HT203167 Music no longer showing in 'purchased'

Some songs on a previously purchased album are cutting off mid-song.  I want to download the album again but it no longer shows in 'Store>Purchased'.  I checked my purchase history and it shows there... odd?
I checked the forums and troubleshooted with the Cloud and that is not the issue.  It seems as though the 'Purchased' section only lists recently purchased items... but nothing from +12 months past.
Any help is appreciated

Hi MeltedBlue,
Your Purchased items do not exist under Purchased in the Store on the sidebar. You have to click on iTunes Store (open the store), and then click on the Music tab. Then, on the right side, you will see Quick Links. Click on the Purchased there.
A screen willl come up with the same tabs you see in the Store - Music, Apps, Movies, etc.
Clic on the Music tab and then click on All Songs or on a specific Artist. You can also click on Not on This Computer, or on All at the top.
You will then see all of your Purchased songs. If they have a cloud next to them, you can re-download them - either individually, or by clicking Download All at the bottom.
If a cloud is not showing, it means the item is still in your iTunes Library, and needs to be deleted before you can re-download.
Cheers,
GB

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