HT203167 i bought anastacia's "cowboy's & kisses" video from iTunes and now has disappeared off my music library! where did it go?-i paid good money for it!

i bought anastacia's "cowboy's & kisses" video from itunes and now it is gone, erased from my music library! it's not on the imac, or my ipad! where is it? i paid good money for it! these are tough times i want it back! i'm not going to pay for it again!

You shouldn't have to pay again. Log into iTunes with the same detail you used to purchase the original music and you should be able to download it again.
If you meet a further problem go to ... http://www.apple.com/support/itunes/contact/ - click on Express lane followed by iTunes > iTunes store.

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I bought the apple iphone 4G J-5 from Laos and now want to use it in India using the normal Airtel SIM but am not able to make calls from the phone pla. help

I bought the apple iphone 4G J-5 from Laos and now want to use it in India using the normal Airtel SIM but am not able to make calls from the phone plz. help

Is this what you have? (see above?) That's what I get when I search for iPhone 4G J-5 in Google.
If so, this is NOT an iPhone! It is NOT made or sold by Apple. You have a cheap Chinese knockoff.

I had 200 song the i have bought and now i only have 4 purchased songs where did they go and why dd this happen i didnt spend all this money for them to disappear.

i had 200 song the i have bought and now i only have 4 purchased songs where did they go and why dd this happen i didnt spend all this money for them to disappear.

sorry to hear that. You can try redownloading them from iTunes in the Cloud or from your purchased page:
Downloading past purchases from the iTunes Store, App Store, and ...
support.apple.com/kb/ht2519
This article may also help you locate them:
iTunes: Finding lost media downloads
http://support.apple.com/kb/TS1408

I bought an iphone from a pawn shop and have no contact with the previous owner, but need to get past the icloud activation please help, i paid good money for this phone

Please help with my iPhone I bought from a pawn shop but have no contact with the previous owner so I cannot get past the icloud activation Please anyone help. it would mean a lot, I paid good money for this phone

Return it to the pawn shop and get your money back. The device is permanently locked and with the previous owner to unlock it you can never use it except as a paperweight.

I bought a tv series from iTunes , and now I can't seem to watch it anymore be ause I keep getting a pop up stating that I don't have permission ... ! Huh ! I'm using an iPad 2 anyone know what to do

I bought a tv series from iTunes ... But now that I'm 1/2 way i get a pop up telling me that I don't have permission to view it ... Huh ? So now what do I do ? All the previous episodes I have in iCloud ... I'm using an iPad 2 ... Anyone shed some light on this

It means what the message says. The format of the song can't be converted to a format compatible with the iPod.
Does it play in iTunes?
Where id the song come form?
Try deleting and reimporting into iTunes.

I bought an audiobook from Itunes and want to put it on my iphone but it won't let me without erasing my current music library on my iphone. How can I do this?

I have two computers with itunes. I usually use my home computer to purchase music/audiobooks and then put them onto my iphone, but today I bought an audiobook on my office computer from itunes and when I try to put it on my iphone it won't let me unless I erase my current Itunes library that's on my iphone. How do I get the audiobook onto my iphone without erasing anything?

JustinV72 wrote:
How do I get the audiobook onto my iphone without erasing anything?
You transfer the purchases to the computer you use to sync the iPhone. You can use a thumb drive or an external HD, etc. Read this: iTunes for Mac - How to copy purchases between computers: http://support.apple.com/kb/HT1373

I have bought a film from itunes and the credit has come out of my account, but i can't find the film anywhere, it said it was downloading, then i left the laptop and on return i couldn't find the film. how do i find the film?

i have bought a film from itunes and the credit has come out of my account, but i can't find the film anywhere, it said it was downloading, then i left the laptop and on return i couldn't find the film. how do i find the film?

Maybe it is in the Purchased category of iTunes,
Try going there

How do I delete a movie (not bought from iTunes) and have it actually deleted from the library as well?

How do I delete a movie (not bought from iTunes) and have it actually deleted from the library as well, I keep deleting stuff from iTunes to try and free up some space only to find the file still in the library?

It depends upon what preferences settings you use. Most people use default settings so when you delete an item it asks you if you want to get rid of the file too.
If iTunes absolutely refuses to get rid of the file (I have never heard of this by the way) you can always go to the media folder or wherever the file is located and drag it to the trash yourself.

HT203167 Hi, I've purchased a few films from itunes (and they are listed as Purchased in my account), but I can't find them on my computer or on my itunes account, and itunes wants me to pay for them again. How do I get around this?

Hi, I've purchased a few films from itunes (and they are listed as Purchased in my account), but I can't find them on my computer or my itunes account, and itunes wants me to pay for them again. How do I get around this? I've tried all the suggestions, and it's hugely frustrating.

If you are in the UK, and the film studio allows re-downloading, and you are signed in with the same account that you bought them with, then they might show under the Purchased link under Quinklinks on the right-hand side of the iTunes store home page for re-downloading - if they don't show then check to see if they are hidden (hiding and unhiding).
But you should be keeping and maintaining your own backup of your downloads and noy rely on being able to re-download any item as they are occasionally removed from the store by the content provider (film studio, tv company, record company etc).

I recently bought some songs from itunes, and I tried to sync my mac air laptop to my nano ipod, but it didn't work. I usually use my PC computer to do this, and my music is in the itunes library on my mac, it just won't sync to my ipod. Any ideas?Thanks!

I recently bought some songs from itunes, and I tried to sync my mac air laptop to my nano ipod, but it didn't work. I usually use my PC computer to do this, and my music is in the itunes library on my mac, it just won't sync to my ipod. When I tried to sync my ipod to my PC to see if the computer was the problem, my recently purchased songs still didn't show up. Any ideas as to what to do? Thanks!

http://www.everythingicafe.com/quick-tips-how-to-delete-songs-from-your-iphone-i pad-or-ipod-touch/2012/02/14/

HT1498 I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine. I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?

I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine. I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?

I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine. I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?

Hi! I bought a song on itunes, and now it won't play on my computer or iPod. Itunes on my computer keeps telling me that I'm not authorized to play the song on my computer, even after reauthorizing it. Is there anything I can do to play the song?

Hi! I bought a song on itunes, and now it won't play on my computer or iPod. Itunes on my computer keeps telling me that I'm not authorized to play the song on my computer, even after reauthorizing it. Is there anything I can do to play the song?

Hello
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Best of luck,
Mario

Hey i bought a brand new MBP like 6 months ago and now it won't charge

i bought a brand new MBP like 6 months ago and now it won't charge. I tried using a friends MBP charger of the same year as my computer but it still says not charging at the top right corner of the computer screen where the charging symbol is. This problem just happened out of nowhere because it was working the day before then the next day it just stopped working saying it is not charging. I tired doing all of the suggested techniques to fix it but not luck.
This is the battery report is when my MBP is either connected to my charger or my friends charger which works perfectly on her computer.
Battery Information:
Model Information:
Serial Number:          W013*****3BA
Manufacturer:          SMP
Device Name:          bq20z451
Pack Lot Code:          0
PCB Lot Code:          0
Firmware Version:          201
Hardware Revision:          000a
Cell Revision:          158
Charge Information:
Charge Remaining (mAh):          3137
Fully Charged:          No
Charging:          No
Full Charge Capacity (mAh):          5751
Health Information:
Cycle Count:          126
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          0
Voltage (mV):          11528
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          10
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Wake on LAN:          Yes
Current Power Source:          Yes
Display Sleep Uses Dim:          Yes
PrioritizeNetworkReachabilityOverSleep:          0
RestartAfterKernelPanic:          157680000
Standby Delay:          4200
Standby Enabled:          0
Battery Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          2
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
RestartAfterKernelPanic:          157680000
Standby Delay:          4200
Standby Enabled:          0
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          Yes
ID:          0x0000
Wattage (W):          0
Revision:          0x0000
Family:          0x0000
Serial Number:          0x00000000
Charging:          No
As you can see where it is labeled "AC Charger information" it states that its connected but there is no Wattage and says its not charging .
What is wrong with my mac? Is it serious and does Apple Care cover it?

Have you done a SMC
http://support.apple.com/kb/HT3964
Items include
Power
The computer doesn't respond to the power button when pressed.
A portable Mac doesn't appear to respond properly when you close or open the lid.
The computer sleeps or shuts down unexpectedly.
The battery does not appear to be charging properly.
The MagSafe power adaptor LED doesn't appear to indicate the correct activity.

HT1689 i have over 5000 songs on my computer. Which is from songs bought from iTunes and from cd. i had all the songs on my iPod. went to download new songs and only 1500 songs are download . please help

i have over 5000 songs on my computer. Which is from songs bought from iTunes and from cd. i had all the songs on my iPod. went to download new songs and only 1500 songs are download . please help

Since all of your music came from your computer in the first place, then it should still be there and should be included in your backup copy of your computer.
" it told me when i pluged hers in 2 ipods could not use the same account"
This is not true. You have misunderstood.
You can sync as many ipods/iphones/ipads as you like to one one library.

I can't play a bought video in iTunes, and VLC only plays it but no screen. And I have to athourize all the time but it does not help. What's wrong?

Hi all.
Just bought my first video from iTunes Store and should watch it with my son. I had to authorize, this and that for some time, but finally I got the video in my iTunes, but it was just a black screen. Nothing playing and no sound (of course). So I tried VLC and it was at least runing there, but no screen and no sound. Quick time said I had to authorize my iTunes acount first (which I had done several times before) and did it again with just the same result, nothing happening. What's wrong? I'm no geek so please help me out with this, I thought it should be easy piecy with a iMac and iTunes, well, hope it was a one in a million problem.
Thanks

Could be a corrupt Download.
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases > http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service > Apple Support iTunes Store Contact Us

HT203167 i bought anastacia's "cowboy's & kisses" video from iTunes and now has disappeared off my music library! where did it go?-i paid good money for it!

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