HT203167 I subscribed to the NY times, GQ Magazine and the New Yorker on my Ipad but i cannot access any of these. Is this theft or am I missing something? Any advice?

I subscribed to the mobile NY Times, GQ and New Yorker but cannot access them on my i-pad. What can I do to get my money back or get access?

I also have this problem, it just recently started to tell me that I have to update in order to access the document, but I am up to date. Someone PLEASE help! I need to access this file for school! Thank you!

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I want to save battery life on the new iPod touch 5th Generation, but I cannot find any solutions on the web? Has anyone got any solutions that I could use to extend the battery life?

If you have any solutions, please leave some under this discussion.
Thank you :-)

I'd say this article does a good job with that.
Apple - Batteries - iPod

I just installed Yosemite. iPhoto is gone, and Photos does not open. Instead, I am prompted to update to the latest version. The App Store tells me that is not available in the US. What do I do? Cannot access any photos.

I just installed Yosemite. iPhoto is gone, and Photos does not open. Instead, I am prompted to update to the latest version. The App Store tells me that is not available in the US. What do I do? Cannot access any photos.

Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Download and install the OS X Yosemite 10.10.3 Combo Update.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

HT4943 I subscribed for 3 months to a magazine and an error occurred while downloading - purchase validation failed (code:1001) any ideas?

I subscribed for 3 months to a magazine and an error occurred while downloading - purchase validation failed (code:1001) any ideas?

From an answer on the Web
1001 (PurchaseValidationError)
This means your purchase failed.
This occurs when attempting to download an Issue where the receipt used by the App and the receipt recorded by Apple are mismatched. Apple's server will report that the user is ineligible for the Issue and the download will fail.
Contact support for a resolution - from your app press the help button on the bottom right, then feedback - follow the instructions from there.

HT2404 I'm trying to update apps and download new ones on mi ipad, but it doesn't work... the icons say "waiting" and nothing happens for days!

I'm trying to update apps and download new ones on mi ipad, but it doesn't work... the icons say "waiting" and nothing happens for days!Help!

Here are a bunch of things that you can try to get the downloads to resume.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.

HT4431 I just updated from my lion 10.7.5 to maverick and was told that my iPhoto 8.1.2 would be a free upgrade to the new iPhoto version?? but I cannot find an update ??

I just updated from my lion 10.7.5 to maverick 10.9.1 and was told that my iPhoto 8.1.2 would be a free upgrade to the new iPhoto version?? but I cannot find an update ??

Bad information
Updates from previous ov iPhoto '11 are free - upgrades from older versions like iPhoto '08 are purchases - you can run your current version under Mavericks if you do not wish to upgrade
LN

I just downloaded the new software to my iPad but now it won't connect to the Internet. How can I fix this?

I just downloaded the new software to my iPad but now it won't connect to the Internet. How can I fix this?

Have you tried to reboot your router? Unplug it, count to 30, plug it back in and let it reboot. Also you may want to go into your settings on your iPad and 'reset network settings'.
In case the update messed something up, letting the devices reboot sometimes helps.

HT4864 i set up my icloud mail on my ipad but i cannot access the mail box from my mac, please help

i set up my icloud mail account on my ipad but i cannot access the account on my mac, please help

Apple>System Preferences>iCloud
Sign into your iCloud account and switch on the services you want to use.

ITunes Match is on but I5 cannot access any songs. All my music in the cloud and I have no issues with my IPad playing music

ITunes Match is on but IPhone 5 cannot access any songs stored in the iCloud. I have no issues with my IPad playing music stored in the cloud. All settings appear correct. ITunes Match is turned on on my PC. No matter what I do I cannot get get any music even when I try to sync tunes purchased from the IStore.

Hello mwbark,
The following article contains information that may be helpful in getting your iPhone working with iTunes Match.
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/TS4054
Cheers,
Allen

I've had acrobat for years. Got a new computer at the end of 2014 and suddenly none of my software and/or updates works on it. Adobe is pushing the new monthly/annual subscription service, but why should I have to pay for this NOW, when I've owned the sof

Can anyone help me with this? I feel like Adobe has totally abandoned its old paying customers. Afterall, this is the ONLY WAY I can get info on the product. They've stopped even supporting direct customer service, leaving it up to "volunteer" customers to do it.
Are there any apps that will give me the same capabilities I've already paid for without paying for them yet again? !

Hey jonr26897887,
We are really sorry for the inconvenience that is caused to you.
Please let me know what version of Acrobat have you been using.
Have you deactivated the software from the old computer before installing and activating on the new one?
What exactly is the trouble that you are facing?
Please specify some more details so that we can help you out.
Regards,
Anubha

My email account was hacked so I had to change the accoun I neMy email ed to change my iCloud account from my old email to my new email on my iPhone but i cannot access my old account. I can't delete iCloud from my phone because i don't have the password.

I am trying to change my icloud account information on my iphone. I tried deleting the old account but couldnt because i dont have the password for the old account. My previous Apple ID account email address was hacked and they changed my password. I went to iForgot but they cant send the password to me via email because that account is disabled. I cant go through the security questions becuase whoever hacked my email changed my account info too. I dont know what to do.

Try to contact Apple Customer Support.

My photographs move between iPad and iPad but not my iMac. any advice?

My iMac is running !0.9.4
my iPhone is $s and my iPad is series 2.
i get photographs between the iPad and iPhone but not to and from the imac
Any help would be appreciated

if you mean iCloud sync between the two iOS devices but not on your mac then you should click on system preferences->iCloud scroll down to Photos and make it so

Recently I Have lost the ability to hear the sound in some news, youtube, videos. THE Sound works on my IPAD, but not for some videos. Why is this?

I Recently lost the ability to hear the audio in some news, facebook and youtube videos. The sound/audio works fine on my iPad. Why is this? Is there some way to change or reset settings? Cookies?

iOS 8.2 has since fixed this bug. YAY!

I have just subscribed to Adobe Export and my debit card has been charged but I cannot convert a pdf into a word format on my mac. Does it take time to process? I have purchased the package about thirty minutes ago?

I have just subscribed to Adobe Export and my debit card has been charged but I cannot convert a pdf into a word format on my mac. Does it take time to process?

Hi nickel13,
What is the problem you are facing?
Is this happening with a single PDF file?
Regards,
Florence

Since the most recent Firefox updates, I am having trouble with certain features on The New York Times website; I can no longer see certain weblog comments, or post comments, etc.

This question is admittedly a little complicated. The New York Times website has a number of weblog pages which include brief stories followed by space for readers to leave comments. You probably need to be a Times On-Line subscriber to really see what I'm talking about, but some examples would be this City Room blog: http://cityroom.blogs.nytimes.com/2011/09/02/bloomberg-cancels-radio-talk-amid-furor-over-aides-resignation/ or this Arts Beat blog: http://artsbeat.blogs.nytimes.com/2011/09/01/theater-talkback-remembering-jerry-leiber-a-reluctant-pioneer-of-the-jukebox-musical/
Since the most recent Firefox updates, when I view these pages, which traditionally have a number of reader comments at the bottom of the Times' story (or at least a space to leave a comment), I can no longer see the comments. There's simply empty. blank space. I know that the comments are there; if I open Internet Explorer and log on to the same page, the comments are suddenly visible. I don't understand where this problem has come from. I haven't noticed whether I'm missing seeing anything on other websites yet.
I also cannot post comments on other parts of the Times website; while the pages dedicated to story-specific reader comment seem to load correctly and the space to type my comment does appear, I can't actually submit the comment. Repeated pressing of the "submit" icon has no effect. Once again, this works normally in IE.
For the record, in the past week, I have changed my computer's anti-virus software from McAfee to Norton 360. I run Windows XP. If there's any another information I can provide, please advise, as I vastly prefer running Firefox to IE.

If it happens again then try to reload the website or clear the cache and the cookies from that website.
Reload web page(s) and bypass the cache.
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
*http://support.mozilla.com/kb/Deleting+cookies
*http://support.mozilla.com/kb/How+to+clear+the+cache

HT203167 I subscribed to the NY times, GQ Magazine and the New Yorker on my Ipad but i cannot access any of these. Is this theft or am I missing something? Any advice?

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