HT203167 I purchased Kings of Leon Come Around Sundown when the album came out and have enjoyed listening to it since, but now it has dissapeared from all my devices and my purchase history. How do I recover this album?

How do I recover my Kings of Leon album?

It can take a day or even two sometimes before the transaction is processed. Paypal is then the first to inform you by email and later it is Apple. I have a credit card in my Paypal account which means that I don't have to put money into Paypal.
And if the purchase is not billed at all, no problem at all I guess.

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I have several users in an exchange environment who cannot email a photo from the iPhone. When the click on Email Photo, they are prompted to configure a mail account even though there is already an exchange account in place. How do I remediate this?

I have several users in an exchange environment who cannot email a photo from the iPhone. When the click on Email Photo, they are prompted to configure a mail account even though there is already an exchange account in place. How do I remediate this? Not all of the users in our environment have this issue. If the users having this issue, install a secondary email account, Gmail, Hotmail, etc, then they can send through those accounts. Why would the exchange account not be seen to send photos?

Sounds like it worked until the policies associated with the account that are creating the problem were fully pushed down.
Try setting up a new (test) Exhange account and see if it behaves the same way on the phone (after removing the problem account from the phone, of course).

I accidentally deleted a folder of music from iTunes. I have Match, and now it seems deleted from all my devices. How can I get it back?

I accidentally deleted a folder of music from iTunes. I have Match, and now it seems deleted from all my devices. How can I get it back?

Were you in iTunes or the Finder? If you were in iTunes what exactly did you click? You say "a folder" but the only "folders" in iTunes contain Playlists and deleting a playlist will not delete tracks from the iTunes library.
When you deleted the music were you prompted to delete the tracks from the cloud? If so, did you do so?
Were you prompted to move the files to the Trash. If so did you do so? If you did have you emptied the Trash?

I purchased a new computer and after setting up iTunes with the new computer, the majority of my previously bought songs appeared, except for one album. How do I recover this album without having to repurchase it?

Can anyone help me in trying to recover this album? I don't want to have to repurchase it because I already paid for it once.

One way is to restore from backup. The other way is to use iTunes on your old computer to burn a hard copy of the album (ie, make a audio CD.) Then import the songs to your new computer.

I purchased a year of adobe cc today. when the screen came up to tell me it was processing my payment, not to hit the "back" button or refresh the page as it could take a few minutes. That was 7 hours ago. The help chat told me it would take 24 hours to p

i purchased a year of adobe cc today. The screen came up to tell me it was processing my payment, not to hit the "back" button or refresh the page as it could take a few minutes. That was 7 hours ago. I contacted the help chat department and was told it would take 24 hours to process. Is this normal?? Why would the screen tell me "a few minutes" if it's actually 24 hours? Has anyone else had this problem? I am so tempted to just refresh the page and try my luck with my credit card canceling a second payment should it happen. THAT might be faster.

Hi stephanie palmer,
We would like to inform you that your order has been placed successfuly and you can strart using the subscription.
Kindly follow the below mentioned link to install products.
Creative Cloud Help | Download, install, update, or uninstall apps
Kindly share the results once done.
Thanks,
Atul Saini

When clicking for a new tab, I used to to see previuos tabs history. But now it goes to an "I=play, yahoo bing search page. How do I delete this page or go back to the history page

when I click "new tab" the new page would be the search abr along with the :most used list. But now the "new tab" opens in a "I-Play", yahoo-bing search page. How do I get rid of the yahoo page and get back to the most viewed page????

A new tab opens by default as a blank tab (about:blank).
If that isn't the case then an extension has changed that behavior.
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
You can look at this extension to set which page to open in a new tab:
*NewTabURL : https://addons.mozilla.org/firefox/addon/newtaburl/
You can open the about:config page via the location bar and do a search for bing via the Filter at the top of the about:config page. 
You can reset all bing related prefs that appear bold (user set) via the right-click context menu to their default values.

HT2729 I rented a movie and transferred to my ipad but now I would like to watch it on my apple tv. How can I do this?

I rented a movie and transferred to my ipad but now i want to watch on my apple tv. Can I transfer it back or how can I watch it through my tv?

Hello leannerich,
The easiest option for you may be to use AirPlay to stream the movie from your iPad to the AppleTV. The article below will walk you through the process of setting that up.
Using AirPlay
http://support.apple.com/kb/ht4437
Hope that helps,
Griff W.

I have an old and new mac and used transfer manager to put the old mac on the new so that i have both users on one computer but now I can only log in as the new and as guest so cant access my old computer docs on this newer mac. Help!

Hello I have just sold my old macbook and so transfered all my data to my newer macbook using transfer manager. This allowed my to login on the newer computer under either the old or new username so I could access both computers' data on my newer computer. Last night that worked but today I can only access my newer user and a guest user. Where did my old user name and all the data go after the transfer? Help please! I have to give the buyer the old computer today!
Aminah

I am not familiar with "transfer manager." Did you perhaps use the Migration Assistant? What operating system is installed on your new computer?
If you look in your hard drive, in the Users folder, do you see a folder with the name from your user on your old computer?
Best of luck.

HT204370 I purchased a movie and downloaded to my previous (PC) computer, but now iTunes has no record of it in my purchase history to dowload to my new Mac(which is under same iTunes ID). Do I have to "re-purchase" the movie to download onto my new Mac?

Any help with this issue would be greatly appreciated, as I will NOT pay for the movie again as it was already purchased.

Did you not copy it from your old computer to your new one?
Have you failed to maintain a backup copy of your computer?

I just bought ipad2 but would like to print from it, what is a air printer. How do I set this up... I have a brother printer

How do I set up ipa2 so that I cn print

Printers that support AirPrint don't need any additional apps in order to print to them, they just need to be connected to the same wifi network as the iPad - the printer models that support AirPrint, and a bit of info about it, are on this page. If your printer doesn't support AirPrint then you could see if the printer manufacturer has their own app in the store which works with it, or there are third-party printer apps suc as Print n Share and Print Central which miht work with it.

How can i get my iPod to stop playing after it finishes an episode? At one time I could do this and fall asleep listening to my podcast but now it keeps playing and the battery is dead in the morning.

why won't my iPod stop after finishing episodes. It keeps playing.

Thank you for using the Apple Support Communities
On the iPod you can enable a sleep timer: Settings -> Extras -> Alarms -> Sleep Timer.
-Zeph

I am making an ad for a virtual magazine. It needs to have a hyperlink to my website, but must be submitted in a TIFF, PDF, JPEG, or EPS file. How can I do this with the Photoshop file I have already made? Please Help!!

New to Photoshop here, please help!

Normally the best way to create an add is to to do it and to export it as PDF/X-4.
From Photoshop you can save as PDF, choose either the standard as the printer asks for or save as PDF/X-4.
Never use in any case EPS.
If the add contains vectors and/or fonts PDF is the best file type.
If no text or vectors are used you could use JPG with high compression quality, tiff or (not in your case) psd.
Take care that
Your file is not flattened to background, so all layers are alive, otherwise fonts will be rasterized.
You file should have a resolution in minimum between 240 and 300 ppi (not dpi)
With the text: is it pure black or is it 4c-black? K-Black is easier to accomplish in InDesign.
Don't make small elements in 4c.

I did a backup on my iPod touch and it said it worked...but now it won't let me access anything and says "iTunes has detected an iPod in recovery mode. You must restore this IPod before it can be used." I will lose all my videos and pics if I do that

I did a backup on my iPod touch last night and it said it worked...I wanted to make sure my 1100 pictures and videos, mostly of my son, were safe since we rarely use the iPod touch anymore since we bought an iPad...I can't find them or I have no idea how to access them...I do not have a MAC...I have an HP computer with windows...
Now when I try to use my iTunes a message comes up that says my iPod is on recovery mode and has to do a restore to use my iTunes again...so when u click on that it states that pushing that button will restore my iPod touch to its factory settings...which means I will lose all my data...which I CANNOT do bc the videos of my son are some of his first words, first giggles, etc.
Now my iPod is stuck on a screen with a picture of a USB cord and an iTunes icon... and holding the power and push buttons down at the same time does nothing except bring up the apple icon for a moment and then it goes right back to the USB and iTunes icon
When I called Apple they said in order to talk to tech support I had to pay a fee of 19 dollars...which I think is kind of crap...I paid over 300 dollars for this and all I want is somebody to help me access my pics...I have done nothing wrong...this iPod was never dropped and never broke...I did the backup like I was supposed to and now I have an IPod touch that does nothing, and if my library of pics and videos are on my computer, I have no clue where or how to view them or back them up onto DVD....
I'm very upset and frustrated...please help!!!

You should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer.

My daughter put my sim card in and loged into my itunes acount but now she has put her own sim in and deleted my contacts that showed up on her phone and it has deleted all the contacts of my phone too, how can i get them back and stop it happening again.

My daughter but in my sim card and loged into my iunes account to get apps untill she got her own sim but my contacts appeared on her phone so when she got her own sim she deleted the contacts of her phone it deleted them of mine too. how do i get them back?

The SIM has nothing to do with that. She used your Apple ID to buy apps/music, thus your contacts that were synched with iCloud got replicated on her phone. Any changes she made got reeplicated on her phone. There is no way to recover the deleted contacts unless you backed up your phone.
Your daughter needs to get her own Apple ID.

I am trying to locate my entire library that I have purchased but I cannot find it. It seems to be under old ID but it will no longer accept that ID when I try to log in to get all of my music. How do I recover this

I AM TRYING TO FIND MY ITUNES Libarary and it has disappeared. there is over 100 songs I have purchased. How do I recover this> This is a very difficult website.

See Empty/corrupt iTunes library after upgrade/crash.
tt2

HT203167 I purchased Kings of Leon Come Around Sundown when the album came out and have enjoyed listening to it since, but now it has dissapeared from all my devices and my purchase history. How do I recover this album?

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