HT203167 i bought a song and its gone

i bought some albums and there not there but they were on my other account and now i cant transfer them to this one

Hi Nursebelle,
I've got an article here for you that can help you find and re-download your past purchases:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
You will want to verify that the purchase you are wishing to re-download is in the purchase history of your iTunes Store account, then delete it from your library and use the steps in that article to re-download it. Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Similar Messages

I just bought a song and its not playing and the album isnt showing up! HELP!

I just bought a song off an album. The album cover isnt showing up and the song isnt playing. What should i do?

Try "Store / Check for Available Purchases..."

I just bought a song and its not here!

I just purchased a song off iTunes and it wont show up on my list!

Try "Store / Check for Available Purchases..."

Hi, im using itunes store and i bought some songs and, apple send me a receipt, and it says that its bill to : store credit, and the total of the oder is 1.98 $. so do i have to pay it, or what ?

Hi, im using itunes store and i bought some songs and apple send me a email, and it says it was a receipt. It also said that its bill to : Store credit, and the total of the order is 1.98 $. So do i have to pay this or its just a proove of purchase ?

Launch iTunes. From the menu bar click Store / View My Account
Click: Edit Payment Information
Make sure you have the correct Security Code.
Then click: Done
And try resetting your Apple ID password. https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa

I bought a song and an album on my iPod touch last night..

So last night I bought a song and an album on my iPod touch and when I synced it to my computer none of the songs transferred to my PC and now the songs are gone from my iPod touch. The only thing left is the audiobooklet. So how can I get the songs back?? And the songs aren't showing up as purchased on my iPod touch.
If this makes any sense PLEASE help me (:

Look in your purchase history to see if it shows as purchased. If not, then just purchase again.
If it does show as purchased then try:
In itunes click Store>Check for Available Downloads and see if it shows up.
If not, try attaching the ipod and, in itunes, click File>Transfer Purchases.
If these do not work, the go to purchase history and click "Report a Problem".

I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??

I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??

Assuming you bought the song at the iTunes Store, you can go here
http://www.apple.com/support/itunes/
and follow one of the "paths" to get what you need or to an Apple customer support employee. One path is to click Contact Support at the bottom of the list of choices, and use the Express Lane.
The iTunes app also has a way to report a problem with a purchase. Select iTunes Store in the sidebar (of the iTunes window). Toward the upper right corner, click on your Apple ID. This gets you to your Account Information screen. Find Purchase History and click See All. On that screen, you can select a specific purchase with that problem, and Report a Problem.
If you want to try to figure out WHY that song does not play on your iPod shuffle, please post back...

HT201272 bought a song and it wont play how do i get it to play?

bought a song and it wont play.. how do i get it to play?

If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

I have a problem with my itube. I had itube and its gone. Now i cant get it back. How can i get it back without pay for it again?

I have a problem with my itube. I had itube and its gone. Now i cant get it back. How can i get it back without pay for it again?

We are Apple users here, and we answer technical questions.
Sorry, we cannot help you.

I bought a song and after 6 sec. or so it quits playing and goes to the next song. How do i redownload it so i can have the whole song?

I bought a song and after 6 sec. or so it quits playing and goes to the next song. How do i redownload it so i can have the whole song?

Delete it, click here, and follow the instructions.
(114426)

I bought a song, and it says the file is corrupted and will not download what should i do?

I bought a song, and it says the file is corrupted and will not download what should i do?

If you see the "Purchased" option on the main screen of the iTunes Store, here's what I'd do:
1) Go into your library and delete the file if it downloaded. If not, go to your downloads and delete it from there to stop it from download.
2) Go to the Purchased pane in the main iTunes Store section, locate the item, and try the download again.
Also, you may wish to turn off any anti-virus or anti-malware programs before you try this again, as that sometimes is what can be blocking the download. Otherwise, contact iTunes Store Support:
http://www.apple.com/emea/support/itunes/contact.html

Hi does anyone know how i can get a refund on here i bought 3 songs and they dont play the full song.

hi does anyone know how i can get a refund on here i bought 3 songs and they dont play the full song.?
-Thanx you XO

First, how are you trying to play them? You need to play them by clicking on library on the left side of iTunes and clicking on music. The whle song will play by doing this.

I just bought a song and can't find it

i just bought a song and downloaded it but can't find it ... help!!!

http://expresslane.apple.com
Get in contact with iTunes Store Support

Just updated to Imovie 11 created first video finalized and its gone!

Just updated to Imovie 11 created first video finalized and its gone! The only file that remains anywhere on the computer is a .rcproject file that wont open in anything including Imovie. There is no record of the file anywhere in Imovie...Help!!! This was my final for a Music class and Im obviously screwed if I dont get this back...THANKS!

When you finalize a movie, it places finished movies of all available sizes in the Media Browser. It is important to leave the rcproject file where it is in the Movies/iMovie Projects folder. If you have moved it, move it back.
In iMovie, when you Share to iTunes, or Share to YouTube, etc. ti will use the Media Browser copy so it does not have to re-render. But if you do not Finalize first, no problem, you can still use all those options and cause a render.
The Media Browser files are contained in the RCPROJECT package. Right click on the rcproject file in the Movies/iMovie Projects folder for your project. Select SHOW PACKAGE CONTENTS. Like in the Movies folder, and you will see your movies.

How can I ensure itunes purchases (music, apps) are paid using credits which show on the account instead of billed to my credit card? Info indicates credit is used first but I just bought a song and it did not seem to be deducted from my credits.

How can I ensure itunes purchases (music, apps) are paid using credits which show on the account instead of billed to my credit card? Info indicates credit is used first but I just bought a song and it did not seem to be deducted from my credits shown on account.

Hello how to use this,
The article linked below details how to go about viewing your purchase history in the iTunes Store.
See your purchase history in the iTunes Store
http://support.apple.com/en-us/HT2727
Cheers,
Allen

TS1424 i buy songs and its only half of the complete song?

i buy songs and its only half of the complete song were downloaded?

Other people have been having similar problems with songs over the last few days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting them from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

HT203167 i bought a song and its gone

Similar Messages

Maybe you are looking for