes Support to get them reset:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • HT1212 How to reset security questions when I've forgotten them?

    How do I reset my security questions?

    Click here for information. If you've forgotten the answers to the security questions and can't get them emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (87359)

  • HT5312 How do I reset my security questions as I have forgotten them?

    I am using my iPhone to purchase a song and I have forgotten my security questions is there a way to reset them without a recovery e-mail?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87602)

  • HT1918 How to change the security question if I have forgotten the answer

    I have forgotten the answer to my security questions, how do I change the questions/answers?

    You may contact the iTunes Store Support for assistance:
    http://www.apple.com/support/itunes/contact/

  • HT1414 How do I reset restrictions password when I have forgotten the original one?

    how do I reset the restrictions pass word if I have forgotten the orriginal one?

    If You Are Locked Out, Have Forgotten Your Passcode, or Just Need to Restore Your Device
    1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. iOS- Understanding passcodes
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the
              Back Up option. If you have just backed up the device, it is not necessary
              to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup. If you do not have a
              backup to restore or have forgotten your restrictions passcode, then restore as New.
    If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

  • HT1414 how do you reset your password if you have forgotten it

    I am trying to restore my iphone3 everything ok till it asked for the password on my encryption i have forgotten it how can I restore my phones settings from the encrypted backup

    You can't. If you can't rememeber your password, you will have to delete all of your existing backups & restore your phone as a new device. In essence, you start over.

  • HT204088 How can I to change security questions if I have forgotten them?

    I can't seem to find a way to change my questions, I have forgotten my answers :(

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

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