HT203167 I bought from pocket gem a item and never received it. There told me to contact apple. The purchase was on 12/07 /12 over $9.99 I never received the item. Please put the money back on my credit card

I bought from pocket game a item and never received it I contacted the company and the told me to contact you. I the purchase was on 12/07/12 over $9.99. I never received the item but I gat charged. Please return the money back on my credit card. Thank you

Well here on the Apple Support Communities you are talking to other users just like yourself and not Apple. We are not able to to do anything about your credit card.
My suggestion it to call your credit card company and ask them to deny payment. Once you have done that it will get someone attention and they will start talking to you seriously.
Allan

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