HT203167 I have lost my audiobooks that I purchases on my old phone. I have gotten a new phone and they are not in the iTunes downloads. Please help.
I have lost my audiobooks that I purchases on my old phone. I have gotten a new phone and they are not in the iTunes downloads. Please help.
Audiobooks are currently a one-time only download - have you not got them on your computer and/or on a backup ? If not then you can try contacting Apple, but they are under no obligation to let you re-download them : http://www.apple.com/support/itunes/contact/
Similar Messages
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I have a windows computer running xp. I can not load the latest version of I tunes. I receive an error message that the 'msi" file can not be found. I can not delete I tunes for the same reason.
HELPItIt is the the ituens msi file
From: Apple Support Communities Updates
[email protected]
Sent: Monday, February 27, 2012 3:40 PM
To: escow 39
Subject: - Re: I want to install the latest version of
i tunes. I recieve an error that the MSI file is missing. It won't load the
new version and I can not delete the software either. HELP!
<http://images.apple.com/support/images/emails/apple_logo_gray.gif>
<https://discussions.apple.com/index.jspa> Apple Support Communities
Re: I want to install the latest version of i tunes. I recieve an error that
the MSI file is missing. It won't load the new version and I can not delete
the software either. HELP!
created by b noir <https://discussions.apple.com/people/b+noir> in iTunes
for Windows - View the full discussion
<https://discussions.apple.com/message/17708214?ac_cid=142432#17708214 -
Hi everyone,
This is my first post so if I've made any mistakes please forgive me. I have recently upgraded from Windows 7 Ultimate to Windows 8.1 Professional however, now my iPad and iPhone are not recognised in iTunes. I have checked Device Manager and the iPad is listed, I also asked it to update the driver but it informed me that I have the most up to date version. Can anyone help please?Hi Skydiver119,
Many thanks for your prompt reply however, I found this post and it worked perfectly. I hope it helps other users.
Plug your Ipad USB cable into USB port.
Go to your Control Panel, click Hardware and Sound, then click Device Manager.
Click on Portable Devices, and you should see Apple Ipad shown (or whatever apple device your using).
Right-click the Apple Device your using, and choose Update Driver Software..
Click "Browse my computer for driver software."
Click "Let me pick from a list of device drivers on my computer."
Click the Have Disk button. (If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and click next. The Have Disk button should then appear.)
In the "Install from Disk" dialog, click the Browse button.
Use this window to navigate to the following folder:
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead).
Click OK in the "Install from Disk" dialog.
Click Next and finish the driver-installation steps. Open iTunes to verify that the device is recognized properly. -
I recently purchased a song from itunes and when the song downloaded, it deleted/removed my entire song library. Only leaving the one song.
My photos and aps are still there, but no songs. Anyone ever encounter this and how do you fix it? I don't want to loose my songs as some are not in MY itunes library. HelpIf the songs are still on your ipod, make sure autosync is disabled in iTunes on your computer, connect and right click on it in the device list, then choose "transfer purchases" to copy all bought media and apps from your ipod to your computer.
If the songs are not on your computer and got deleted from your ipod as well, you can't get them back, unless you have a backup of your iTunes library as part of your computer backup. -
I Paid the 2.99 for 200gb on iCloud. Now all the photos have disappeared and are not in the cloud
I will move this post to the Acrobat.com forum so that the Adobe staff for the Acrobat.com forum can find out what happened to your lost files between March and August 2014.
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I have iTunes 10.6.3.25 and I can't find my audiobooks that I downloaded from a library website. The audiobook tab is visible in iTunes but none of the audiobooks are there. They are on my iPod nano. Please help!
When you say they are displaying in your iTunes library, are you talking about the Audiobooks section of your iTunes library and not the audiobooks section indented under the iPod in the left pane of iTunes under Devices?
Is the iPod Shuffle configured to sync audiobooks or do you manually manage the iPod's contents?
B-rock -
I am in tears! I have just lost all my music in my itunes and they are not located on my pc either as it's a new pc. Help PLEASE!
Did it used to be on that computer ? Your music library will only be where you put it, buying a new computer and installing iTunes on it will not put your library on it.
If you go in Edit > Preferences in your iTunes and on the Store tab tick the 'show iTunes in the Cloud purchases' tickbox then your iTunes purchased music might show in the Music part of your library with cloud icons against them for redownloading - if you've moved countries since buying the music or if it's no longer in the store then it won't show for redownloading. And check to see if you've hidden any of your purchases : iTunes Store: Hiding and unhiding purchases - Apple Support
For your own music (e.g. copied from CDs) and what you can't redownload then do you still have your old computer with it on, or do you have a backup of your downloads/library, or is it on your phone ? If on your phone then there are some programs listed halfway down this page which should be able to copy it back : Recover your iTunes library from your iPod or iOS device.
Or to copy it from a different computer : How to move your iTunes library to a new computer - Apple Support. -
i used to have an app store and lost it and i created a new one and i can not update the iphoto app on my macbook pro because it was updated with the old account, is there a solution for this problem?
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID. -
I have two ipods in my house that were set up under the same email. I have since assigned two different emails. How can I change the game center account so that is not shared by both ipods because it is for two different users and they are not happy?
By "game center account", do you mean Apple ID?
If so, you can change it.
1. Tap settings and navigate to iTunes and App Stores
2. Tap "Apple ID" and then tap "Sign Out"
3. Log in with a different ID. -
I have an iPod touch that is synced with my library. I just got a new Nano and I want to sync that with the same library but I can't figure out to do it with iTunes 11
I watched the new itunes tutorial, and if you double click on the blank part of the bar that says music, videos, apps, etc, a button will show with your ipod's name.
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After upgrading my software i have seem to have lost all my contacts and photos, i did a back up but i have no idea how to get them back on? maybe im illiterate but i dont know how to find it in my itunes? please help!!
http://support.apple.com/kb/HT5824?viewlocale=en_US&locale=en_US
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I have bookmarks and notes that are no longer attached to the original page and I can't find a way to delete them. Could someone help me purge these things so they are not in the way?
James Ward4 Thanks for your suggestion. I have tried the video app and it appears to have some, but not all of the downloads which are viewable without wifi, so I will now review the download process and see if I can capture the missing episodes. Thanks again.
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I have recently had to hand back my work computer having had my email account closed as well. I have opened a new account but having done this I cant open the books I have on my reader that were purchased through my old account. How can I open my books on my e reader now? Please help.
Yes, I guess as the new account I had to open and then reassign my reader
to purchase more reading material as the new account id has I guess blocked
my reading of the previously purchased books already saved. Does this make
sense? -
I have some albums that only a few tracks are recognized and others are not. The difference in the info is that the pc recognizes the tracks that say aac matched and not the ones that say aac file. how can I fix that. I have tried to creat new file but the message unknown error (-50) pops up. Also these files have played in the past
We usually advice first to Reload web page(s) and bypass the cache in case of such problem and then do a check for extensions to see if any are causing the problem.
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Other possible causes can be zooming a page or having increased the minimum font size.
*http://kb.mozillazine.org/Websites_look_wrong -
I have an iPhone 5 and when I go to raise or lower my volume it says my headphones are connected and they are not how do I fix this?
more here
https://discussions.apple.com/thread/1343532?start=315&tstart=0
and here
https://www.google.dk/search?client=opera&q=iphone+stuck+in+headphone+mode&sourc eid=opera&ie=UTF-8&oe=UTF-8
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