HT203167 I can not find previous purchases

I can not see previous purchases ,and I can not up date any apps

If you are trying to see your purchase history then you should be able to do that on your computer's iTunes via the Store > View My Account (Store > View My Apple ID on iTunes 11) drop-down menu.
If you are wanting to re-download past purchases then not all content types can be re-downloaded in all countries (e.g. music, films, tv shows can't be re-downloaded in all, and audiobooks and ringtones can't be re-downloaded anywhere), but what you can re-download whould show in the Purchased tab in the iTunes and App Store apps, and via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.

Similar Messages

  • TS1474 I can't find previously purchased audiobooks on my computer, these downloads ar older than 90 days.

    I can't find previously purchased audiobooks on my computer, these downloads ar older than 90 days.

    I have no clue what you mean. If you downloaded the audiobooks in iTunes on your computer or of you transferred the audiobooks from the iPad to iTunes via the transfer purchases feature, the books should be in your iTunes library,
    If you are looking to download them again in the purchased section of iTunes, you have to buy them again. Audiobooks cannot be downloaded again for free. They are not part of iTunes in the cloud.

  • Time Machine can not find previous backup

    Please help. I have done a full backup on Jan 26, but I can not find this date in the time travel window and Finder. I haven't change the user name. It just somehow has gone. I sure that the files should be somewhere inside the hard drive since it has taken away 60 GB. What can I do?

    nerowolfe wrote:
    Pondini wrote:
    If you don't have a completed backup in several days, TM will not do an incremental backup, but a new, full, backup of everything on your system.
    Not really true. If the computer is used with the TM drive turned off or disconnected, perhaps, but on my two computers that I do not use all the time, when I turn them on, the backups continue as if nothing has happened, which, of course is the case. For example, with my G that I may use once a week or even once in several weeks, when I turn it on, the next backup is perfectly normal.
    I think you are correct when the total amount of data change is large enough to require a full backup, but this would only happen if the TM drive were not running whenever the computer is running, thereby creating a large gap, so to speak, between the state of the computer HD and the TM HD.
    There are several threads here by folks who've suddenly had TM backups fail, for lack of space, because TM was doing a full backup (confirmed by their logs), after no backups for several days, and couldn't delete enough old backups to get space for the new one. Some had seen a warning about no backup, some didn't recall.
    There's even a debate about how long it is -- some think it's 10 days (because they'd had a warning to that effect), others say they've gone longer, still others think it's a combination of time and volume of changes (I suspect that's the case). But I don't recall anybody saying they'd gone a month without TM doing a new, full, backup.
    And I don't see how it would matter whether the TM drive was running or mounted; as long as TM was off or couldn't successfully do a backup, the result is the same: x days without one.

  • HT201272 Can't find previous purchases?

    Hi
    I can't seem to find my previous and old purchases in itunes 11. I have just downloaded itunes 11 to my new laptop and I have autorized it, but still I can't find my old purchases and listen to them. I have also enabled the iCloud thing in preferences. What do I do?

    I have the computer authoirzed, so there is no reason I can find that I shouldn't be able to. Frustrating that a relativity simple issue can't be answered.

  • HT5085 I can not find my purchased movies and music

    I did a file clean up and after that I was not able to play music or  watch movies.
    the message I get when I click  on movies or music is can not be used because original
    file is not found.  would you like to locate file. when I click to locate file, the message I Get is file not found.

    What did you 'clean up' ? It sounds like you deleted your music and films from your computer - since doing it have you emptied your computer's recycle bin/trashcan, or are some/all of your music and/or films still in it so that you can put them back ?
    If not then you might be able to redownload some/all of your past purchases - what you will be able to redownload will depend upon whether you've moved countries since buying them (you can't potentially redownload another country's purchases unless you return to the country), and whether the rights-holder has removed them from the store. What you can redownload will show via the Purchased link under Quick Links on the right-hand side of the iTunes store homepage. If you still have the item listed in the Music / Movies part of your library then iTunes will assume that you still have them somewhere and won't show the cloud against them in Purchased for redownloading - you will need to delete those entries (where you are getting the 'unable to locate' message when trying to play them) from your library for the cloud icon to show against them in Purchased.

  • HT201441 if I can not find previous owner ICloud account?

    I both the Iphone 5 and the person who sold me erased everything from mobile together with ICloud account and I can not swich on my account and can not gate in contact with the person because she is gone to Britan, I payed phone a lot and don't know what to do? Please help me

    Sorry to say katarina_tina... but you were ripped off.
    Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818
    The Apple ID and Password that was Originally used to Activate the iDevice is required.
    If you do not have that information you will not be able to use the Device

  • HT203167 I can not find a song I purchased on iTunes.

    the song shows up under purchased but not in library

    Try this article:
    http://support.apple.com/kb/TS1408

  • How can I find previously purchased ringtones and download them?

    They do not appear with the rest of my past music/tv/book purchases that I can download using iCloud. I'm not talking about eligible songs that I have made into ringtones in the past. I'm talking about the pre-made ringtones you purchase straight off iTunes.

    Huh?  File has nothing to do with it.  Do not click File.  Forget File. It transfers FROM iphone TO itunes.  This is NOT what you are trying to do.
    You need to sycn your iphone.  This is very basic and is certainly covered in the manual.
    Open itunes.
    Connect iphone.
    Select what you want to sync.
    Sync.

  • I can not find purshed music on the cloud

    I can not find my purchased files on the cloud. I deleted my library in attempte to clean it up. a small part was not backed up. but should have been on the cloud. I look these items up in the itunes store it say "purchased" undrer them. yet they are not under purchased in the cloud.

    Move the iTunes folder from <Old User>\Music into <New User>\Music.
    tt2

  • Hi, I purchased itunes match in order to convert the previously purchased songs that reflected copyright and would not copy to other device.  Ran itunes match however, I can not find a way to obtain my 62 matched songs to place on hard drive to copy.

    Hi, I purchased itunes match in order to convert the previously purchased songs that reflected copyright and would not copy to other device.  Ran itunes match however, I can not find a way to obtain my 62 matched songs to place on hard drive to copy.

    Donna,
    You have to delete the DRM copies from your library first. 
    See the section "Can I upgrade my previously purchased music to iTunes Plus?" in this guide: iTunes Store: iTunes Plus Frequently Asked Questions (FAQ)

  • After purchasing Itunes Match I can not find my previous music saved on my iphone4

    I can not locate my previously saved music anywhere I've turned Itunes match off/on and I can not find any of my old playlist or songs?

    iCloud: iTunes Match

  • HT203167 i tried downloading an album - my itunes locked up, in purchases on itunes online it says it downloaded - how do i re-download to the same computer - can not find an option to do that?

    i tried downloading an album - my itunes locked up, in purchases on itunes online it says it downloaded - how do i re-download to the same computer - can not find an option to do that?

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from the music section of your iTunes library, close & then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked. This seems to help with partial downloads...
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
    See also:
    HT5085 - iTunes in the Cloud and iTunes Match Availability
    HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
    tt2

  • I have been working on a document in Pages 4.3 and now it tells me I can not open the document unless I upgrade to Pages 5.2. When I look up Pages 5.2 the App store says "installed" nor can I find a "purchase" or "install" button.

    My OS is 10.9.3.I've been working on a document in Pages 4.3. Now is says I can not open the document unless I upgrade to Pages 5.2. The Pages 5.2 page in the App store says "installed" nor can I find a "purchase" or "install" button. How do I get Pages 5.2?

    If you have already updated to Pages 5.2 on your Mac, you may be trying to open the file with a previous version of Pages. If this is the case, you have two versions of Pages on your Mac & are trying to open Pages 5 documents with Pages 4. Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there then right-click on the Dock icon & select Options > Keep in Dock.
    Installing new versions of iWork has never replaced existing versions. This is nothing new. The only thing new is that the '09 apps are moved to an iWork '09 folder if they were purchased from the Mac App Store. If they were installed from disk they should already be in a separate folder in Applications.

  • I can not find tv show purchased in my library

    I can not find tv shows previously purchased in my library how do i get them back?

    i have repeatedly done that. I get an error of "The disk can not be read from or written to". This has now happened on all TV downloads in the last two months. When i play on my IMac, they play fine. The same on my Apple TV.

  • I have an ipad2 and we purchased an HP office jet 6600.  I can not connect to print.  In searching the net, I have been advised to get the firmware update but can not find it.  Can you advise?

    I have an ipad2 and we purchased an HP office jet 6600.  I can not connect to print.  In searching the net, I have been advised to get the firmware update but can not find it.  Can you advise?

    Is the HP on the airprint list?
    iOS AirPrint Printers  http://support.apple.com/kb/HT4356
    How to Print from Your iPad: Summary of Printer and Printing Options
    http://ipadacademy.com/2012/03/how-to-print-from-your-ipad-summary-of-printer-an d-printing-options
    Print from iPad / iPhone without AirPrint
    http://ipadhelp.com/ipad-help/print-from-ipad-iphone-without-airprint/
    How to Enable AirPrint on a Mac and Use Any Printer
    http://ipadhelp.com/ipad-help/how-to-use-airprint-with-any-printer/
     Cheers, Tom

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