HT203167 Recovering iTunes purchases made on an old computer.

Recently purchased a new computer. How do I recover purchases from iTunes that were downloaded on my old computer?

If you didn't make a backup of them and they're not free to redownload, click here and request assistance. You may also be able to put its internal drive in an enclosure and copy them off.
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Purchases Made on My Old Computer...

...were trasnferred to this new computer, and the computer was authorized to be able to purchase and play the songs. But the older songs (the songs that were purchased on the old computer) repeatedly say that I have to log in and authorize the computer to play the music. When I agree to authorize the computer again (because it's already supposedly authorized) it complains it's already been authorized, but even though it's supposedly already been authorized it complains the computer still isn't authorized to play the songs.
Any ideas?

http://support.apple.com/kb/TS1389
http://support.apple.com/kb/HT1420
http://support.apple.com/kb/HT1206

How to recover missing purchased items from my old region???

Hi,
Before 2 months ago I'm tried to change my region in the Apple Store and I was have a problem it I can not change the area until the reset my balance to 0 and it was I have a balance of 0.40 pounds, I contacted with the technical support at Apple and they told me should reset your balance to 0, but the balance was only 0.40 pounds and I can not buy any product because that amount is too little, So they suggested me to reset my balance to I can change my region and I have accepted this and they have already reset my balance to 0 and then was able to successfully change the region .
Now I have another problem which I can't to recover missing purchased items from my old region !!!
How to recover missing purchased items ????
Regards,
Aziz

You cannot use the iTunes store there any longer just as you can no longer use the food store you used to visit. Unless you can change your country back to the one you used to use you no longer have access to purchases made there which is why it is important you keep backups of all purchases made there.
The iTunes Store in a country is intended only for use by that country's residents, and only while they are in the country. To use the iTunes Store in a country you need a credit card (or other card type if acceptable in a country) issued in that country, billed to an address in that country, and also be physically present in that country when using the store. You are also restricted to waiting 90 days between country changes.
E.g., "The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance." - http://www.apple.com/legal/itunes/us/terms.html#SERVICE

How doI get a refund for iTunes purchased made by mistake?

How can I get a refund for iTunes purchased made by mistake?

Sorry, but Apple's policy states, "all sales are final" > iTUNES STORE - TERMS AND CONDITIONS

HT4914 I purchased iMatch because my old computer was failing and I was afraid of losing my music library. Now I bought a new laptop; what is the best way for me to transfer my library to my new laptop? Will iMatch help me do this?

I purchased iMatch because my old computer was failing and I was afraid of losing my music library. Now I bought a new laptop; what is the best way for me to transfer my library to my new laptop? Will iMatch help me do this?

Is/was failing or has failed?
If the old computer still runs one of these methods may be best.
Method 1
Backup the library with this User Tip.
Restore the backup to your new computer using the same tool used to back it up.
Deauthorize the old computer if you no longer want to access protected content on it.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
I'd recommend method 1 since it establishes an ongoing backup for your library.
I don't have personal experience with iTunes Match, but in principle you should be able to download all the tracks currently registered to your iTunes Match account. This isn't quite the same as restoring your previous library exactly as it was. There is always the potential for iTunes match to provide the wrong version of a song and could be content such as movies, podcasts, audiobooks etc. that would have been excluded.
tt2

I have my own itunes account but on an old computer, can i download and back it up on a new computer

I have my own itunes account but on an old computer, can i download and back it up on a new computer

Sync with new computer?
https://discussions.apple.com/docs/DOC-3141

I have an old iPod Classic with 80 GB (I think) of space. I saved all my songs in an external hard drive, but the iTunes library resided in an old computer (no longer working). Can I get the libray from my iPod and use it in my new computer (Windows)?

I have an old iPod Classic with 80 GB (I think) of space. I saved all my songs in an external hard drive, but the iTunes library resided in an old computer (no longer working). Can I get the library from my iPod and use it in my new computer (Windows)?

You might want to check your process for moving your iTunes music against this: http://support.apple.com/kb/HT4527.

What is the best way to move my itunes music library from my old computer to my new one?

what is the best way to move my itunes music library from my old computer to my new one?

Home Sharing is option A.
http://support.apple.com/kb/HT3819
Option B is consolidating the library to an external HD.
http://support.apple.com/kb/ht1364
http://support.apple.com/kb/ht1751
Or you can use one of the other 8000 methods. I just prefer these two.

How to recover Itunes purchases when you can't de-authorize your old computer?

Ok, My HP laptop just recently died on me. Luckily I managed to store alot of my files/music, etc... before it finally went.(it was 4 years old and the hard drive was just done) I just bought a Macbook pro yesterday and while I was setting it up started sorting out my music first, upon this I tried to reinstall my itunes purchases but it says that I have to deauthorize them on my old computer... That's impossible for me. How do I go about getting them back?

CJWright14 wrote:
I tried to reinstall my itunes purchases but it says that I have to deauthorize them on my old computer... T
Perhaps you would give the exact message as I have never heard of that one before.

How can I avoid losing purchases made with an old Apple ID when I authorize my MacBook Pro under my current Apple ID?

I am very confused!! When I first used iTunes, I did not own any Apple products. When I purchased my MacBook Pro and a Mobile Me subscription a few years ago, my email address @me.com became my new Apple ID. I subsequently purchased an iPhone 3 and eventually an iPhone 4. Apparently over this time, I have used both Apple IDs at various times. Sometimes when I upgrade apps, the old ID will already be filled in and other times the new one will be instead. I always use whichever one is there with the appropriate password. This was probably a mistake. I just realized that my MBPro is authorized under the original Apple ID and not the current one. I tried to authorize it under the current Apple ID, but couldn't, so I was going to deauthorize it from the old one, but got a message about losing any purchases made with the original Apple ID. I don't want that to happen. Synching my iPhone in iTunes with my computer has been much more confusing since I got my newer iPhone. However, I don't remember anything about the process I went through to associate it with my iTunes account. Any helpful suggestions are appreciated.

Log into the store using the old Apple ID to re-download them, however, you can not switch them into your current Apple ID except by re-purchasing. You can contact Apple support and see if they are able to help you.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

HT4759 how do I sync my iTunes purchases made through the same Apple ID but on different computers?

I want to sync all my iTunes music and video so I can play it on the laptop I am currently using. How do I sync them? I have made iTunes purchases from the same account using 4 different computers (2 macs and 2 pcs

Setup then Use Home Share feature on both PCs just like you would for music
After setting up home share on both computers, on one computer (say "A) ...from the pull down menu on the upper left of iTunes, select the Library/Apps from the other computer("B").
Next, at the bottom left, from the pull down menu select "Items not in my library"
Next select (highlite) all of those items not in your "A" library, then choose import from the bottom right of iTunes.
When done importing on the first computer (import B to =>A)...go to the second computer ("B") and import from "A" to=> "B"
Now you can sync your iPhone or iPad on the computer you normally use and all apps will sync.

I got a new computer but my itunes is still on my old computer. how do i move my itunes to my new computer and get it off of my old computer

I now have my daughter's old laptop computer. She had her itunes account on it previously and now has her music libraries, etc. on her new laptop. I just uploaded itunes to her old computer so I can put my own music on the computer. But itunes still shows my daughters 2 apple devices on the old laptop - her iphone and her ipod. How can I put my devices on the old laptop and make sure I don't mess up her devices that she syncs, etc. to her new computer? I have an 'older' nano that I put music on years ago using a laptop (that no longer works) that I'm trying to put more music on. I also just got an ipad so am using my new apple account now (I can't even remember my old account information).

Hi BeckyNJ,
Welcome to the Apple Support Communities!
I found the following information that may help you transfer your iTunes library from your previous computer to this new one:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
You mentioned wanting to sync an older iPod nano with multiple computers. To do so, you may find the following information helpful:
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/HT1202
Regarding your previous iTunes / Apple ID account that you lost track of, we have a very helpful tool in attempting to recover that information:
Apple ID: How to find your Apple ID
http://support.apple.com/kb/HT5646
I know that is a lot to hit you with at once, but I hope it was helpful!
Thanks,
Matt M.

How do I change my iPad iTunes account & content from an old computer (XP) to a new computer 8.1

How do I change my iPad iTunes account & content from an old computer (XP) to a new computer 8.1

Hi RyanQuilty,
Welcome to the Support Communities!
The first step on your new computer is to install the latest version of iTunes:
iTunes: How to install the latest version
http://support.apple.com/kb/ht5654
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649
Then follow the steps below to backup your iTunes library from the Windows XP computer to an external hard drive:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Before connecting your iPad to the new computer, I would suggest backing it up to iCloud, and changing your sync settings to "manual" on the new computer:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
iCloud
iCloud automatically backs up the most important data on your device using iOS 5 or later. After you have enabled Backup on your iPhone, iPad, or iPod touch inSettings > iCloud > Backup & Storage,
You can also back up manually whenever your device is connected to the Internet over Wi-Fi by choosing Back Up Now from Settings > iCloud > Storage & Backup.
iTunes 11 for Windows: Authorize a computer to play iTunes Store purchases
http://support.apple.com/kb/PH12511
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
Cheers,
- Judy

How do I transfer purchased music from an old computer onto a new one?

I just bought a new laptop. I am wondering if there is a way to get the songs i purchased on the old computer onto this one. I am using the same iTunes account for both computers.

Type "move itunes library" into the google search bar.

HELP! How do I transfer my itunes purchased items to a new computer

So my old computer with MANY purchased items died..I was able to transfer songs from my ipod to the purchased section of Itunes on my new PC..but what about all the other purchased songs? How come they don't load up onto the itunes on my new pc?

Depending on the type of old computer you had and you still have it. It is possible to pull the harddrive from the old computer (if the harddrive is still good) and either purchase a external harddrive case with usb support or hook the old drive up to one of either SATA or IDE (depending on type, If IDE then the master slave or cable select jumper needs to be in the proper place)connections in your computer and use it as a extra drive.

HT203167 Recovering iTunes purchases made on an old computer.

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