HT203167 I bought from pocket gem a item and never received it. There told me to contact apple. The purchase was on 12/07 /12 over $9.99 I never received the item. Please put the money back on my credit card
I bought from pocket game a item and never received it I contacted the company and the told me to contact you. I the purchase was on 12/07/12 over $9.99. I never received the item but I gat charged. Please return the money back on my credit card. Thank you
Well here on the Apple Support Communities you are talking to other users just like yourself and not Apple. We are not able to to do anything about your credit card.
My suggestion it to call your credit card company and ask them to deny payment. Once you have done that it will get someone attention and they will start talking to you seriously.
Allan
Similar Messages
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i order an ipad 32 and cancel it because i want the 64gb one, how can i get my money back on my credit card?
Did you order from the Apple on-line store? If so, see this link about canceling the order. However, it may be too late.
http://store.apple.com/us/help/viewing_changing_orders
Cheers, Tom -
Transferring my itunes store money back to my credit card?
so basically i have $25.00 in my itunes store account, and i want to take it back to my credit card... is there any way i could do this?
No, it's not currently possible to transfer an account's balance to a credit card (nor to transfer it to another account or to gift content with it) - you can only spend it on items for yourself.
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Can you refund an iBook and get the money back on your credit card?
I bought alot of books, and I wasnt supposed to us ethe credit card... I did and i really need to know if i can refund any books i bought that i have no use for.
According to the terms of sale of all of the iStores - there are no refunds and all sales are final.
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Please return my money or give me credit on my accout. The downloan would not work and have tried everything. I purchased it from amazon and works great. So please credit my account. THANKS
THANK YOU SO MUCH stussaar!
My Mother did what you said for the Spam and my number was in there about 100 times. She deleted all them. Deleted me as a contact and then rebooted, then she text me and I text her back and I went right into the Spam again. I told her to tell TMobile this so then can maybe help and remove my number from Spam on their end.\
Thanks you so much! you got us 99.999 % the way there!!
I appreciate your help!!!! I hope this worked also for your problem!!
Thanks again!!!
Mike -
Hi I need help. Does anyone knows joel brotonel? I bought an iPhone from him because he said he is working in apple warehouse. He tricked me. I just want to ask what should I do to get my money back?
thanks for advice but my problem is im far from him, i just met him online he has gained my trust. i dont know where can i complain. or to whom should i complain.
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i accidentally bought some hearphones and i cancelled my order but i still don't get the money back to my debit card, should i keep waiting?
I would wait like a week or so after you cancelled but after that you should call their customer service and see what's going on on their end of the transaction.
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I did not buy ANYTHING AT THE ITUNES STORE, put my money back and I no longer want to pay for Pandora, I want free version, pay version *****.
Thank youWe are not Apple here. Direct your question to iTunes Support:
https://expresslane.apple.com/Issues.action
Cheers,
GB -
You over charged my credit card please put the fun...
you guys over charged my account please put the funds back on i only agreed on the minium. thank you
Solved!
Go to Solution.Hi briley_irving00,
I checked your account and I can see multiple orders made on it. If you only intended to purchase a specific order and want to be refunded for the rest, please contact Skype Customer service so that they can check if they can grant your request. You can follow the steps on the link below to know how you can contact them:
https://support.skype.com/faq/FA1170
Please make sure that you have the order numbers of the purchases you want refunded. You can sign in on the link below to know what your purchases are:
https://secure.skype.com/account/purchase/history/orders
Hope this helps.
James
Did my reply answer your question? Mark it as a solution to help others, Thanks. -
I purchased an app and it was the wrong app. Not only that but it didn't download. How do I get my money back?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Can you please put the 40,000 chips i bought for $4.99 on my account for the game called BIG FISH CASINO. I was charged but did not received the chips that i purchased :-(
You need to contact iTuens store support of teh game developers:
http://www.apple.com/support/itunes/contact/ -
how do i delete from the startup disk? I am trying to get Mountain Lion from the App store and it says that the purchase was not complete because i need 4.06 GB space to download OS x 10.8. and to remove items from my startup disk to increase space. How?
ThanksYou can use iCloud with 10.7.5. You do not need to upgrade to Yosemite. You should provide a minimum of 15 GBs of free space or 10% of the hard drive's capacity, whichever is greater.
Freeing Up Space on The Hard Drive
1. See Lion/Mountain Lion/Mavericks' Storage Display.
2. You can remove data from your Home folder except for the /Home/Library/ folder.
3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
4. Also see Freeing space on your Mac OS X startup disk.
5. See Where did my Disk Space go?.
6. See The Storage Display.
You must Empty the Trash in order to recover the space they occupied on the hard drive.
You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located. -
I deleted a movie how to get the money back to my itunes card allowance what ever it is called
i rent a movie but do not want it because it is french how to put that money back to my allowance or what ever it is called Help please
There are no refunds.
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Can you please put the steps to change the rescuer email address since I cannot receive any emails
The steps on the page that you posted from should work, but you can only change your rescue email address if you remember your answers to your security questions :
- log into the account via the 'manage your apple id' button on http://appleid.apple.com
- select the Password & Security section on the left-hand side of your account's screen
- answer the account's security questions
- you will then get a screen where you can change the address (and/or the questions)
If you can't remember your answers, and you aren't receiving the reset email to your current rescue email account (and you've checked the spam folder as well as the inbox on it, and tried clicking the reset link again) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html
When they've been reset follow the above steps for changing your rescue email address -
I paid $20 to a person from the apple customer support line to have my iPod touch upgraded but it never went down. The representative who assisted me said that I would have those $20 posted back into my Visa card if it didn't go through. The service never got to happen and failed. Prior to this I made a purchase from the iTunes Store for $7.00, which they never billed me. So until I pay for the previous iTunes purchase, I am not allowed to download any applications. This is the reason why I need the $20 back from the separate request I made with apple which never worked out. Cause as soon as I pay for the previous iTunes purchase that I made apart from apple, then I could once again start to download and install applications. I have a week already without downloading apps. Please refund my money back a.s.a.p.
Not sure what this is all about...
JamesAbreu55 wrote:
I paid $20 to a person from the apple customer support line to have my iPod touch upgraded but it never went down. ...
However... This is a user to User Forum.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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