HT203167 iTunes tells me that my computer is not authorized to play the movie that I downloaded a few years ago, on an older computer. What do I have to do to play it?

iTunes tells me that my computer is not authorized to play the movie that I downloaded a few years ago, on an older computer. What do I have to do to play it?

In iTunes from the Store menu select Authorize This Computer.
Read here > http://support.apple.com/kb/HT1420
Not for iTunes 11: Press Alt to show the Menu Bar
Hope that helps

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Hello, I use MAC AIR OSX 10.6.8 and have Adobe CS2, that I was using 2 years ago on my older computer. I stopped using it because it would close down in the middle of work. Now I would like to reinstall it on the MacAir but I can not get it working. It te

Hello, I use MAC AIR OSX 10.6.8 and have Adobe CS2, that I was using 2 years ago on my older computer. I stopped using it because it would close down in the middle of work. Now I would like to reinstall it on the MacAir but I can not get it working. It tells Adobe doesnT support my System. But I can not update my old version or activate it. What can I do?

The mac you want to install photoshop cs2 on is running mac os x 10.6.8 Snow Leopard?
(photoshop cs2 won't run on intel macs with mac os x newer than snow leopard)
Did you ever have cs2 installed on this particular computer before?
If the problem is that you already installed cs2, but it won't activate, that's because adobe took the activation servers offline for some older adobe products such as cs2.
You'll need to use the non activation version of cs2 from here and the supplied serial number:
Activation server shut down for Creative Suite 2, Acrobat 7, and Macromedia products

Hello, I purchased Adobe as a download a few years ago and installed in on a Mac Pro. I would like to uninstall it on that mac and install it on a new Mac Pro. Any idea how I can do that?

Hello, I purchased Adobe as a download a few years ago and installed in on a Mac Pro. I would like to uninstall it on that mac and install it on a new Mac Pro. Any idea how I can do that?

Just download, install, and activate using your serial number. You are allowed to have the software installed and activated on two machines. If you do not wish to retain the original installation as a backup you can deactivate it by opening one of the programs and choosing Help -> Deactivate.
Here is a general link for where you can find download links...
Download and Installation Help -
https://helpx.adobe.com/download-install.html
If you would like a more direct link you will need to name the software and the version.
If you need your serial number you should be able to find it in your Adobe account online if you registered the software when you first installed it.

Does anyone remember the CrossGrade thing that Apple did a few years ago?

Does anyone remember the CrossGrade thing that Apple did a few years ago? My understanding is that it brought academic versions of FCP and Studio up to retail versions. Now I'm trying to upgrade to Studio 2 and the guy at the store who initially agreed with me that this is what the program did and then he went in back of the store to do some research and when he came back says that crossgrade only filled out the disks in the set i.e. if you had FCP 4 Academic and did the CrossGrade you would have Studio 1 Academic... If I misunderstood the program I can admit it but I have been under this belief for so long... So the big question is... Does or did the CrossGrade program bring academic software up to retail/ upgradable versions???

The crossgrade only exchanged Power PC versions of FCP/FCS for Universal Binary (Intel compatible) versions. The software on Retail and Academic versions is identical. The difference is in the license -you would need a completely new serial # to go from Academic to Retail.
http://www.macworld.com/article/49200/2006/02/crossgrade.html

I downloaded the Photoshop Elemenets 7 package a few years ago. I just bought a new computer - Windows 8. Can I install it on that computer too, or do Ihave to purchase a new package? And is Elements 7 even compatible with Windows 8?

Photoshop Elements community,
I downloaded the Photoshop Elements 7 package to my Windows Vista computer a few years ago. I just bought a new computer with Windows 8. Can I download the same package onto a second computer? And is it even compatible with Windows 8? Thanks so much for your help.
Thirdarm

PSE7 has been tested to work. Why not give it a try. See this link:
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I can't find an item that i purchased a few years ago. i've searched in the my purchases tab on itunes store but it's not there!

<Image Edited By Host>

The book is not already on your computer, it's still available in the store, and you bought it with the same account (and you are still in the same country) ?
As these are user-to-user forums I've asked the hosts to remove the screenshot from your post as it contains your account id/email address.

Greetings. Can you please tell me why a bookmark is not always saved in the chosen folder? Also, Firefox crashes shortly after opening, periodically. (Both of these problems have been happening with different versions for sometime now.)

The bookmark problem occurs when I am creating a bookmark. When it occurs, the page is saved to another folder that was recently accessed, and random other folders' names are changed to the same name as the folder where the new bookmark was incorrectly saved.
The browser crashes only shortly after I open it, and I am closing a tab.

Bookmarking with Ctrl+D will bookmark to previously chosen folder.
'''Bookmarking with the bookmark star''' will bookmark to "Unsorted Bookmarks" folder (default), unless you have modified behavior with an Extension. The "[https://addons.mozilla.org/firefox/addon/3880/ Addbookmark Here2]" extension has some [http://dmcritchie.mvps.org/firefox/addbookmarkhere2.txt options] that might be confusing and are optional for those who are looking for old behavior.
 Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.
Please post only one question in a post, people looking for answers are going to be confused when looking for answers to either problem. For the secondary problem a Google search on [http://www.google.com/search?num=100&hl=en&newwindow=1&q=site%3Akb.mozillazine.org+-intitle%3Atalk+-inurl:%22/index.php?title=%22+-inurl%3A%22%2Findex.php%3Ftitle%3D%22+crashes+-intitle:talk&btnG=Search crashes] in the MozillaZine KB may help, particularly the first two hits. (I put the easiest to work with first).
* '''Problematic extensions''' - MozillaZine Knowledge Base http://kb.mozillazine.org/Problematic_extensions
* '''Firefox crashes''' - MozillaZine Knowledge Base http://kb.mozillazine.org/Firefox_crashes

New Computer: I purchased and registered CS5 a few years ago but original disks are far away. Is there a way I can Download the CS5 I paid for?

Hi,
My MacBook Pro finally died and just while I was on the other side of the country away from my original disks. Anybody know how I can download a copy of CS5 that I purchased a few years ago?
Thanks

Download CS5 products
Mylenium

ITunes skips a song. It tells me, "This computer is not authorized to play this song. Would you like to authorize it?" So I enter my password. Then it tells me, "This computer is already authorized." But when I try to play it, it's still "not authorized".

iTunes skips a song. It tells me, "This computer is not authorized to play this song. Would you like to authorize it?" So I enter my password. Then it tells me, "This computer is already authorized." But when I try to play it, it's still "not authorized".

JayneWilson wrote:
I tried that with one song and it charged me for it. I've got hundreds of songs my new iMac won't play! Help!
If you purchased the song from the iTunes Store go to your purchase history and re-download it from there. You will not be charged again.
http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US

I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives?

I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives? Specifically the album is Flying Lotus - Until the Quiet Comes and the song is DMT Song (feat. Thundercat). I purchased the entire album and it even played fine the first listen through.

Hi,
If you are in a country that permits redownloads, delete track and go to iTunes Store > purchased and redownload. http://support.apple.com/kb/HT2519
Jim

I have a used mac computer. I want to sync and update my iphone. Currently itunes tells me that my iphone is connected to a different itunes account. How do I make itunes sync and update my phone without deleting all the current information on my phone?

I have a used mac computer. I want to sync and update my iphone. Currently itunes tells me that my iphone is connected to a different itunes account and will sync, but delete everything from my phone. How do I make itunes sync and update my phone without deleting all the current information on my phone?

Iphone will sync with one and only one cpomptuer at a time. Syncing to another will erase the current content and replace with content from the new computer. This is the design of the iphone.
It will erase the content when you sync.
Why not update from the comptuer with which you normally sync?

I just got a new computer. Itunes tells me that it wants to erase my ipod and install a new library. How do I get the old library on my new itunes/

I just got a new computer. Itunes tells me that it wants to erase my ipod and install a new library. How do I get the old library on my new itunes?

Launch iTunes on the new computer. From the iTunes menu bar click Store / Authorize This Computer.
Connect the iPod to your computer then select it under Devices left side of the iTunes window.
Then from the iTunes menu bar click File / Transfer Purchases From..

When I click on a song iTunes tells me it is not authorized to play this song but when I authorize it, it tells me the computer is already authorized. What do I do to play the songs?

When I click on a song iTunes tells me it is not authorized to play this song but when I authorize it, it tells me the computer is already authorized. What do I do to play the songs?

Delete the song from your Itunes music list, then redownload it, Itunes will ask you if you if you want to download it for free. This seems to be the fix for my problems.

Hi! I bought a song on itunes, and now it won't play on my computer or iPod. Itunes on my computer keeps telling me that I'm not authorized to play the song on my computer, even after reauthorizing it. Is there anything I can do to play the song?

Hi! I bought a song on itunes, and now it won't play on my computer or iPod. Itunes on my computer keeps telling me that I'm not authorized to play the song on my computer, even after reauthorizing it. Is there anything I can do to play the song?

Hello
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Best of luck,
Mario

When I try to authorize my computer for the Ipad, Itunes tells me that I have authorized 5 computers already. Today I have De-authorized ALL and I still get this message. I don't know what to do next.

I de-authorized ALL, but when I plug my ipad in and try to back it up, Itunes tells me that my account has been used on too many computers. This is the only apple device that does that. I have several (phones, touch, etc). Because of this I tunes tells me that I will loose all content on the I pad as well as apps. Why is this happening. Apple has some of the least helpful tech support of any computer oriented company I have ever used. Why I should have to pay for this poor service, I am uncertain. I seems like I can just upgrade the OS to 7 but I would rather not loose the content or have to write eveything down that is on it now just to reload it all after. Maybe I am reading this all wrong. Please let me know.

Not it. Thanks. I tried it, so thanks for the tip, but I get the same error message. That I need to authorize this computer to get the purchases. I guess it's not really an error message. But It will not let me proceed any further. Once again I have deauthorized and this is the only computer that is authorized for this account.
Then
Then and last
Pretty annoying. Any ideas?

HT203167 iTunes tells me that my computer is not authorized to play the movie that I downloaded a few years ago, on an older computer. What do I have to do to play it?

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