HT203167 Power failure when downloading album, screen appeared showing incomplete tack downloads. I followed prompts and restarted songs with errors, but I still have several songs that show full time (ie. 4:23), but don't play properly (they only play pa
Three songs out of 20 on album failed to download properly on my PC (windows XP) when connection was interrupted. Screen appeared prompting me to download incomplete songs. I did so, but three of the songs only play a few seconds even though they show full track times (ie 4:23). When I look to download the album or tracks again the messasge say all content has been downloaded. I downloaded entire album to my IPAD and it play fine. How can I repair the album on my PC? Thanx in advance ! MB
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
Similar Messages
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the 2 movies on itunes i purchased, and put on itunes,for travel. i also added music that i also had to my itunes on my computer. heck, i was charged more for the movies, than i paid for them on my original purchase of them when i put them on itunes. the music on itunes was also music that i purchased the cd's, myself, and loaded onto my computer so that i would be able to carry it with me when i went on a trip..but when i got my bill, i was being charged for purchasing them again...is that how itunes works? if it is i will not be adding any more of my movies, or music on it at all. iphone or computer? by the time i got the bill it had added allmost 40+ dollars to my bill. and no i was not over my space i had for my phone, and definitely had room on my computer. so please. if thats how it works tell me and i will not add any more to my itune acct. i was quite stunned to see what additional charges i was paying again, and even worse more than i'd paid for it all the first time when i purchased....i have sent an email upon figuring out what had made my bill so high, just as i am now. as of today i have not gotten any response from customer support. if this is the case i will not only not use itunes on any of my devices but i will see that upon renewal of my contract. i will NOT purchase any device that you have to use iturnes on it....i have spoke to several people and they had the same thing happen to them. so do we have to pay JUST to add our own movies music etc to itunes. cause if thats the case i will go back to other phones and won't have to deal with itunes.i didn't PUCHASE any of it from itunes, and if i had i would have done it only with an itunes card just to avoid and have control of my bill, as i thought that i would..so please let me know if i have to pay again for my OWN items,i put on itunes. i had plenty of space on my computer, the cloud, dropbox etc. that wouldn't even make any sense for anyone to do it....please respond, it has taken a while to send again due to several very personal tragedies i have been a bit behind in getting this cone again but i would love to get or have someone explain WHY i am paying for music and movies that i had and thought it was a good idea to put on my computer for travellimg purposes. i hope and would appreciate an acknowledgement of this letter, and also a response...because if that's the case i won't be using itunes any more for adding movies or music to itunes, and on top of that paying for it all a second time, and it also being more than i had originally paid for them when and where i purchased them..i have been please with all my apple products till that happened, now not so sure....i have to keep up with all of my expenses for medical reasons..i hope that i get a response this time. i also have 2 other email addresses, [email protected], and [email protected],i used them to try to use them to set up my acct., but for whatever reason said they were invalid and i have had them for several years, no problem with any one else......
sheila vest
[email protected]Paragraphs were invented for a reason.
Flinging a giant wall of text up is not conducive to receiving help.
Posting email addresses is not smart.
User to user forum-Apple is nit here. -
i am using an iPad mini and I had been using my father's iCloud account to purchase apps in app store and now I changed the iCloud account to mine. But the apps still remain purchased in my father's account and not in mine. Now I have to update my apps to use them(I have been using it for over a year) when I click update button they r asking for the passcode of my father's account. So I can't update it. And I also need to update it. What can I do! How can I purchase the same game with the same progress in my iCloud account.
Yes, if you repurchase it you may lose your progress. The exception would be a game that stored all your progress on a server under your ID
If you want to retain your progress you have two choices:
1. Don't apply the update.
2. Use your fathers account password to update the game. -
Earlier today I was asked to update mu IOS which I did through my wifi (power connected). On return I just had the "connect to Itunes" icon. I've tried to restore the settings as suggested on the summary page but after downloading and verifying the connections and device the restoration locks up after about 30-40minutes due to an unknown error.
Is there anything I can do to overcome this?iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom -
I cant listen to mu musics, file is there but don't play. What can I do?
I cant listen to my musics, file is there but don't play. What can I do?
The links below have instructions for deleting photos.
iOS and iPod: Syncing photos using iTunes
http://support.apple.com/kb/HT4236
iPad Tip: How to Delete Photos from Your iPad in the Photos App
http://ipadacademy.com/2011/08/ipad-tip-how-to-delete-photos-from-your-ipad-in-t he-photos-app
Another Way to Quickly Delete Photos from Your iPad (Mac Only)
http://ipadacademy.com/2011/09/another-way-to-quickly-delete-photos-from-your-ip ad-mac-only
How to Delete Photos from iPad
http://www.wondershare.com/apple-idevice/how-to-delete-photos-from-ipad.html
How to: Batch Delete Photos on the iPad
http://www.lifeisaprayer.com/blog/2010/how-batch-delete-photos-ipad
(With iOS 5.1, use 2 fingers)
How to Delete Photos from iCloud’s Photo Stream
http://www.cultofmac.com/124235/how-to-delete-photos-from-iclouds-photo-stream/
Cheers, Tom -
Recently, i intended to download but unfortunately it's already more
than 5 attempts. Due to the slow connection and power failure, my
download failed to complete.
Would it be possible to download the application again?
RegardsWhich application does this concern? Alternative downloads are available thru the following pages...
Download and Installation Help -
https://helpx.adobe.com/download-install.html
You can also download trial versions of software thru the site linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
http://prodesigntools.com/tag/ddl -
white screen appears instead of the wallpaper after starting up and all the funtions are working properly like the brightness and the vol
Hello again V.K,
I'm taking the computer to assistance as suggested. Even tho I'm almost 100% sure that this isn't a hardware issue.
Here is why I'm not wasting my time on my affirmative. I'm computer science bacharelor, I know about computer architeture and S.O architeture and also I'm computer developer for more than 10 years now. All behaviors presented have no connection with hardware problems. What I'm trying to say is that I'm not just saying things for saying, I have a logic behind what I say.
For a short example, whenever mouse right click stops working on a specific window/software, if I click on the window top border and drag it around and go back to the window content, the click works again.
Also, my keyboard and mouse work via usb. Usb is working normally. If I plug a usb memory stick it shows that usb is working as it should be.
On windows, right button click is also not working inside any software window, but if I click on start button, icons on desktop, anything on windows epxlorer, it works as it should be. Isnt't there bootcamp underneath windows ?
on top of it, it's a brand new mac, i have it for 5 months.
All these people that have the same problem, do u think all of them have hardware issues? Do you think Apple would keep releasing new computers with hardware problems and they wont have any information/recall for them? and worst, the problems start in a random date ?
This is my first mac and all these problems, being hardware or not, makes me lose all confidence on Apple products.
Davi. -
Can someone please help. I have a really old MacBook that is running really slow. I want to wipe everything and reinstall the latest software but don't know how to do this. Also is there a way of keeping Microsoft Office when doing this? Thanks in advance
You do realise that wiping the disk means that everything on the disk is erased. Everything. Photos, music, emails, ...
So the first piece of advice is to make sure you have a back up of everything.
You need the OS disk to reintsall the operating system. You will use that disk first to erase the drive, then to reinstall the OS.
Here's the link for the US. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
As for MS Office, you will need the original disk that it came on to reinstall it. -
after attempting many worng passwords my ipad atlast ask me to connect to the itunes and there is't any other option it is showing on it , and don't have the backup of my ipad on my pc so search the net and got the answer to restore it ......
i have lost my password and been trying to restore but don't understand way it never get completed(my ipad3 gets on between the process and itunes reminds me that the device is passcode protected so it can't be connected and then the download also stops) some times at 500mb and even at 700mb
please if some one know the sloution
help me
thanks
its ipad 3Follow these instructions to resolve a forgotten passcode:
http://support.apple.com/kb/HT1212 -
When I recently update to photoshop 2014 I lost my access inside photoshop to perfect effects 8. I still have it on my laptop but it is not available to load as an extension?
What OS do you have? You say you have explained what you had (computer/opsys) but I honestly don't see it here. If you had mentioned that my advice would have been different; I believe you can only upgrade as far as Camera Raw 8.3 on an older Windows system. There is more information here (look specifically for the "Revert to 8.3 ..." titles).
Adobe Camera Raw Help | Camera Raw/DNG Converter 8.4 on Mac OS 10.6, Windows XP, and Vista
What you've done/written in your last post confuses things further, unfortunately. Photoshop 13.1 is strictly a Creative Cloud version. The highest you can go is Photoshop CS6 13.0.1.3 with perpetual license.
And as far as I can recall, that version can work on Windows back to XP:
System requirements | Photoshop
I don't think you're out of luck, but you seem to be leaping into doing things without having the full story, and are jumping to conclusions a bit too quickly.
Here's what I suggest you try:
1. Remove Photoshop entirely with the Creative Suite Removal Tool:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
2. Install Photoshop CS6 from your original media or from here:
Download CS6 products
3. Update the application using its own Help - Updates process. That really should get you the latest Camera Raw version that will work. If that does not bring you a Camera Raw that works with your Nikon, use the "Revert to 8.3" instructions above.
-Noel -
Our students have entered passcodes when downloading ios 7 update and now ipads are locked, help!
Our students have entered passcodes when downloading ios 7 update and now ipads are locked, help!
If the iPad is running iOS 7 and the kid set up Find My IPad, then you can't restore it without the kid's Apple ID and password. The Activation Lock is a feature that people whined and whined to get, and is causing exactly the sort of problems many of us predicted when people were clamoring for it. If you can't get the kid's Apple ID, you'll have to call Apple Support and ask if they have any sort of workaround. My guess is that they'll have to replace the iPad, but they may have a solution they don't talk about publicly.
This won't help for iPads currently locked for which you can't get the Apple ID, but if before you give out iPads to your students you go into the Restrictions and disallow changes to the accounts, they can't then turn in Find My iPad. Or you can set up Find My iPad yourselves to your own accounts and then lock the Restrictions so they can't set iCloud up to an account to which you don't have the Apple ID.
Regards. -
i have a windows 7 laptop, and my itunes account wont log in, it is logged in on internet explorer on the website but when i come to log in on the itunes software on the laptop it comes up with error (-51) i defo have the right password, help!
fighter19lisa wrote:
that only makes it say its synced, when its not.
No, it does not. It transfers purchases from the iDevice to the computer. The computer must be authorized for the Apple ID that the content was acquired with.
fighter19lisa wrote:
my playlists wont show up on the phone.
Are they selected to sync? Is Manually Manage content on the device selected?
fighter19lisa wrote:
i had to change my password for my aol account again and i still cannot get my email on my phone to even work
What does that have to do with syncing content to the device? FYI, nothing. -
Hello!
I have buyed Photoshop CC and Illustrator CC and when I start the software, show me a trial modal. I don't have a serial number.
I have only 9 days now, anyone can help me? Ah.. and sorry my english!
Thank you.Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Since I synced my ipad to my iMac I have duplicate photos appearing in the Photo section on my iPad and one can be trashed but the other one can't. How can I get rid of the ones without the trashcan?
Thanks so much. I was afraid to mess with that. But when I unsynced them, it worked.
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I have a new email address. Changed this on my itunes account. On iPhone deleted old icloud account and created new with new email. I have set find my phone to on. When I download music from itunes it no longer goes to icloud an does not show up on my iphone.
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?
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