HT203167 Some of my purchases did not down load completely
Some songs that I purchased did not down load completely.
Are they just stuck in "loading" , "downloading", or "installing"? If so tap on them as they may be paused. If on a carrier network (AT&T, Verizon, etc.) switch to WiFi as carriers limit the size of apps/music that can be downloaded over providor networks. If they are installed, delete them and return to iTunes to download again. You only have to purchase once, so you will not have to pay to download again.
Similar Messages
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HT201272 in app purchase did not down load
in app purchase didnt download but i was charged by itunes
If you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
HT1577 How do you contact I tunes when you have purchased a song and it did not down load?
How do you contact I tunes when you purchased a song and it did not down load to your library?
1. Go to expresslane.apple.com
2. select 'itunes' and then 'itunes store' on the right
3. select a topic and a subject
4. click 'continue' and then 'email'
5. fill out the form and explain your situation
6. they will respond within 24 hours usually
Good luck
Stijn -
TS1424 the hole song did not down load
a hand full of songs from a album did not down load the hole song
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link. -
My files did not down load properly do not have two files zip or second folder help
files did not down load properly need help need to build website for class do not have the zip file or second folder new to this
Hi
could you tell, does it gives you any error when you try to download raw files
and i would recommend you do update the camera raw plugin
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.2 -
One of my rentals did not down load read error 50
I attempted to rent a movie did not down load error message 50, just want refund or a down load
I attempted to rent a movie did not down load error message 50, just want refund or a down load
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TS1702 App purchase charged my credit card but did not down load to the app?
I purchased & in app purchase & it did not download into my app but charged me for it. It says already purchased but not yet down loaded when I try again. But I can not get it to down load ?
What happens when you try to do an in-app purchase, does the 'buy' button not work, do you get any error messages ...
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why it's appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
I HAVE JUST PURCHASED LES MISERABLES FROM THE STORE BUT TWO TRACKS DID NOT DOWNLOAD. CAN I GET ANOTHER DOWNLOAD FROM THE STORE OR A REFUND? ALTERNATIVELY CAN I DOWNLOAD THE WHOLE ALBUM AGAIN FREE?
Try the Store tab in iTunes and Check for Downloads.
If that doesn't work go to the main itunes store screen in itunes and on teh right side under quick links see if you have a purchased secrion - do the tracks appear there for download?
Failing that contact support:
http://www.apple.com/support/itunes/store/ -
HT201304 In app purchase did not fully load
Has anyone had a problem with in app purchase not downloading completely ?
Hello hombrur
Check out the article on how to resume the download. If you are still having issues with getting your In-App Purchase, then report the issue to the iTunes Store.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G. -
Adobe IX did not down load on my computer after upgrading to Windows 8, Why?
I installed Window 8 upgrade. I see my Adobe that I purchased last year in old Windows file under the program files. I paid over three hundred dollars for the full version. Adobe reader is on my desktop, how can I tell if it's the full version that I bought last year?
You need to reinstall Acrobat 9 properly. UPgrading your operating system does not carry over the required install information and there may be al lsorts of otehr sideeffects. Download the installer from here and reinstall:
Direct Download Links for Adobe Software
Mylenium -
has anyone else had trouble downloading the song sail from awolnation? itunes has taken my money 3 times for the song and i have yet to get it to download to my devices........whats up?
I fixed the same issue here with a short walk through!
I had this problem before with a track from Kendrick Lamar's album "good kid, m.A.A.d city"
Enjoy! -
when I download a manuscript from my DropBox to My Ipad air, it does not open Images and some contents are not aligned, yet if I download from MyMac or XP it works. On Ipad air I have used the Dropbox, Pages and files Pro. What is wrong?
There is an Apple document which specifies that key 1 should be used for WEP configuration and recommends using WPA or WPA2 for wireless security: iPad: Troubleshooting Wi-Fi networks and connections. It's too bad that you didn't find this when you had problems.
The iPad will work with WPA-TKIP or WPA2-AES. AES provides much stronger security. There is much misinformation on the Internet on this subject.
WEP is insecure, obsolete and has been deprecated by the IEEE since 2004. There is no chance that Apple or anyone else will waste resources on enhancing WEP implementations. For more information on the tattered history and vulnerabilities of WEP read this: WEP - Wired Equivalent Privacy
I'm glad to hear that you got your system working. Your post was well-written and might help someone else. -
I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete. How do I redownload them without purchasing the album again.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the track and try redownloading fresh copies.
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
I purchased an album and some of the songs did not download completely. How can I fix this?
I have the EXACT issue as Hatchs88 and the response doesn't help. I found a 3 of 4 missing songs as "song".tmp file in the music directory but I can't do anything here... The iTunes store just says purchased and it doesn't the songs show up in the purchased list either. What's funny is that I was able to download on an iPod touch but I cant get it on my PC...
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HT201272 Some music purchases did not download on my phone. How can i download them?
Some music purchases did not download on my phone. How can i download them?
What do you mean 'did not download' ? Are they new purchases that you've done on your phone ? Past purchases that you are trying to redownload ? Did you get any error messages when trying to download them ?
What you can redownload will show in the Purchased tab in the iTunes store app on your phone (music won't show there in all countries). If they are old purchases and not all music shows there then check to see if any are hidden : http://support.apple.com/kb/HT4919
If they are new purchases and they don't show in the Purchased tab then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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