HT203167 I recently downloaded some things I already that was lost and iTunes charged me for them.how do I get my money back.

I recent download some music and I found out the music was already downloaded already,what can you do to correct this problem.

If you purchased them again then certainly you were charged.
This is how you redowmload:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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I purchased the some rubbies from one of my app games and never rcvd the rubbies. just rcvd a bill for them and never got them how do i get my money back

I have purchased some rubbies from the app game call paradise cove, and never rcvd them. I did it 5 times because each time I purchased them it went back to the home page of my phone....When I went back into the app game the rubbies were not there. Now looking at my back account I have rcvd a apple receipt for charges from the games I play and have relaize that I was charge for all 5 times that I choose the rubbies and never got them...So the first thing is I want my money back for something I never rcvd plus I want you guys to fix the game and allow us to purchased the rubies.

iTunes Store: About In-App Purchases
How to report an issue with Your iTunes Store purchase
Message was edited by: b j t

I bought an in app purchase with some iTunes money and they robbed me!! I emailed the company of the app and they haven't replied. How do I get my money back?

I just wanted to verify that yes, the company is aware and isn't replying

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. Note that no one here, nor even Apple, would have any way of verifying that the developer was receiving your message.
Regards.

I was billed for a renewal with eHarmony that does not work. Eharmony said itunes claims the charge didnt go through but I have already been billed. How do I get my money back or get my subscription working??

I was billed for a renewal with eHarmony via iTunes that does not work. Eharmony said itunes claims the charge didnt go through but I have already been billed it is on my bank statement. How do I get my money back or get my subscription working?? I have all transaction ID's and invoice numbers. Please help this has been very frustrating, thanks.

Yes, I reported the problem using that exact sequence immediately after discovering the problem with the app. When I submitted my complaint and request, Apple redirected me the website of the app manufacturer where I submitted the same complaint/request for refund. I have not heard back from either, and was still charged, so I can only assume that is not the correct way to "Report a Problem" even though Apple would have you believe otherwise.

So just downloaded 5.0 and it deleted all my contacts, how can I get it all back? I already tryed the "Back Up" or "Restore" and it's still blank on my iphone??

So just downloaded 5.0 and it deleted all my contacts, how can I get it all back? I already tryed the "Back Up" or "Restore" and it's still blank on my iphone??

You should have been syncing your contacts to your computer regularly. Just sync them back ot the iphone from your computer.

I downloaded some books that appeared to be in English but they aren't, how can I get my money back?

I downloaded some books that appeared to be in English but they aren't, how to I get my money back?

Are they described in the store as being in English ? If they are then you could try deleting them from the bookshelf in the iBooks app and redownload them via the Purchased link in the ibookstore in the app : re-downloading.
If they re-download in the wrong language again then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find the books and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

Yesterday i downloaded lion osx for 23 euros,it already was on my mac but apple took my money ???how can i get my money back ??

i finally bought a Mac a few days ago but it doesn't seem so easy to start .Yesterday i decided to download the last version of osx (10.4.7 ?)but it took too much time to be obvious...tomorrow i can see that the version i bought already was on the hd when i payed for it first...how can i get my money back ?

Hi..
Since you just purchased the Mac, it can pre installed with Lion.
Yesterday i decided to download the last version of osx (10.4.7 ?
v10.7.4 is the lastest version available for Lion currently.
The problem is that the App Store has no way of knowing that your Mac already had Lion installed, that's why you were charged.
Apple's policy states that, "all sales are final" > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
But yoy can take advantage of that download to create an installtion disc > How to create an OS X Lion installation disc | MacFixIt - CNET Reviews

How do I get my money back if I tried buying a song and I put my iPod touch on sleep mode, I turned it back on and it had already charged me and the song didn't download and as a result, I didn't have enough money to get the song.

How can I get my money back if iTunes has charged me twice for songs that never downloaded?

To get the track downloaded, see:
http://support.apple.com/kb/ht2519
As regards the duplicate charge, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

Ive restored my Ipod nano and the songs that I've already purchased are now not syncing to my device. How do I get those songs back on the nano?

Ive restored my Ipod nano and the songs that I've already purchased are now not syncing to my device. How do I get those songs back on the nano?

Either redownload them directly to the iPod by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
or sync them to your iPod via iTunes
iTunes: Syncing media content to iOS devices and iPod

HT2534 I have downloaded free apps from the apple App Store but each time they charge me 8 dollars for a free app. A free app shoud be free to download . How do I get my money back?

I have downloaded free apps from the apple App Store but each time they charge me 8 dollars for a free app. A free app shoud be free to download . How do I get my money back?

iOS is the operating system for iOS devices like the iPhone and iPad. Your Mac runs on OS X. You have installed OS X 10.10.2 Yosemite.
I have the most recent version of the Kindle app for Mac from the Mac App Store (MAS) v. 1.10.6 and it works fine. Look again in the MAS for the Kindle app, does it say Get or Open on the button?
Are you confusing Kindle for Mac with Kindle for iOS. The iOS version won't run on your Mac.

HT4906 I recently updated to OS X version 10.8.4 and my iPhoto has disappeared. How do I get it back?

I recently updated to OS X version 10.8.4 and my iPhoto has disappeared. How do I get it back?

Updating the OS will not remove any apps, so you need to check out what went wrong there.
Where did you get iPhoto from? Is that a recent Mac? If so you can re-download it from the App Store. It'll be on your Purchases list.

How do I get my money back on a movie that didn't download

How so I get my money back on a movie that I downloaded from itunes

I would suggest that you contact iTunes Customer Support.
http://www.apple.com/support/itunes/contact/

I downloaded iSpeakit from the app store. It does not work. How do I get my money back?

I downloaded iSpeakit from the app store. It does not work. How do I get my money back?

First, contact the developer for support and suggestions. If they cannot or will not help, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

I bought music on my ipod. When i downloaded the exact same music on my computer it asked to download for free and it still made me pay. How do i get my money back?

I bought music on my ipod. When i downloaded it the exact same music on my computer i asked if i want to download it for free. I said yes and clicked download and it still made me pay. How do i get my money back?

Is your "home computer" the same as your laptop or are these two different machines?

I bought a movie on itunes and i deleted the download to the movie because i did not want it. How do i get my money back ?

i bought a movie on itunes and i deleted the download to the movie because i did not want it. How do i get my money back ?

Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

HT203167 I recently downloaded some things I already that was lost and iTunes charged me for them.how do I get my money back.

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