HT203167 I can not find a song I purchased on iTunes.

the song shows up under purchased but not in library

Try this article:
http://support.apple.com/kb/TS1408

Similar Messages

  • ITunes can not find orignal songs

    iTunes is saying it can not find orignal songs. The ones it can not find are all the songs I put on there from my Cd collection. Having taking the time 3yrs ago to put them all on itunes I do not want to do that again. So itunes does not fully sync with my ipod. Also that means I can not create a play list with any of those songs.

    Unfortunately you will either have to locate the files for those songs on your Hard Drive or re-import them to iTunes. There are however several steps you can take to make sure that this doesn't happen again.
    1. In iTunes go to Edit > Preferences
    2. Choose the Advanced tab in the Preference window
    3. Under General their will be a option to check "Copy file to iTunes Music folder when adding to library" select that
    4. Exit the window by pressing OK
    Also you will want to consolidate your iTunes library to reduce future loss of other files currently in iTunes. By consolidating your files it will place a copy of all of them inside your iTunes folder on your Hard Drive. To consolidate your library use the following steps in iTunes.
    1. Advanced > "Consolidate Library..."
    2. A warning dialog will appear stating "Consolidating your library will copy all of your music into the iTunes music folder. This cannot be undone" Press "Consolidate"
    iTunes will copy all your files to the iTunes Music folder. This will NOT copy any of the files that it cannot find though.

  • Itunes can not find original song file

    Suddenly my itunes can not find the song's original file.
    I see that the file is on the driver but when I double click on Itunes I get this mesage:
    "the song could not be used because the original file could not be found.
    Any helpers out there?
    THKS

    I've been experiencing this problem for a while now. It happens with version 7.1 but it started with an earlier version of iTunes 7. I never experienced it before iTunes 7. In my experience the number of files iTunes "thinks" is missing increases with the length of time iTunes has been running between restarts (I usually just put my system to sleep overnight so it can "run" for days on end). When it first started happening I used to go and find the "missing" music file(s) and reconnect it(them). Then, one day, I found a flood of "missing" songs. I decided I had nothing to lose by stopping iTunes and restarting it. When I restarted iTunes none of my songs were missing! This indicated to me that it's the iTunes code that's active after a restart that has a bug that makes it lose track of the music files.
    To check, I looked in the Music/iTunes/iTunes Music Library.xml file for songs while they were being reported as "missing", and, lo and behold, the song file locations are still there. iTunes must reread the xml file when it starts up and this cures the problem, at least in my case. (Too bad it doesn't use the file while it's running.)
    I usually just play my entire library in random order. So, if a song or two disappears, I'm rarely aware of it. All I've been doing lately is stopping and starting iTunes when I feel like getting rid of the "!" scourge.

  • I can't find a song I bought on itunes?

    I bought a sobng on itunes, and when it showed up on my song list it had a picture of a cloud near it. Now, I can't find the song on my itunes list but I paid for it. Help?

    Does it stil have the cloud symbol or not ?
    If it has the cloud symbol next to it e.g.
    If it has then that implies that it is only in the cloud and not downloaded into your library. If you click on it then it should download onto your computer.
    (You can turn off whether items that are only in the cloud show on your iTunes library via Edit > Preferences, iTunes > Preferences if on a Mac - select the Store tab on that and there should be a 'show iTunes in the cloud purchases' tickbox.)
    You can also redownload content via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage. If an item is shown there but doesn't have the cloud symbol then is it still listed in your iTunes library (i.e. where you would click on it to play it) ? If it is then iTunes will be seeing that and assuming that there is therefore no need to be able to redownload it - deleting it from your library should then give the cloud symbol against it in Purchased.
    If it doesn't show in the Purchased link at all then is it still in your country's store ? If not then the record label has probably removed it, so you won't be able to redownload it. If it is still in the store but not in Purchased then check to see if it's hidden : http://support.apple.com/kb/HT4919

  • HT1390 i can not find the movies i rent from itunes in library.

    i tried to rent a movie from itunes. First they charged me the same movie two times. Second i can not find the movie i was charged two in my itune library or my iphone. I tried to rent it again, but they asked me to pay some movie for the third time. What **** is going on here?

    Not all content types are available in all countries - in each country Apple can only sell what they are licensed to (and in some cases what a country's laws allows them to). A list of what is available where is shown on this page : http://support.apple.com/kb/TS3599
    Do you have access to other music and film purchase download sites ?

  • Can not copy any songs or videos from iTunes to iPhone after reinstall Windows 7

    I am experiencing trouble with my iPhone. I have to reinstalled my Windows 7 OS due to some trouble. When I reinstalled everything include iTunes back, it can not automatically back up my iPhone to iTunes like it used to. Also, I can not copy any songs and/or videos from iTunes to my iPhone. Fortunately, the application can be restored thanks to the new iTunes version.
    Does anyone know how could I restore all my previous services I got before the reinstallation? Help!!
    Many thanks..

    Did you create a backup of your music and videos before you reinstalled windows?

  • HT203167 I can not find previous purchases

    I can not see previous purchases ,and I can not up date any apps

    If you are trying to see your purchase history then you should be able to do that on your computer's iTunes via the Store > View My Account (Store > View My Apple ID on iTunes 11) drop-down menu.
    If you are wanting to re-download past purchases then not all content types can be re-downloaded in all countries (e.g. music, films, tv shows can't be re-downloaded in all, and audiobooks and ringtones can't be re-downloaded anywhere), but what you can re-download whould show in the Purchased tab in the iTunes and App Store apps, and via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.

  • Can't find the song I purchased

    I just bought a song from the iTunes library, and I know it downloaded, but I can't find it in my Library or purchased music playlist. I know I bought it too, because I tried buying it again and it said I've already bought it. Please help!

    If it doesn't appear in your purchased list, then I would recommending either going into your online receipt and clicking 'Report a Problem' or doing in the same thing in your purchase history.. First of all, go into your purchase history and see if there is any record of you purchasing it..

  • I can not find the Manage Reviews button in Itunes.

    Also i can not seem to have my Reviews posted on any app i try to review.

    Thanks guys, had no idea about hardware level.
    would you mind answering that - so far it does not make sense to me.
    https://discussions.apple.com/message/19953690#19953690
    sorry for highjacking OP.

  • I just purchased music from itunes store, but cannot find it in my itunes.  Where can i find the song i purchased?

    where do i find the song i just purchased from itunes store?

    Using iTunes 11.0.1. Although listed in recent purchase in the Store, I cannot find the album on my MacBook Pro. And I cannot find any option to sort the library by "Date Added."

  • How can I listen to songs I purchased on Itunes with my generic Mp3 player?

    I was given $50 Itunes credit for Christmas and promptly bought an album from itunes. I actually could have bought the album as a real CD at the local store but thought I'd use my itunes voucher instead.
    Now I find that I can not just copy and paste the songs or convert the songs into mp3 format so that I can play the songs in my portable mp3 player.
    I don't want to buy an ipod as am very happy with the player I have.
    So the albun is stuck on my laptop.
    Any advice or solution would be appreciated please.
    Message was edited by: Sydneysurfer

    I'm curious...If it's a record company restriction, then why is it that Amazon can sell them in unrestricted MP3 format, as you say.
    It is up to each retailer to reach agreements with their suppliers. Different agreements may be reached.
    I haven't checked out Amazon yet so maybe they have different music for sale, not from the major record companies?
    The amazon.com MP3 Download Store carries all 4 major labels. (The fourth, Sony, was added in January 2008.) However, it is not available in Australia.

  • How can I modify a song I purchased from Itunes?

    I'm trying to alter a song I purchased from the Itunes store. Is there a way to shorten or cut out parts of a song? What software would I need to do this? I've downloaded Jasmine and Audacity, but can't seem to get it to work.
    Dick Skover

    Thanks Michael,
    I did what you suggested and everything worked well. I was able to shorten the song in Jasmine, but once saved, I wasn't able to bring it into my slideshow in Imovie. I believe it was saved as an AIFF file after I shortened it. Any ideas as to why I can't import or open it?
    Dick

  • Can not find any song of iTunes match on my iPad 2 with ios7

    Since üpgrad Viele liebe Grüße to iOs7 I do not see any of my song on iTunes which were not nought at Aplle.
    Who has an idea or can help?

    Timerift wrote:
    When I try to play a song though it just starts skipping to the next song and then the next one.  Unless there was a song local on the machine it just keeps skipping to the next and to the next.
    I think this may be a clue to the problem. When you purchased the MBA did you restore any of your personal data from a prior backup? In particular, did you restore any prior data in the Music folder?
    Or, did you simply launch iTunes and enable iTunes Match?

  • I can't find the songs I bought on iTunes...

    Hi, I just got a new ipod, and then I got a new computer. I bought some songs from iTunes, but now they're not showing up at all on my account! (or at least that I could find.) Anyone know where they went? (the money's not refunded or anything, I still have the same amount as I did after I first bought the songs)
    -thanks-

    You have to copy the songs from one computer to another if you want to listen to them on more than one. Your purchases are downloaded once to your computer and you have to back them up so that you can copy them if you change computers. Your purchases aren't accessed through your iTunes account on each computer you log on to:
    iTunes for Windows: How to copy purchases between authorized computers
    iTunes Store: Purchased content can be downloaded only once
    If you have them on the iPod you can transfer them from there: Copying iTunes Store purchases from your iPod to a computer
    If they are not on the iPod and you have no back up I'm afraid the policy on lost purchases is that you have to pay to download them again:
    "Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage."

  • I can not get a song I purchased to play in itunes or on my iphone 4

    It states I must authorize my computer to play the song, so I log in again and the message I receive says my computer is already authorized.  How can I either reupload or get this to play on my phone and in itunes. I do not want to pay for it again when it shows in my purchases.
    Thanks
    Cathy

    Go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go through all the tabs to download again for free

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