HT203167 My iphone 5 has dumped Safari, itunes,AppStore and camera. How do I retrieve these apps?
My iphone 5 has lost the following apps: Safari, itunes, appstore and camera.
How do I retrieve these apps?
An iPhone cannot "dump" or "lose" those features.
They can be turned off in Settings > General > Restrictions or blocked by an Exchange Admin when an Exchange profile is loaded.
Similar Messages
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i purchased some apps on my previous iphones; then upgraded to the software for the iphone 5 and the apps are gone.
havent been able to retrieve themSign out of the phones, then back in again.
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I have older version of itunes on Windows Vista, when i check for updates it states it cannot connect to itunes update server even though i am connected to the internet, i have an iphone that has songs in the cloud and i want to add them to my library?
Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
updating ios7 my iphone 4s has gone into restore mode and asking me to plug into itunes, im then getting an 3004 error. i have not been able to use my phone since doing this. can anyone help ?
http://lmgtfy.com/?q=iPhone+error+code+3004
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an iphone update has wiped all my puchased songs, i can see them in my purchased history but they are missing from my iphone and when i log into itunes on my pc, how do i retrieve them?
Restore from previous backup, be sure use the same iTunes and account you used to store your stuff into your device.
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My iPhone 4 has lost safari and App Store , how do I retrieve
Can someone help me, as my iPhone 4 has lost Safari and App Store, how do I retrieve?
They have not. He probably moved them by mistake to another Home page or put it in a folder.
Try Settings>>General>>Reset>>>Reset Home Screen Layout. -
I have recently updated my iPhone to ISO6, since then i can not locate my purchased ringtones on either iTunes or the phone itself but they do appear in my billing history. How do i retrieve these?
You only get one download.
Did you fail to save them to your computer and back them up. -
Some images won't load in Safari, iTunes, iBooks and App Store
Since my upgrade to Mavericks, some images on Safari, iTunes, iBooks and App Store wont load some times. I can't figure out the source of problem, but I've tested all four apps and the same problem exists across all of them; I've also tested Chrome, Firefox and Opera to see if they are suffering from the same problem, and surprisingly enough I've found that they are not; They load images perfectly well, and I've never encountered one to not load images. I'm totally confused and frustrated, what is preventing Apple products to load images? Here are some screenshots:
Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History and Web Site Data. The down side is it clears all cookies.Doing this may cause some sites to no longer recognize your computer as one that has visited the web site.
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Since years, my wife and I are sharing one Apple computer. On this, we both have an individual user account. Each of us has an own iTunes Account and an own individual media library. Each of us is using an own individual iPhone, which we frequently update with our iTunes Accounts. We have had this setup for years. It was convenient, reliable and user friendly, since we both could download what we wanted, create playlists, etc. without impact on the other. Exactly this convenience has made me and my wife real Apple fans, so that we also wanted to convince our daughter to move from Android and PC to our easier Apple setup.
Since a few weeks, this setup does not work anymore. From Apple Support (online chat on Apple.at) I was not told that this is not supported any more. Every computer is only allowed to be connected to one iTunes account. From one perspective (sharing music across other users as an act or media piracy, etc.) I can somehow understand this. However, since we are using different user accounts on this computer, I do not have access to other user´s iTunes media and could not play, download or copy it. So what is the point in this?
This now means, that my wife and I are only allowed to download individually purchased music with our personal iTunes accounts only with an interval of 90 days, so every on of us 2 times a year!
Was I incorrectly informed by the Apple support? If so, how can I solve the problem? Or is this really a new policy by Apple? If so, what is the reason? Am I expected to purchase a Mac for my wife, my daughter, myslef and for the three smaller kids to follow soon?Welcome to the Apple Community.
Unfortunately, if Apple simply allowed people to log into different accounts and download content, everyone would be using everyone could share everyone else's content and bypass the need to purchase anything. To protect against this, they limit you to logging into a new account to once every 90 days.
If two or more of you, have different accounts and use only one computer, you should each have your own user account on the computer, to avoid the need to log in and out of iTunes. -
how do i backup my iphone 3 started on one itunes account and restore to the same phone with a different itunes account without losing all my information?
Please search the forums. This has been covered here extensively.
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Hello to everyone!! I have a huge problem and I feel very angry grrrrr!!! My iPhone 4s has iOs 6.0.1 and my wifi doesn't work at all please dear apple do sth!!! help me!!!!!!
Κανε backup στο iTunes και μετά κάνε restore as new. Δηλαδή Settings>General>Reset>Reset all Content and Settings. Οταν τελειώσει θα έχουν σβηστεί όλα. Μην κανεις restore from backup. Δοκίμασε πρώτα νε δεις αν δουλεύει το wi-fi. Αν δεν δουλεύει πας στο service. Αν δουλεύει κάνε restore from backup. Αν το πρόβλημα ξαναεμφανιστεί τότε πρέπει να ξανακανεις restore as new και να το στησεις απο την αρχή. Αν δεν εμφανιστεί έχεις καθαρίσει. Μην ξεχάσεις να συγχρονίζεις επαφές και ημερολόγια πριν το restore.
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My iphone 3gs has downloaded to the ios6 and it keep shutting down i need to reset it back to its former 3gs setting how do i do this
USB connection to iTunes. Back up your 3GS with your last 3GS back up. DON'T use an iPhone 4 back up or higher. It will cause exactly this.
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I placed an upgrade order for two phones, an iPhone 6 and 6plus.
I was in the Verizon shopping cart at 11:55 and checked out by 12:01 AM pacific time.
I do have my email confirmation for both phones with ship date 9/19
The iPhone 6 has shipped with tracking number and the charge to my card came through for the price of this phone.
There is no other information available - nothing on the status of the 6 Plus. Customer service doesn't know if this is normal or if my order went through, its really bad.
Any further information would be much appreciated.I was just told by a Verizon sales rep that, when her team got in, when she checked the system at 3:03 (midnight+ 3 minutes) all 6Plus had a back order date of October, and now its going into November even though the pre-order system was showing 9/19 - that all verizon iphone 6 plus had an instant sell out.
She had no additional information on my iPhone 6 plus, not even if there was a chance for it to ship out, when the back order date would be - no further information.
(A different rep I talked to said all iphone 6 plus pre orders had a ship date of October, all of them - I asked what Verizon is going to do when they advertised iphone 6 plus for 9/19 delivery and your telling me they never had any available - at this point he transferred me... *****) -
If I want to add a family member who is not in my household and has their own itunes account and credit info...will all their purchases be charged to my credit card as the Organizer?
Hi mbostick,
Welcome to the Apple Support Communities!
The only way a family member can use their own funds and not the Organizer’s account for purchases would be with store credit, such as an iTunes gift card.
Family purchases and payments
Making purchases
After you set up your family, any time a family member initiates a new purchase it will be billed directly to your account unless that family member has gift or store credit. First, their store credit will be used to pay the partial or total bill. The remainder will bill to the family organizer. As the family organizer, any receipts generated by the transaction will be sent to you. Learn more about how iTunes Store purchases are billed.
Have a great day,
Joe -
It seems after the latest software update, my iphone 4 has issues with the phone and voicemail locking up as well as opening random apps. Any thoughts?
Hi clintfromid,
Thanks for using Apple Support Communities. I would recommend closing all your apps and restarting and maybe resetting as good initial troubleshooting steps for this:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari
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