HT203167 I had a glitch in my phone and all information was lost?

I had a glitch in my phone and all information was lost. I even had to rename my phone. I still use the same email and have ALL of the receipts sent to that email of previous song purchases. I would like them back. Apple says I have to repurchase?

Depending upon what country that you are in (and whether they are still in the store) you might be able to re-download them via the Purchased tab in the iTunes store app on your phone. If you are not in a country where music can be re-downloaded then do you have a copy of them on your computer's iTunes or on your backup of your downloads that you can use to resync them ? If not then only iTunes Support could potentially grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
You should be able to re-download apps via the Purchased tab in the App Store app, and ibooks via the Purchased tab in the ibookstore in the iBooks app.

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I had to get a replacement phone and have lost my contacts. The old phone was backed up on my laptop and not iCloud is there any way I can get them back?

I had to get a replacement phone and have therefore lost my contacts. Does anyone know how I can get them back considering that I backed up my old phone on my laptop and not iCloud?

if you have itunes on your PC/MAC sync the replacement iPhone using the last backup from the defective device

I had playlists before on my phone and now they are gone. How do I get them back?

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They are gone from my new iphone 5, and they were there. Now, I still have all my playlists on my ipod. Help!!!

Sync the iPhone to your computer. The PL will be put back onto the iPhone if selected.
MJ

I bought my iphone unlocked from carephone warehouse, I had a problem with the phone and apple swapped it over but they locked it to tmobile!!! what can i do?? I have changed contracts and can not use my phone!

I bought my iphone from carephone warehouse, sim free and with no contract. 5 months down the line I had a problem with the phone and I booked a genius appointment, they swapped my phone and gave me a new phone but they locked my phone to tmobile!!! I now do not use tmobile and I have an iphone which is locked to tmobile!!! I bought an unlocked phone and apple have locked it!!! what can i do?

In response to this, Carphone Warehouse (and Phones4U) sell what is commonly referred to as "sim free" handsets - these are not the same as unlocked. Sim free handsets will automatically lock to the first network sim card that the phone is activated with, and that will be permanently. The only way to unlock the handset would be to go through the network (T-Mobile I understand) and request they unlock it for you. More than likely, there will be a charge as you are no longer a T-Mobile customer.
If you ever want to purchase a new unlocked iPhone, the only place you can buy one is from Apple directly. Any other place will most likely sell sim free handsets.

Hello, I had blackberry messenger on my phone and delete...

Hello, I had blackberry messenger on my phone and deleted it by accident.. Now I am trying to download it again and it is telling me that I dont have 4.0 and 4.1... Please help!!!

Hi there!
There are a multitude of questions/answers to go through to help you out, but those won't work unless you come to the forums and register an account. Please come to:
http://supportforums.blackberry.com/rim/
and register an account. Then post to the applicable forum.
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

When setting up my hubby's new phone to itunes, I have somehow merged the 2 itunes accounts together and now itunes is not responding to my phone and all of my info has synced onto my hubby's phone wiping all of his info and adding mine...Help!!

I have an Itunes account already set up, when setting up my hubby's new phone to itunes, I have somehow merged the 2 itunes accounts together and now itunes is not responding to my phone and all of my info has synced onto my hubby's phone wiping all of his info and adding mine...Help!!

If her data was not backed up or synced to something, it's gone. Sorry.

Hi! I have a library of around 1000 songs on my iTunes, I recently synced my phone and all was lost, my partner has the same songs on hers with a different sign in, but not backed up anywhere, any suggestion on how I can store her tunes in my account ???

Hi! I have a library of around 1000 songs on my iTunes, I recently synced my phone and all was lost, my partner has the same songs on hers with a different sign in, but not backed up anywhere, any suggestion on how I can store her tunes in my account ??? Then sync them to mine? When I sign her phone into her account I get a message warning that if I sync the dogs on her phone will be replaced by the ones in the library! But as there are no songs there I'm reluctant to continue!!! Please help this non techi guy.!!!!!

Hello Solid Buck,
Thank you so much for providing the details about the duplicate song issue you are experiencing. It sounds like you would like to remove the duplicate songs that will not play on your iPhone, but when you connect it to iTunes, iTunes only shows you one copy of the song on your iPhone.
In this situation, I recommend deleting the individual songs that do not play directly from your iPhone. I found the steps to do this on page 61 of the iPhone User Guide (http://manuals.info.apple.com/en_US/iphone_user_guide.pdf):
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
Thank you for using Apple Support Communities.
Best,
Sheila M.

HT4191 how do I not sync notes with my email? I have a business email on my iphone as well as his iphone. Now all of my notes are on his phone, and all of his notes are gone. We have never adjusted any settings, I only added the shared email account to hi

How do I not sync notes with my email? I have a business email on my iphone as well as my husbands iphone. Now all of my notes are on his phone, and all of his notes he previously has on his iphone are gone. We have never adjusted any settings or hooked it up to itunes, I only added the shared email account to his phone. Help???

Hi StoneLeadyFarms,
Thanks for visiting Apple Support Communities.
It sounds like notes on your devices may have synced when the email account was added, as described here:
iOS: Syncing Notes
http://support.apple.com/kb/HT4191
Notes are associated with an IMAP email account or iCloud account. To sync Notes, enable Notes for each account in Settings > Mail, Contacts, Calendars or Settings > iCloud.
You can stop syncing notes by tapping Settings > Mail, Contacts, Calendars or Settings > iCloud, tapping the email address that you added, and switching Notes to the off position.
Additionally, if your husband has backed up his iPhone to iTunes or iCloud, the steps in this article can help with recovering the lost notes from his device:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Best Regards,
Jeremy

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The system for update from version 9.0.0 does not work at all. "There are no updates" listed in the dialog.
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ftp://ftp.adobe.com/pub/adobe/acrobat/win/9.x/

I'm trying to sync my iPhone4s, but everytime iTunes tries to sync, I get a message "This iPhone cannot sync because the sync session failed to start." I've tried restoring my phone, and all my software is up to date. How do I fix it?!

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Try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore
Before that, back up your device, explained here:
iOS: Back up and restore your iOS device with iCloud or iTunes
How to back up your data and set up as a new device
You can check your warranty status here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do

I had to get my laptop cleaned and all my itunes music and movies are gone how do i get them back?

i had to get my laptop cleaned and all my itunes music and movies are gone how do i get them back?

It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy to put everything back.

In the old Mobile me storage I had shared storage for my family and all of our devices. How do I breakup the 55GB across my apple accounts now that iCloud is by device by user?

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That storage moves to master account. Since there are no accounts like that in Icloud, people in your family will enjoy complimentary 5 gigs from Apple and they will let you know if they need anymore. You will not be able to manage storage from windows desktop

My Firefox start page had a check box for searching Canadian pages which was lost when I upgraded to 4.0. How can I get this back?

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Hi,,I forgot the icloud id and all information for this accound and i can't active my mobile please haw i can find my account i remember password only for may account.what is account linked my phone

hi,,,
I forgot the icloud id and all information for this accound brcouse my children forget it, i was restored my iphone naw is blocked and i can't active my mobile please haw i can find my account linked phone. i remember password only for my account i don't remember that exactly
please find it to me
thanks,,,
<Personal Information Edited by Host>

This is a user-to-user tech support forum, as explained in the fourm Terms of Use you agreed to when you joined. No one here can find your ID. See this:
Apple ID: If you forget your password
Apple - My Apple ID
Message was edited by: modular747

HT1937 i have just downloaded a new version of Iphone software on my iphone 3 . but i'm facing problem in configuring it . also tried to configure it with itunes but it always says that there's no sim card in your phone and previously i was using same sim

i have just downloaded a new version of Iphone software on my iphone 3 . but i'm facing problem in configuring it . also tried to configure it with itunes but it always says that there's no sim card in your phone and previously i was using same sim without any problem . need solution . kindly help .

Hello ashharuddin,
Thank you for using Apple Support Communities.
For more information, take a look at:
iPhone: Troubleshooting No SIM
http://support.apple.com/kb/ts4148
Toggle Airplane mode On and Off.
Try turning iPhone off and then on again.
Check for a carrier settings update. Tap Settings > General > About. If an update is available, a prompt will appear.
Remove the SIM Card and verify that it is a valid, carrier-manufactured SIM. Also verify that it is not damaged, worn, or modified. Then reinsert it.
Restore the iPhone.
Have a nice day,
Mario

HT203167 I had a glitch in my phone and all information was lost?

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