HT203167 I transferred a movie from a digital copy disc to iTunes and when I saw it in Downloads, I accidentally tapped Hide. How do I unhide it from the iPhone or computer? It said to look in account info. Where would that be on the phone or computer?

I transferred a movie from a digital copy to iTunes and tapped Hide by mistake in the Downloads. How do I unhide the movie? It said to do this in account info, how do I do this on the iPhone or computer?

The movie is from iTunes. You would think that a download from iTunes to a MacBook could be watched on an HDTV using Apple TV without any headaches bit this does not appear to be the case.

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I deleted some podcasts when I synced with itunes on my computer. They no longer show up on the itunes sync when connected, but are still present on my ipod. How do I delete them from my ipod?

I deleted some podcasts when I synced with itunes on my computer. They no longer show up on the itunes sync when connected, but are still present on my ipod. How do I delete them from my ipod?

Try swiping your finger across the podcast then tap Delete.

Digital Copy Problem with iTunes Account.

I just purchased a movie with a digital copy disc and unknowingly downloaded the copy of the movie using another persons iTunes acount. when i figured this out i tried to redownload the movie and it won't redeem the code. is there anyway i can get another code or copy of this movie so that i can use it under my own account?

Sorry but no, not without buying another copy of the DVD.

HT2729 How do i get my Disney Digital Copy into my iTunes Library?

I am trying to upload my Disney Digital Copy into my itunes and i just cant figure it out. I have tried entering the redemption code into the website and it just keeps leading me to the Apple page. How can i add the DVD directly to my library?

http://www.disneydigitalcopy.com/faq.html#q_3

Turned on computer email said i needed new account when I have been using for years (no mail, drafts, sent)

Turned on computer email said I needed new account when I have been using for years (no mail, drafts, sent). I filled oyt new mail setup and it only found my mail not drafts and sent ... I use drafts to store documents and sent in a leser capacity - Ihave huge data in drafts. Tried to restore using time machine (never had to before). The backups are there but the restore button does not highlight??? So when you clickit nothing happens.

Restoring Mail is complex. Luckily, the late James Pond left us an illustrated guide:
You can restore the Mail messages and indexes to the way they were (provided you have a Backup from around that time)
Pondini's Time Machine FAQs: 15m. Viewing or Restoring Apple Mail

I purchased a song on itunes and when I play it, it says my computer is not authorized. A window pops to authorize my computer so I type in my account info and hit authorize. After that a window pops up saying it is already authorize but still won't play.

I purchased a song on itunes and when I play it, it says my computer is not authorized. A window pops to authorize my computer so I type in my account info and hit authorize. After that a window pops up saying it is already authorized but still won't play. None of this happens with any other songs on my itunes. I would just purchase the song again but I can't because every time I try to purchase it, the song says "play" next to it instead of "buy." When I hit play no music plays it just goes back to saying my computer is not authorized so I authorize it and it says it is already authorized then I click it again and it says my computer is not authorized. It's a never ending annoying circle. How can I get the song to play?

If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases > http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service > Apple Support iTunes Store Contact Us

HT1498 I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine. I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?

I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine. I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?

I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine. I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?

HT204370 Can movies obtained via 'digital copy' with a DVD purchase be downloaded again for free if the movie is deleted from the source downloaded to?

Can movies obtained via 'digital copy' with a DVD purchase be downloaded again for free if the movie is deleted from the source (e.g., Macbook Pro) downloaded to?

I'm running Windows 7 RC on my iMac. This was downloaded from Technet when it was available. The disk image I downloaded was then burned to a DVD-RW for the installation.

I was going to download a book off of Itunes and when I went to download it my zip code didn't match my card so I wasn't able to download it. now I have a pending charge on my account from Itunes for the book I never received, will I still be charged?

I was going to download a book off of Itunes and when I went to download it my zip code didn't match my card so I wasn't able to download it. now I have a pending charge on my account from Itunes for the book I never received, will I still be charged?

Digital Editions can open files of .pdf , .epub and .acsm format.
When you click on a download link from an online bookstore, a .acsm file gets downloaded to the "Downloads" folder of your computer. You need to double click on this .acsm file(if Digital Editions is already installed) to get the book. If you still get a message saying that your computer doesn't have a way to open this file, please manually associate Digital Editions to the .acsm file type OR open Digital Editions and drag and drop the .acsm file onto Digital Editions.
Hope this helps. Thanks!

HT5624 Why in my email ( the one on my ipod5 that I use with my apple ID) when I get emails about my use of my apple ID to use a service in the from field it has my fathers name and when I click on it it shows his contact info ????

Why in my email ( the one on my ipod5 that I use with my apple ID) when I get emails about my use of my apple ID to use a service in the from field it has my fathers name and when I click on it it shows his contact info ???? I also set up my apple ID with a new email account and also I signed up for iCloud but used the same apple I'd email and password but it gave me a I cloud email! I did activate the favorites in my email . Noticed the from field has my fathers name and contact and it is a notification about me using my apple ID to sign in to FaceTime! Something is messed up, not sure how or why???

i didn't read a lot of your 2nd paragraph, but it seems like the password is the issue, right?
do a true clean install
reboot your machine and hold down command+option+r, you should see a spinning globe - if you don't see the globe or anything that reads internet recovery, shut down and try again
at menu, chose disk utility and once there, find your HD on the left side, select the physical name and erase it as mac journaled
exit disk utlity
at menu, choose install OSX
this time, when it asks for a password just hit continue, it will let you complete without a password
you should be able to get into your laptop, now figure out what password you'll be able to use with your kb issue

I purchased a movie from iTunes and when i try to play it on my mac or iphone its just black and has no sound...

I purchased a movie from iTunes and when i try to play it on my mac or iphone its just black and has no sound...
help please!

Are you going to Movies - Purchased or Computers - Movies ?
If you go to iTunes Store on your computer - Quicklinks - Purchased. Is it showing up there?
Is this a purchase or a rental?

I bought a movie on itunes and when i try to play it on my apple tv it says the device is not autorized. My apple tv is the older one with an actual hard drive that is full. Tha apple tv is logged into my itunes account.

I bought a movie on itunes and when i try to play it on my apple tv it says the device is not autorized. My apple tv is the older one with an actual hard drive that is full. Tha apple tv is logged into my itunes account.

ATV2 does not have permanent storage. The rental is flushed when the device is turned off or other content accessed. You would need to use your computer to rent (and home-share to ATV) if you wish to store for a later time.

I just got got a new phone and want to put my music and pictures on it from my computer. My music is in in itunes and when I sync my phone the music does not come over. What's going on?

I just got got a new phone and want to put my music and pictures on it from my computer. My music is in in itunes and when I sync my phone the music does not come over. What's going on? I'm using itunes ver.11.0.5.5

Hi, gcmar.
I would double check to make sure that you have selected the options for syncing. Look over the article below to make sure you have the items that you want selected to sync over.
iTunes 11 for Windows: Syncing overview
http://support.apple.com/kb/PH12311
Thanks for using Apple Support Communities.
Regards,
Jason H.

TS1424 I have downloaded a movie off iTunes and when I tried to press play it said"cannot open" I have received an email of my purchase but cannot watch the movie ,what do I do ?

I have downloaded a movie off iTunes and when I tried to press play it said"cannot open" I have received an email of my purchase but cannot watch the movie ,what do I do ?

Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?

I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?

Hey Stan1958,
Thanks for the question. I understand you are experiencing issues with your iPod nano and iTunes. Based on your symptoms, you may find the following resources helpful in resolving this issue:
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M.

HT203167 I transferred a movie from a digital copy disc to iTunes and when I saw it in Downloads, I accidentally tapped Hide. How do I unhide it from the iPhone or computer? It said to look in account info. Where would that be on the phone or computer?

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