HT203167 My Purchase history has disappeared.
I have just tried to have a look at my purchase history and it is all but gone. I have not changed anything like my username. How can I get access to it again???
Contact iTunes support? http://www.apple.com/au/support/itunes/contact/
Similar Messages
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Taken 2 has been deleted from my iTunes purchase history, has it for anyone else?
Just went to watch it on my Apple TV and it's been deleted from my purchase history, has this happened to anyone else?
if its gone its gone back up in future to prevent loss of data.and bring device to a nokia carepoint
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520 -
In Safari, history has disappeared. How do I get it back?
In Safari, History has disappeared. How do I get it back?
Try quitting Safari completely and then reboot your iPad.
Tap the home button once. Then tap the home button twice and the recents tray will appear at the bottom of the screen. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button twice.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
HT204088 my entire purchase history has vanished.
my entire purchase history has vanished. I still have a few of the confirmation emails with the order numbers. How can I search for a purchase by order number, or otherwise retrieve my stuff!!!!
http://support.apple.com/kb/HT4919
http://support.apple.com/kb/HT4928 -
I just noted that my calendar history has disappeared prior to August 9th. Events are only listed from that date until now. I don't know how or why this happened. Is there anyway to retrieve the lost event information?
Do you sync with Outlook or another calendar program. Many calendar programs have an auto archive that removes events from the calendar after a certain period of time. They would be located in the archived calendar if that is the case.
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Purchased Music Has Disappeared
Hi, would've sent this e mail to i tunes but unable to locate an e mail address...
Have recently had to un/reinstall i tunes and as a result music purchased thru i tunes has disappeared - how do I get it back as can't transfer from Ipod back to computer.
Any help is appreciated.......
Thanxyou can contact itunes store using http://www.apple.com/support/itunes/contact.html
You can transfer purchased content from an ipod back to the computer: (that is if you have one)
http://support.apple.com/kb/ht1848
have you could also try searching for your missing music on your computer:
http://support.apple.com/kb/TS1408 -
HT203167 All my music has disappeared from my iTunes, what do I do?
I don't know why but somehow all my music has disappeared from my iTunes. I store all my music files on external hard drives.
I don't know what to do to get it all back onto iTunes (other than individually adding each song)If you are lucky you may be able to recreate your library using the method here:
http://docs.info.apple.com/article.html?artnum=93313
If that doesn't work you can just add your iTunes Music folder using "Add Folder to Library", that gets your music back in the library but loses playlists and ratings etc.
Becuase this is rather a common problem, it is a good idea to make backups of you Library file from time to time:
Backup the iTunes Library Files
The library files are in:
My Documents\My Music\iTunes
Close iTunes and wait about 30 seconds.
Copy iTunes Library.itl and iTunes Music Library.xml somewhere else e.g. into the Previous iTunes Libraries folder.
To restore, with iTunes closed drag the current itl and xml file from the iTunes folder to the desktop, then copy the backup iTunes Library.itl into the iTunes folder. The xml file isn’t necessary but can come in handy if the library needs to be recreated and the itl file is causing problems. -
Vista computer
iphone ios7.1.2
iTunes history is on my phone, but not my laptop. Only history on laptop is an album I just purchased.See Empty/corrupt iTunes library after upgrade/crash.
tt2 -
So I can't access history or anything. Above the tabs, there are the symbols with back and refresh, and the address and the search, but above that its just the blue thing. Please help!
Hit the '''Alt''' key to show the Menu bar, then open View > Toolbars and select Menu bar, so it has a check-mark. <br />
https://support.mozilla.com/en-US/kb/Menu%20bar%20is%20missing -
Entire purchased library has disappeared
HELP! Everything I have purchased is gone from the library (mainly music and a few tv shows)--and almost every song downloaded from our own CD's. The ipod was plugged into the computer at the time and now everything is gone off the ipod, too. The last things I downloaded when this occurred are still there (4 tv shows for my kids). Any idea how to get them back or how to get to Apple to see if they can retrieve what has been purchased on an account?
marie100,
Apple's policy is clear: iTS purchases can be downloaded only once. It is your responsibility to make back-ups.
That being said, at their discretion they have made one-time exceptions to this policy. You can ask for an exception by submitting the form at the bottom of this page:
http://www.apple.com/support/itunes/musicstore/backup/
Good Luck! But whatever the response from Apple, remember:
Your purchases are valuable - please back them up! -
My Firefox history has disappeared and I need help trying to restore it. Please help!
CCleaner, out of no where, decided to delete most of my Firefox history the last time I used it. There's a tiny part of my browser history that's still there, but most of it's gone. If someone can PLEASE help me, you have no idea how grateful I would be.
Firefox doesn't keep backup copies of the history like is done with the bookmarks, so if you didn't create such a backup yourself then you are probably out of luck.
I don't know if Windows keeps previous (shadow) copies of the places.sqlite file.
*http://windows.microsoft.com/en-us/windows-8/how-use-file-history -
Message I'm receiving from Firefox is "The bookmarks and history system will not be functional because on of Firefox's files is in use by another application. Some security software can cause this problem." I have not made any changes on my computer. I did uninstall and reinstall Firefox but bookmarks and history system still not working. I am using the latest version of Firefox on Windows Vista.
ThanksThis indicates that there is a problem with the file that stores the bookmarks and history. Re-installing Firefox does not by default remove the profile folder where that file is stored. See [http://kb.mozillazine.org/Locked_or_damaged_places.sqlite Locked or damaged places.sqlite - MozillaZine Knowledge Base]
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I have been trying to sync the music I have bought. I can't find the music I had originally loaded on to my ipod and now it has all been wiped off. It is highly frustrating and my account is now empty of all music bought previously. What do I do?!
See Empty/corrupt iTunes library after upgrade/crash.
tt2 -
Why has my search history has disappeared
Google is my homepage and it no longer displays my search history. I have gone into Firefox Tools/Options/Privacy and have it set to Remember History. No luck.
Hi,
Please check if this happens in a [https://support.mozilla.org/en-US/kb/Managing-profiles new profile]. If the new profile is okay, you can later [https://support.mozilla.org/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile?s=profile&r=1&e=sph&as=s copy the needed personal data] from the old profile. Firefox stores your personal data and settings in [http://kb.mozillazine.org/Profile_folder another location (profile folder)] separate from its [http://kb.mozillazine.org/Installation_directory files/folder]. A new profile would have the default Firefox settings in '''Tools''' ('''Alt''' + '''T''') > [https://support.mozilla.org/en-US/kb/Options%20window Options] and [http://kb.mozillazine.org/About:config about:config], and usually would also be empty of '''Extensions''' and themes ('''Appearance''') in '''Tools''' > '''Add-ons''', and their settings. Also, a new profile would have no previous stored website cache/cookies/data/preferences etc., ('''Tools''' > [https://support.mozilla.org/en-US/kb/Clear%20Recent%20History '''Clear Recent History''']).
[https://support.mozilla.org/en-US/kb/Profiles?s=profile&r=2&e=sph&as=s Profiles Howto]
[http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder & Files]
[http://kb.mozillazine.org/About:config_entries about:config Entries] -
I have looked at prior questions, many of which look similar, but none of which are exactly the same. I tried to restore my bookmarks to those available on a prior date, and got an error message saying "unable to process the backup file."
Figured it out! I deleted the places.sqlite folder by dragging it into the trash, then rebooted. I lost all my existing bookmarks, but that was no big deal.
To find the places.sqlite folder, go to Help, Troubleshooting Information, click on "show in finder" (under application basics), and the folder is in there. I was very nervous about deleting anything, but Firefox just regenerates the folder when you reboot.
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