HT203167 purchases on itunes store is a blank page?? Why??

purchases on itunes store is a blank page?? Why??

Hey underwaterskater,
Thanks for the question. Are you experiencing this issue on a Windows computer? If so, the steps in the following article may resolve your issue:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Thanks,
Matt M.

Similar Messages

  • ITunes Store shows a blank page (Using a Mac)

    For almost the past 2-3 months now iTunes Store only shows a blank white page when I click the "Store" tab - all I can see is the text, no images, and I cannot download any Apps, Music Videos etc. When I click the "download" button nothing happens!
    NOTHING WORKS!!!
    I have heard people encounter this problem on Windows, but I'm running iTunes 10.7 (21) on an iMac and I also encounter the same issue on a Mac Pro I have.
    Is there any suggestions or solutions to this issue?!
    Thanks,
    Rob

    With those symptoms, I'd check the following document:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store

  • Unable to view iTunes Store - not a blank page though

    HI there,
    We have just downloaded the latest version of iTunes (last night) and we are now unable to view the iTunes Store. I can sign in, but the screen just looks like this:
    It was working absolutely fine before last night... any ideas would be most welcome
    Running WindowsXP Service Pack2. (We have been unable to install SP3 as the computesimply crashes immediately.)

    just tried running the repair again, went through fine again. except this time we have this:
    oooooh ok. now this is odd. I accidentally clicked on the page where the content in the store would normally be (i.e. where the black and white boxes are, and I got this:
    which to me looks perfectly normal! not quite what I'm into, but at least the store itself seems to be working. just not the Home & front pages by the looks of things.
    yet if I choose from one of the options in the one of the menus (i.e. from the music menu, choose album chart, songs chart compilations etc) they all seem to function fine.
    very odd...

  • Itunes store has a blank page will not load

    I have updated my system also uninstalled and reinstalled itunes

    Install the Mac OS X 10.6.8 Update Combo
    That will replace any missing system files and is applied for troubleshooting.
    Restart your Mac after the combo is installed then try iTunes.
    If that didn't help, restore v10.6 using your install disc > Mac OS X v10.6 Snow Leopard: How to Erase and Install
    No need to erase the drive, just follow the instructions for a retore.
    When you're done restart your Mac. Then click Software Update from your Apple menu  top left in your screen.
    That should bring all your software up to date.

  • HT203167 I have a few songs that I purchased from iTunes store that now only play the first 2 or 3 words of the song. How do I get the whole song back?

    I have a few songs that I purchased from iTunes store that now only play the first 2 or 3 words of the song. How do I get the whole song back?

    Hello hmcc44,
    You may need to delete the items from your iTunes Library, then redownload them.
    Deleting files from the iTunes library and your computer
    http://support.apple.com/kb/HT3842
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    If the issue persists beyond that point, I would recommend reporting an issue with the tracks to the iTunes Store.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Cheers,
    Allen

  • Since i updated my itunes to 10.5, my itunes store has been blank

    Since i updated my itunes to 10.5, my itunes store has been blank. I cant purchase anythg from my itunes and my connection and security setting seem fine. Any ideas?

    This tutorial for downgrading says you have to do this when that notice appears after you've downgraded:
    iTunes 10.5 upgrades the iTunes library file and won’t let you downgrade, so you will need the prior version library file. Here’s how to go about that
    5) You will need to rename iTunes Library.itl to iTunes Library.bak
    6) Go into the “Previous iTunes Libraries” folder where you will find several files with dates in their names. The most recent one will have the .itl extension, but the others don’t. Copy that to the parent folder ~/Music/iTunes/ and rename it iTunes Library.itl
    7) Congrats. You’re done.
    from http://ismashphone.com/2011/06/how-to-downgrade-itunes-105-beta-to-itunes-103.ht ml
    Can you try this and let me know if it works? *please God please GOD*

  • Trying to use music purchased from iTunes store with a home movie

    I am making a home movie for family use only in either iMovie or Final Cut Pro, but neither app will allow me to use music purchased from iTunes store. Why not? It's not a licensing issue b/c there is no distribution other than my family at a big birthday party. The music imports but acts as if it has no audio once the file is imported to either program. help!
    macbook   Mac OS X (10.4.6)  
    ibook   Mac OS X (10.4.6)  

    Put the purchased songs into a playlist. Set iTunes burning options to burn AUDIO CDs. Burn the playlist to an audio CD (you can use a CD-RW if you don't want to waste a blank). After it is done, reimport the tracks off the CD. Now use the reimported versions in iMovie or FCP and they should work fine now.
    Patrick

  • I would like to transfer all data from my iPod classic to my new computer with windows 8.1. My old computer's cpu died. Utilizing iTunes which only allows iTunes albums purchased at iTunes store. The cd's were loaded via iTunes originally.

    I would like to transfer all data from my iPod classic to my new computer with windows 8.1. My old computer's cpu died. Utilizing iTunes which only allows iTunes albums purchased at iTunes store. The cd's were loaded via iTunes originally.

    Install disk drive from old computer in an external enclosure.
    Then copy the complete iTunes library from the disk drive to the disk drive in the new computer.

  • I am trying to download previously purchased music from iTunes, it show "purchased" in iTunes Store but does not show up under previous purchase tab

    There are several albums that I've previously purchased that somehow were deleted from my computer & iPad.  When I go to download available purchases on PC it say that all available punches have been downloaded.  When I check iTunes Store it show as "purchased".  When I try to check & download from iCloud via either iPad or PC these items do not show up under items purchased. 
    I can't even re-purchase the item, which I've tried since it shows as purchased in iTunes Store.  This is very troublesome because there is no way for me to access these previous purchases.  I have been using iTunes & various Apple products with the iTunes Store for several years & there is a lot of money invested in these previous purchases, that there is no way for me to access.  As mentioned, I'd even be willing to re-purchase some of these items (though this should be unnecessary).  But, the iTunes Store won't let me, because the items show up as purchased in store, but not on any of my devices!!!
    Help!

    Hey innerev2003,
    Thanks for the question, and welcome to Apple Support Communities.
    If, while searching through your past purchases, items are unavailable to download and show a "Purchased" button, they are still on your computer. It may be best to search your iTunes library by clicking Music, then use the search bar at the top right.
    If you are completely sure the items are no longer in your library, try signing out of the iTunes Store, and then back in.
    iTunes 11 for Windows: Manage your iTunes Store account
    http://support.apple.com/kb/PH12507
    Thanks,
    Matt M.

  • How can I transfer some songs from my ipod to my itunes library although they are not purchased from itunes store?

    How can I transfer some songs from my ipod to my itunes library although they are not purchased from itunes store?

    By using one of third-party programs discussed in this previous discussion:
    Best iPod to PC

  • How do I authorize my new PC to purchase from itunes store? (it says go to Store menu and choose Authorize Computer but i don't see that option anywhere)

    How do I authorize my new PC to purchase from itunes store? It prompts me to go to STORE menu, then choose Authorize this Computer (which i don't see anywhere) or Advanced (which I don't see anywhere).

    There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
    The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
    If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
    Then you'll find the control in the Store menu:
    Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

  • My iP5 will not play any track not purchased from itunes Store, red circle with red square inside appears and skips the track, any ideas?

    my iP5 will only play songs purchased formmthe itunes store.
    all over songs, uploaded from cd's on my laptop and dragged into itunes will no longer play, a red circle with a red square in the middle appears and skips the track.
    anybody know why Itunes / iP5 will no longer play all tracks, has worked for years, only stopped with the latest itunes update.

    Hey Kelsieee,
    First, I would try to resolve the issue with the ! in a circle that you're seeing in iTunes. There's some steps in the following article that go over what that ! usually means and how to fix it:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/TS1408
    Welcome to Apple Support Communities!
    Best,
    Delgadoh

  • I did an update and only only the music purchased from itunes store is there all the cds I burned to it are gone. Tried syncing ipod but it says it will wipe all content. How do I get all my music back. gone from over 6000 songs to 250?

    I did an update and only only the music purchased from itunes store is there all the cds I burned to it are gone. Tried syncing ipod but it says it will wipe all content. How do I get all my music back. gone from over 6000 songs to 250?

    See Empty/corrupt iTunes library after upgrade/crash.
    tt2

  • Our Windows PC crashed with all our music on it.  There are copies of both purchased (thru iTunes store) and from our own CDs on another HD in a backup file.  They are not linked to a Media file.  Is there any way I can put this music on my new computer?

    Our Windows PC crashed with all our music on it.  There are copies of both purchased (thru iTunes store) and from our own CDs on an external HD in a backup file.  They are not linked to a Media file.  Is there any way I can put this music on my new computer?

    The syncing of music is one way, computer to phone. See this helpful document from a fellow user. Credit goes to the author.
    https://discussions.apple.com/docs/DOC-3141

  • How can I upload mp3s from IPHONE which were not purchased at ITUNE store to iCloud?

    I want to upload mp3s which were not purchased at iTune store to iCloud. These MP3s are in IPHONE now. Can I use iCloud this way?

    You need to subscribe to iTunes Match, $25.

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