HT203167 I did not receive my in-app purchase in Monopoly Hotels.

How do I get refunded for an in-app purchase I didn't receive?

If you didn't receive your in-app purchase, you should first try contacting the developer of that app to troubleshoot the issue, before requesting a refund. You can contact Electronic Arts support here:
https://help.ea.com/contact-us?product=monopoly-hotels

Similar Messages

  • I did not receive an in-app purchase

    Monopoly Hotels:  I made an in-app purchase of Monopoly Money, but it never got credited in my game.  I have not been able to find anything on the Support page regarding this.  I went into my account, found my purchase, clicked on "report a problem" but I haven't gotten anywhere with that to actually report a problem.
    Any ideas?

    What happened when you click on the link and tried to report the problem?
    Yuou can contact iTunes by:
    http://www.apple.com/support/itunes/contact/

  • I did not receive my in-app purchase

    Hello,
    Before you read, I apologize if this is in the wrong category.
    About 2 days ago I purchased gold in "Temple Run 2" for $4.99(in-app purchase). I didn't get the gold, and it charged my iTunes account. I got the receipt. I made the purchase on 3G, maybe it lagged out but still charged me.
    Is there any way to get my gold or my $4.99 back? I don't want to make a huge deal about $4.99, though.
    Thanks,
    brad98g

    If you didn't receive your in-app purchase, you should first try contacting the developer of that app to troubleshoot the issue, before requesting a refund. You can contact Electronic Arts support here:
    https://help.ea.com/contact-us?product=monopoly-hotels

  • I did not authorize 2 in app purchases and because my credit card is at its limit, and i dont know how to reverse the in app purchases, i cannot update any app or do just about anything in the appstore or itunes store. I paid for apps, i demand my updates

    I did not authorize 2 in app purchases and because my credit card is at its limit, and i dont know how to reverse the in app purchases, i cannot update any app or do just about anything in the appstore or itunes store. I dont care if i owe apple's itunes appstore a few dollars over 2 in app purchases i never meant to download in fact the whole app itself i wanted to delete...but out of the hundreds (maybe lower thousands) fof dollars in music and apps and whatever else, that i rightfully purchased over the passed couple of years....should *NOT* have the upgrades and/or previous purchased songs withheld from me over $3 in accidently purchased add ons through an existing app i deleted an disliked anyway

    Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"

  • HT4009 Apple charged me £20.99 for in-app purchase for an app I just bought an hour ago while I did not bought any in-app purchase. How could I make claim and refund this money?

    Apple charged me £20.99 for in-app purchase for an app I just bought an hour ago while I did not bought any in-app purchase. How could I make claim and refund this money?

    If you didn't make an in-app purchase within the app then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    You may also want to turn off in-app purchases via Settings > General > Restrictions > In-App Purchases 'off'

  • HT4009 I did not download the in-app purchase at time of original App download, now I cannot figure out how to find and download the in-app purchase.  Please help!

    did not download the in-app purchase at time of original App download, now I cannot figure out how to find and download the in-app purchase.  Please help!

    Hello paddyliverpool,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Refund is an option.
    Best of luck,
    Mario

  • I did not receive a serial  number -- purchased Lightroom 5 from Amazon

    I purchased Adobe Photoshop Lightroom 5 from Amazon, but did not receive anything that looks like a serial number.  help.

    If you purchased a disc the serial number is normally on the disc case.  You need to contact whoever sold you the software to see what you need to do. 

  • HT1725 did not receive the goods i purchased

    hi,
    please help.
    I purchase USD99.99 of item in in application of chaos of three kindom and i did not received the goods but i was being charge for it.
    what should i do?

    Try contacting iTunes support and see if they can help (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Hi, I did not receive my in-app at smurfville according the pelican and the 125 free smurfberries. I did recieve a bill for 8 euro 99 cents. What can I do? All other in-apps were purchased well. Greetings from Tineke.

    Hi
    After I purchased an offer for Smurfville , I didnot receive the In-app. What can I do about it, please be kind and search through your systems and bring me the offer again, without the payment. It is the first time I didnot receive the offer, all other purchases went well.
    Bestelling-ID: M2M6YH6JN0
    Ontvangstdatum: 03-03-13
    Totaal bestelling: 8,99 €
    Best regards, Tineke

    Hi
    After I purchased an offer for Smurfville , I didnot receive the In-app. What can I do about it, please be kind and search through your systems and bring me the offer again, without the payment. It is the first time I didnot receive the offer, all other purchases went well.
    Bestelling-ID: M2M6YH6JN0
    Ontvangstdatum: 03-03-13
    Totaal bestelling: 8,99 €
    Best regards, Tineke

  • TS1424 i did not get the in app purchase i made on my itunes account but got billed

    need help to find out how to get an itunes reversal on an in app purchase that i did not receive

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • HT203167 I have not received 2 in app game items that i purchased how can i retrieve them?

    i played the Tapped out simpson's game and on two separate occasions have purchased the donuts and have noy received them... Does anyone know how i can either get a refud or the donuts?

    Audiobooks are currently a one-time only download from the store (which I think is a requirement from audible.com who supply them), so they won't appear in the Purchased link for re-downloading. You should be able to copy them from your old computer (http://support.apple.com/kb/HT4527), or from your backup into your new computer's iTunes (File > Add To Library)

  • TS3297 I did not receive the chips I purchased on Lucky Slots

    I purchased chips on Lucky Slots on 7-5-12 and the payment was deducted from my bank account but I never received my chips and I do not know what to do. Any suggestions?

    Hey myangel79!
    An SD card does not come with that printer. if you wanted the extra storage for the Zeen, you would have to purchase a SD card. It is not required however.
    Hope this helps!
    If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
    Although I work for HP, my posts and replies are my own opinion and not those of HP.

  • HT201272 did not receive content from in app purchase

    I have made a purchase within an app where I did not receive the purchased product. I have made a few other purchases in the same game and have always received my content immediately. How do I get a refund or redownload in app purchase?

    Even after disabling in app purchases (General > Restrictions) and setting the password requirement to 'immediately', I tried another in app purchase (for a smaller amount) and again it went straight through without asking for a password.

  • TS1702 Purchased in app content but did not receive, can not find a link to report the problem

    I paid for in app content and it said my phone could not connect to itunes and my purchase had not been finished, i did not receive anything. I left it a day and re-tried and this time was sucessful. however I have been charged twice, once for the original purchase which gave me nothing and again for the second which did give me what I was expecting. Been looking on apples website for help but have been getting no where fast.I receieved an email giving details of my purchases and it has a report a problem link but doesnt actually help.

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • TS1702 i recently purchased an in-app item for my skylanders lost island game. I purchased that jewel pile worth Au$1.99, my account has already been debited but I did not receive the jewels.  Can anyone please tell me how I can get a refund or at least g

    i recently purchased an in-app item for my skylanders lost island game. I purchased that jewel pile worth Au$1.99, my account has already been debited but I did not receive the jewels.  Can anyone please tell me how I can get a refund or at least get what I actually purchased?

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

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