HT203167 i purchased a song on my iphone itunes and it wont download, i need help!!
I recently purchased a song on my iphone through Itunes...and when it was trying to download it got stuck. Ive tried to download it more than four times and it just wont download. Ive tried doing the report a problem through itunes but it did not help. it still wont download. It does show up on my itunes library from my computer but not on my phone and i cant play it...someone please help me.
I recommend deleting the song then redownload it from the purchased page of your account.
http://support.apple.com/kb/HT2519
If this will not work, please contact support.
https://expresslane.apple.com/Issues.action
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I bought my song from iTunes and it wont download to my iPhone.
I bought my song from iTunes and it wont download to my iPhone.
What have you tried?
What happened?
Error message?
What did it say? -
I have a white iPhone 4s and since a few days ago, I have not been able to access anything on my phone via my laptop. I have tired everything it says on the support pages but still nothing. My phone tells me it is charging but nothing pops up on iTunes or my laptop. I am seriously running out of methods to try.
Delete your old Firefox Profile and create new one
*http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
Backup and Restore your profile data's
*https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
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I cant get the 2 songs to play after i backed up and set up Icloud. The songs show up on the artist and song selections but not in the purchased playlists. When i select the songs either throws me to another song/artist or it takes me right back to the artist art work.
Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Delete the songs and redownload:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
i purchased two songs on my iphone and it did sync with itunes. Then i put the two new songs in a music folder and it won't sync the songs to the folder on my iphone. same phone same computer never had this problem before.
In iTunes, try signing out of your Apple ID & then back in: click on iTunes Store on the left sidebar of iTunes, click on your Apple ID on the top right, sign out, sign back in. Then try to sync your purchased music to your phone again.
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I purchased a song on my iphone,, how do i set it as my ringtone?
i purchased a song on my iphone as i want it as my ringtone,,, does anybody know how to do this?
Go back to the iTunes Store. Tap More at the bottom right. Tap Tones on the next page. Find the ringtone you want and buy it.
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I have purchased some songs on my iPhone and my iPod and when I sync them to my iTunes account they get duplicated. Both songs work. I can't deselect one, when I try it deselects both. Same if I try to delete one. I can delete it from my iPhone or iPod, but when I sync them it gets put right back on there.
There is an issue with the way the account is set up. Songs cannot download "from" a phone or iPod. But the settings can be set for auto download from the account.
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Purchased a song on my iPhone and it doesn't come into iTunes when I sync
Purchased a song on my iPhone and it doesn't come into iTunes when I sync. Tried going into iTunes and checking for downloads ... thought there was a place to check for purchases. How can I get this song off my phone and into iTunes?
Connect your phone and use the iTunes File Menu -> Transfer purchases from...
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why everytime I purchased a song on my iphone and 1 day after downloaded it, the artwork disappeared? please help. iOS 8.1.3 iphone 5s here.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
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HELP ME! I have just accidentally purchased a song on my iPhone that I didn't want. It has charged me, but the download has been paused. Is there anything I can do to stop it and get a refund?
Only iTunes support can remove from your download queue, or you could just download it, then delete it. As far as a refund goes, plead your case:
Go here, ask for assistance:
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Yesterday, i purchased a song on my iPhone through the iTunes store and it wont now play on my phone. Any ideas or help?
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
TS1368 I purchased a song on my iPhone its not downloading,it keeps telling me to retry
I purchased a song on my iPhone and it's not downloading it keeps telling me to try again
Downloading past purchases from the App Store, iBookstore, and iTunes Store
For information about enabling Automatic Downloads, see this article. -
i purchased an album years ago on itunes and now iv bought a new laptop and want to put all my purchased music onto it, however it says iv only bought two songs off the one album. i know iv bought the whole album because ive got it on my iphone. how do i retrieve the rest of the songs without paying for them again?
Hello there Nihalith,
It sounds like you are trying to download a purchased album, but not all the tracks are listed as being purchased. If you still have the receipt that was emailed to you when you bought it, you can use it to report a problem with the purchase to the iTunes Store directly with this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Thank you for using Apple Support Communities.
Regards,
Sterling -
I have purchased a ringtone for mu mobile iphone 4s and cannot find it. Your help is appreciated
I'm assuming that Rosersberg is in Sweden (?). If it is then you are in a country where music can't currently be re-downloaded from the store, only apps and ibooks. If you still have your old computer with your music on it then you should be able to copy it over from it e.g. via file sharing, an external drive : copying content.
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I put songs onto my IPhone 4, and they show up under the "On This Phone" section in itunes, but when I go to play the songs on my phone, they aren't there. How can I fix this?
When you look at your iPhone, are you looking in the Music app or in the iTunes app? Be sure you are looking in the Music app, and look in the Songs category. If your songs are not here, you may want to try syncing your information again through iTunes. To do this, uncheck "Sync Music" and then click apply or sync in the bottom right corner of iTunes, and then recheck "Sync Music" and then click apply or sync again.
I hope this helps!
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