HT203167 I rented a movie on Apple TV to view at a later time. When I came back to view the movie, I can't find where on Apply TV the movie has been savAny ideas?ed to view. Any ideas?

I rented a movie from Apple Tv to view at a later time. When I came back to view it, I can't find the "rented' section within Apple TV to view the movie.

force quit app. double click home button and slide app up and off page
Peace, Clyde

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I can't find where iweb saves files. i have no iweb folder in my library applications. any ideas?

i can't find where iweb saves files. i have no iweb folder in my library applications. any ideas?

Yes you do - it is found under your User Library/Application Support/iWeb/domain.sites.
It is the domain.sites folder that you want and the iWeb folder is NOT in your System Library, but rather your User Library - that's the one with the house.
Depending on what OS you are using - from Lion upwards, your User Library is invisible, so to make it visible, go to the Go menu and hold down the 'alt' key at the same time and your Library will show - then go to Application Support and the iWeb folder is there with your domain.sites file in it. Double click on this file to open it and iWeb will.

I upgraded my imac to Mountain Lion and my iMac has been painfully slow ever since. Any ideas what might be wrong and how to fix it?

I upgraded my iMac to Mountain Lion and it has been painfully slow ever since. Any ideas on what might be happening and how to fix it?

First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Otherwise, take the steps below when you notice the slowdown.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

On my PC, in I-Tunes, my iPod (touch) button disappears every time I try to sync or update. Everything has been rebooted, but no changes. Any ideas on how to sync to the IPod?

On my PC, in I-Tunes, the iPod (touch) button disappears every time I try to sync or update. Everything has been rebooted, but no changes. Any ideas on how to sync to the IPod? Better yet, how to keep the ipod button on screen when itunes is open and the ipod is connected?

- Have you tried another USB port and cable?
- Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

How can i find my ipod touch 5th g that has been stole (it does have icloud but it says that it needs internet connection) i dont know what to do now plz help

How can i find my ipod touch 5th g that has been stole (it does have icloud but it says that it needs internet connection) i dont know what to do now plz help

What To Do If Your iDevice or Computer Is Lost Or Stolen
If your Mac, iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should do in advance - before you lose it or it's stolen - and some things to do after the fact. Here are some suggestions:
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T, Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. Lost or Stolen iPhone? Here’s What to do
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on MobileMe
3. OS X Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)
Third-party solutions for computers:
1. VUWER 1.5.4
2. Sneaky ******* 0.2.0
3. Undercover 4.7
4. LoJack for Laptops Premium Mac
5. STEM 2.1
6. MacPhoneHome 3.5

Running os 10.9.2 and showing that I have a flagged message,which I can't find. Also, now have a 'flagged' message mailbox that I did not add. any ideas how to clear an apparently nonexistent flag?

running os 10.9.2 and ever since I loaded it, I am showing that I have a flagged message,which I can't find. Also, now have a 'flagged' message mailbox that I did not add. any ideas how to clear an apparently nonexistent flagge message in Maverick? I've tried all the basics and nothing seems to show

Have you tried resetting the SMC ? > Resetting the System Management Controller (SMC)

I rented a movie on my iPhone and ha to pause it. When I came back, I could not finish the movie because it says that I don't have enough storage now

I rented a movie on iTunes for my iPhone. I had to pause it. When I came back, it could not play because it said I didn't have enough storage now. Anyone know how to correct this?

You move the movie from iTunes to iPad (tap to enlarge image)
Movie will be moved to the Videos app.

Home Sharing will not work with my Windows 8 64bit with new itunes. All of my Apple TVs will not see my library and my iphones will not function with the "Remote" App. They all did before. Only thing that has changed is new PC/itunes. Any Ideas?

Installed a new Windows PC on my home network. PC is Windows 8/64bit. with latest version of itunes 11.1.4.62 for 64bit. My itunes works, but I can not get Home Sharing to function now. None of my Apple TV's can see my computer library and prompt me to turn it on. All of my iphones, pods, pad, can not use the "Remote" app. When you prompt your phone in Remote App to "add library" and you get the code....iTunes doesnt give you the remote screen where you can enter the code. I have reloaded iTunes, reset my router, updated all devices. You can turn on "Home Sharing" on iTunes, but then it closes and doesnt seem to link my devices like it use to. Also, when the new version of iTunes is up on my PC, you can see the other devices to AirPlay to like you could before. However, I can send items from my iphone to stream to an Apple TV, I just cant link them all like I could before and control the music playing to multiple Apple TV. Growing fustrated. Any ideas, would be helpful.

Cunning1_
You are a legend!! I have spent countless hours uninstalling, reinstalling itunes, playing with firewall settings, reading articles on this problem!! I only have to un-sync my iphone 5 and then the airplay icon magically appeared!!! Maybe I have too many devices syncing via wi-fi, or maybe it is the Iphone syncing??
Whatever - one step and now I can enjoy my music through my house again!
Thank you, Thank you, Thank you

My photos library has been loading for four days. Any idea what the issue might be?

My iCloud photos library has been trying to load for four days. What is the issue?

Greetings ok_takem,
After reading your post, it sounds like you are experiencing an issue with photo syncing. You may want to consider restarting the device first, and then resetting if that does not work. This article provides detailed instructions for Restarting, and Reseting:
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
How to restart
Press and hold the Sleep/Wake button until the red slider appears.
Drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
How to reset
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D

Pages 5.0 says it cannot open files. This has been an office wide issue. Any ideas on how to fix this?

Employees are trying to open up Pages document in Pages 5.0 but it says it cannot open the file. When the right click on the file and try to open it with the older version of Pages on their computer it says the .xml file is missing. Any way to fix this?

This is a user to user forum and Adobe Staff does drop by.
First thing to try is Reset the Type Tool by right-clicking on its' icon in the Options bar.
If you still have problems, it could be related to fonts. Here is a step by step troubleshooting help doc for that.
Troubleshoot fonts | Photoshop CC 2014, CC, CS6, CS5
And basic troubleshooting: Photoshop: Basic Troubleshooting steps to fix most issues
Gene

I have an iPod Touch on IOS 5.1.1 - I uploaded its music library to my new laptop, using Tunejack. However, I now cannot download music from my laptop to the iPod (but can download to my iPad2 and iPhone 4S). I have gone under 'music' tab. Any ideas?

I have got an iPod Touch on IOS 5.1.1, which contained my music library, including uploaded CDs and purchases. I have a new laptop (using Windows 7) and upIoaded my music library from the iPod, using Tunejack, onto the laptop. I then made a few purchases but these weren't showing up on my iPod, so in frustration, thinking this would rectify the problem, I then re-booted the iPod, with the result that my entire music library disappeared from it. I then went to sync with my lap top and went in under the 'Music' tab and clicked on download 'entire music library' but nothing happens. I have also tried 'selected playlists, artists, albums and genres' but this has not worked as well. The same issue dows not apply with eitehr my iPad 2 or my iPhone 4S. As mentioned, this music library did come from my iPod so there is no space issue. If anyone has any suggestions i would be grateful.

Does the iPod work OK?
Does it charge when connect to the computer?
Does it appear in My Computer?
Look at the dock connector on the iPod. Compare with the iPod that does work/connect.
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1
http://support.apple.com/kb/HT1353#iPod_touch_late2009
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

Can we find out if a missing iPod Touch has been used?

My son lost his 4th Gen iPod touch a few months ago. It could have been stolen, but it was probably misplaced. In the odd chance that one of his friends was dishonest, is there a way of contacting Apple to see if his serial number/unit has been used in the past few months?
Thanks!

He ended up finding his iPod Touch, fortunately, several months later. If we didn't locate it, it would have been nice just to find out if someone else was using it. A simple, "yes, someone has signed onto iTunes with your device" would have been fine. Or, "no, it has not accessed iTunes since x/x/xx".

I am trying to cancell a mag subscription (AWW) in the app store but can't find where to do it. I've been round

Hi I'm new to this so hope I'm doing it right. I've been trying to cancell a subscription to a magazine from the AppStore but can't seem to find any email address to contact them. I can't even find my account. I've been billed thru iTunes, but can't find contact details for them either. I thought that I had cancelled it at one address but was billed for the next issue today so obviously I got that wrong. I'm in Australia, if that makes a difference. Can anyone out there help me with this please? I'm using an ipad3 and a Mac pro. Thanks.

If it's an auto-renewing subscription then there is info on turning them off on this page : http://support.apple.com/kb/HT4098

After installing Yosemite my Imac just goes to a white screen and freezes, it has been there for almost 36 hours any ideas as to why it is taking so long?

I have downloaded Yosemite from the App store and I attempted to upgrade from OS X 10.9.5. It is stuck on a white screen with a moveable mouse pointer but that is it. I can't get Command + L to work, so I can see any progress that is being made and I have tried to force boot it twice. Each time I force boot the machine I get a progress bar that goes about half way across and then just a blank white screen. I have read on some blogs that patience is the best procedure for this freeze but I have been waiting for almost 36 hours now and nothing is happening. One thing I want to mention is I have VMWare installed with a virtual machine of 300gigs, could this be the cause of the hangup? My 27inch IMAC is about 3 or 4 years old with a terabyte hard drive and 32gigs of ram. I have unplugged everything from the back except the network cable. Is about 36 hours reasonable for an upgrade? Is there a way to cut my losses and revert back to OS X 10.9.5?

When you start your notebook press F8 to enter Advanced boot options.
Is Repair my computer option available?
If yes choose it and press ENTER. Follow the menu on the screen and when you will see System recovery options try to use System Restore option.
Do you have some important data saved on your notebook?
If not install OS again using HDD recovery option and after 2 hours you will have clean preinstalled OS and everything will be OK again.

I try to sign with my apple ID and it keeps telling me to turn cookies on and they are already on then it tells me that my new id has not been used in ITunes yet. Any ideas?

I try to sign with my apple ID and it keeps telling me to turn cookies on and they are already on then it tells me that my new id has not been used in ITunes yet. Any ideas?

Log into your account and review/verify your payment method. On the iPod go to Settings>iTunes and App Stores>Apple ID>View Apple ID.

HT203167 I rented a movie on Apple TV to view at a later time. When I came back to view the movie, I can't find where on Apply TV the movie has been savAny ideas?ed to view. Any ideas?

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