HT203167 I have got my music for free however I can not get back any of my ringtones. I went to get one it said that I had already purchased it before but I still had to buy it again.
I do not as of right now have access to my computer.
Ringtones are currently a one-time only download from the store, so if you download it from the store again then you will be charged for it again - you will need to sync it from your computer's iTunes
Similar Messages
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I need to upload into configurator an app I got when it was free, however I can't PURCHASE the app as it thinks I already have it in my VPP account. I am using TWO MacBooks and TWO configurator profiles - one on each MacBook, BUT one school VPP apple ID in iTunes. I downloaded this app when it was free and put it into ONE configurator account, but I now want to put it into the other account on the other MacBook. I understand I need to pay for the app and get codes, however as it is already downloaded into my VPP iTunes, it comes up as downloaded and I don't know how to redeem codes or pay for it? Please advise. Thank you.
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the region where you are located.
9. Tap "Done". -
when i downloaded ios7 on my phone it prompted me to connect to itunes. when i did that it said that my phone is up to date, but it still wouldnt let me access my phone. the box under it said that if i am experiencing problems i can restore my phone to its original settings. if i do that will i lose everything on my phone?
You can try to restore it via recovery mode as show in the link below:
http://support.apple.com/kb/ht1808 -
For some reason I can not launch Dash board anymore. I have used Finder and it is not there. What can I co besides take computer into service?
1. It's possible you removed Dashboard from your Dock by mistake. In that case, you can find it in your Applications folder and drag it back to the Dock to create the alias. The entire Dock are aliases.
2. If you cannot find in your Applications folder you can try re-installing the Combo Update I linked to.
This is a fuller install, as opposed to an incremental "delta" update so it should overwrite any files that are damaged or missing. It does not matter if you have applied it before. -
"You have already purchased this item. Would you like to buy it again?"
I bought an album from iTunes on my PC. I went on the iTunes store on my iPod Touch to download the same album, but it said "You have already purchased this item, would you like to buy it again?" My question is will I get charged again if I hit buy? If so, then why would I get charged? I already bought the album. On my iPhone 4s and iPad2, the album automatically downloaded due to that one feature (I forgot the name). So why can't I do the same on my iPod Touch?
"My question is will I get charged again if I hit buy?"
Of course you will. Why would you do this?
" If so, then why would I get charged? "
Because you are buying it again.
"So why can't I do the same on my iPod Touch?"
You can, just not by buying it again.
Read this:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I purchased two seasons but it still makes me buy episodes
i've tried logging out and in and removing and reinstalling, but apple is starting to get worse i think
Hello t_lauralee,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning purchasing issues:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
itunes is telling me i already purchased a song but it is not in my library. Where do all your purchases go? I am tried of repurchasing songs. You should always be able to access any song you've bought in the past!
itunes is telling me i already purchased a song but it is not in my library. Where do all your purchases go?
Purchases go in your library. They'll be listed in the main section for each type of content, and normally also in the Purchased playlist. Was the song ever in your library, or have you been totally unsuccessful in getting it to download?
I am tried of repurchasing songs. You should always be able to access any song you've bought in the past!
Unfortunately the content owners do not as of this time agree. All the major download stores have the same "one purchase one download" for content other than apps because the content owners require payment for every download whether or not it's a new purchase.
If you can post more details about your setup, software versions, and the exact nature of the problem, perhaps someone here can help you figure out what's going on.
Regards. -
I have recently had problems in getting my Adobe Premiere Elements 10 to run. One of the gentlemen was able to take over control of my computer, and got it working for me, however since that time the program will sometimes open but most times it just freezes the computer and I have to shut it down and re open without any success with opening the elements program.
Can you helpSosure
What computer operating system is your Premiere Elements 10 running on?
What video card/graphics card does your computer use? NVIDIA GeForce? If so, please read the Announcement about the Premiere Elements 10 NVIDIA GeForce issue which is found at the top of this web site. Does that apply to you? The explanation for the situation and the fix (roll back of the driver version) are all included in that Announcement.
We need to rule in or out this factor at the onset before we get to other questions
a. non NIVIDIA video card/graphics card driver
b. project preset and properties of source media
c. computer details
More later.
We will be watching for your reply.
Thank you.
ATR -
The bottom rubber case of my macbook 13" late 2009 has expanded and has detached from the main body..As i'm not presently under warranty i wanted to know will the repair be free of charge for me. I had once got it replaced for free but in warranty. As i read some where in the support that apple had agreed with the defect and had decided to replace the bottom covers without any charge. And even if i'm charged for it what will be the amount will hav to pay for it..
ThankxHi,
Here's the Bottom Case Replacement Link
http://www.apple.com/support/macbook-bottomcase/
It doesn't answer your specific questions about cost... but it does advise to contact an Apple Store or an AASP...
Anyway have a look at it... if you haven't already..
Cheers and Good Luck... -
hi can anyone help please ? i have had apple products now for apron 7 years BUT have never been able to make the bluetooth work , not even when 2 products i.e. : phone and iPod are in the same room. So i stopped trying but would like to set it up between my iMac and iphone / ipad but can't get it to work, they say discoverable but just will not connect to one another. I also tried the connection code and tried without one ... NO JOY ... Is this common or am i a twit ?
You can't connect an iPhone or iPad to a Mac via Bluetooth, except for Internet tethering.
You're not doing anything wrong - it just isn't a feature of iOS devices.
What were you hoping a Bluetooth connection would allow you to do? -
Hi, I had recently purchased ipad3 and but obviously have been having issues with heating up and some minor issues with video playback etc. Apple has agreed to replace my device. I need help in deciding whether i should get a new ipad3 or opt for ipad2. Seller is willing to replace it with ipad2 as well..
Have also heard that the ipad3 revamped version is around along with the mini pad rumor..too much information - lot's of confusion pls helpLindsay,
Your iBookG4 is still a pretty awesome Mac. Like already said, it has the power to run Leopard, but it depends if you have an internal DVD drive.
Then I suppose you have to add up the cost of the OS, perhaps another 512MB RAM, iLife 08 and replacements for any favourite apps that you currently use (Leopard breaks a lot of stuff, but Intel breaks even more). Compare it to the cost of a new MacBook, which wil have all of that included and be 3-4x faster too.
It also depends on what you want to achieve with your iBook. My PMG4 still cuts it today, I still use it in preference to my new Mac Pro, It's about the same age as your iBook, and I'll only stop using it when it becomes "painfully" slow. My 1 year old son currently uses the Mac Pro (parts for a Mac Pro are easier to replace than those for a PMG4).
I think your choice is simple, if you can a cheap copy of Tiger, use that, it'll get your iPod Touch up and running. It came in DVD and 4 CD version (by request).
Leopard will work for you too but a lot of the best eye-candy requires quite a meaty graphics card and you may need a RAM upgrade and replacement software - OS9 Classic is not supported in Leopard. -
I have been charged $22 for some songs that I had already purchased a long time ago.
I was charged again for songs that I had already purchased, how can I get this removed?
" When I did this, my library showed all the music I have "purchased" from itunes but did not have the music that I downloaded a long time ago through itunes from my old CDs."
Correct.
" How can I get that music to show up in my library now on my new computer? "
Copy it from your old computer or your backup copy of your old computer.
The sync is one way - computer to ipod. -
I have updated my iPhone 3Gs to the latest software in an attempt to iron out a problem with a new telephone network provider (Tmobile). I had backed up my phone before I did this. Now I have lost my music and apps. I can't sync the phone with my Mac, I can't re-download from iTunes as the phone says I don't have any music or apps available to re-download although it all shows up on my Mac. The music and app content cannot be restored when I try to restore the phone from the back up I madeon my Mac. Help!
Working on that now. I'm just getting frustrated that everytime I run updates for the phone I end up with tech problems that I have to spend time solving as opposed to updates that actually improve my usage. Now I will once again get to spend hours reloading my phone all for updates that didn't affect my usage in the first place.
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Someone else bought an app on the store on my new computer. I had already purchased the app before on my old computer, so I deleted the app on my new computer that the other person purchased. I now want to download the app again through MY account. When I click INSTALL it asks for ID, but it shows up automatically with the other person's ID, so I delete that and enter mine instead. I then click SIGN IN, but then it says "Unknown error", then I click OK, then it says "We could not complete your request. There was an error in the App Store. Please try again later. (4)". How do I get rid of all info of other people's IDs so I can get the app through my account again?
The app that I'm trying to download actually might have been a pirated app. But I deleted it, so why is it not letting me get it through my account?
Please help!
Thanksyou may delete this discussion. I fixed the issue
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I already try these steps but I still got the problem I can't make a video call at all or receive .
Here som other steps you can try;
Make sure that you have an internet connection
Make sure that you have a valid Apple ID (check here: myinfo.apple.com). Note that your Apple ID to register FaceTime on iPad 2, iPod touch, or FaceTime for Mac must be an email address. You can create a new Apple ID or make changes by visiting myinfo.apple.com and using the “Manage your Account” part.
Tap Settings > FaceTime to see that your email address is verified. If your status is saying “verifying,”; then try toggling FaceTime off and on (Settings > FaceTime OR FaceTime for Mac: FaceTime > Preferences)
Try turning FaceTime off and on again using the following (iOS: Settings > Phone OR FaceTime for Mac: FaceTime > Preferences)
Make sure that FaceTime is enabled (Settings > FaceTime.)
Make sure that the camera for FaceTime is not restricted (Settings > General > Restrictions.)
Tap Settings > General > Date & Time to check date and time are set correctly.
Make sure that you are using the correct method for calling the person. iPhone user: Use the phone number; iPad 2, iPod touch, or FaceTime for Mac user: Use the email address
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